Job summary
Outstanding opportunities for booking clerks has arisen within the following specialties:
Booking Clerk/Admin Assistant (RTT Validator): This post is permanent, 27 hours per week Days to be negotiated.
Outpatient Booking Clerk: This post is permanent, 30 hours per week, Monday-Friday 8.00am-4.30pm hours to be negotiated and full, time 37.5 hours per week.
Inpatient Booking Clerk:
This post is permanent, 10 hours per week (5 hours per day).
Macclesfield Hospital is a busy district general hospital situated in Cheshire, close to the beautiful Peak District and within easy reach of the centre of Manchester.
We are looking to appoint an, enthusiastic and motivated admin/booking clerk to support our dynamic outpatient and inpatient Booking team . The Teams are looking for a well-organised, self-confident and proactive individual to work in a very busy and demanding environment, either alone or as part of the team.
You will need to be computer literate, flexible and willing to learn new skills. You will be working within a multi-disciplinary team and must have a positive and proactive approach to work. You will need excellent verbal and written communication skills as you will be dealing with staff and patients by phone, email and face to face. Knowledge of medical terminology, administration and organisational experience is essential.
If you enjoy variety and would like to make a difference, we would like to hear from you.
Main duties of the job
Working as part of the specialty operational team to plan and book the outpatients appointments , ensuring maximum clinic utilisation, re-scheduling of cancelled patients and ensuring the service works within the guidelines for delivery of the national 18 week referral to treatment target.
The post-holder will provide an efficient and effective administrative and booking service for the Planned Care directorate. The post requires good organisational and keyboard skills and a professional telephone manner.
The post-holder will be expected to work closely with colleagues across the multi-disciplinary teams, using their initiative and decision making within agreed service guidelines and local and national targets.
About us
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.
Please be aware that this post requires an Standard (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person Specification
Qualifications
Essential
- 5 GCSE's or equivalent grade C or above. Must include English
- Working towards National Vocational Qualification (NVQ) level 3 or equivalent experience
Desirable
- European Computer Driving Licence (ECDL)
Knowledge and Skills
Essential
- Working knowledge of windows and excel packages.
- Knowledge of office procedures.
- Sound understanding of confidentiality and Data Protection Act 1998
- Awareness of current NHS policies, priorities and targets
- Strong written and verbal communication skills and an ability to deal with sensitive issues
- Customer Care
- Keyboard Skills
Desirable
- Knowledge of hospital patient administration systems including Patient Administration System (PAS) and SOLUS
Experience
Essential
- Previous office administration experience
Desirable
- Previous NHS admin experience
Other Role Requirements
Essential
- Please refer to the Job Description and Person Specification for further details
Person Specification
Qualifications
Essential
- 5 GCSE's or equivalent grade C or above. Must include English
- Working towards National Vocational Qualification (NVQ) level 3 or equivalent experience
Desirable
- European Computer Driving Licence (ECDL)
Knowledge and Skills
Essential
- Working knowledge of windows and excel packages.
- Knowledge of office procedures.
- Sound understanding of confidentiality and Data Protection Act 1998
- Awareness of current NHS policies, priorities and targets
- Strong written and verbal communication skills and an ability to deal with sensitive issues
- Customer Care
- Keyboard Skills
Desirable
- Knowledge of hospital patient administration systems including Patient Administration System (PAS) and SOLUS
Experience
Essential
- Previous office administration experience
Desirable
- Previous NHS admin experience
Other Role Requirements
Essential
- Please refer to the Job Description and Person Specification for further details
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
