Job summary
Bollington, Disley, Poynton Team in East Cheshire NHS Trust is looking for an experienced, highly organized and detail-oriented Administrative and Secretarial role to support our integrated community nursing and therapy care community teams .
The ideal candidate will have excellent communication skills, strong organizational abilities, and proficiency in various IT skills and computer software programs. As an Administrative Support, you will play a crucial role in ensuring the smoothday-to-day operational functions of the integrated community nursing and therapy teams and undertake any office duties to ensure the efficiency of the administrative service is maintained at all times.
The role entails closer working relationships with colleagues in Primary Care and Social Services as part of the ambitions for the integrated Care Communities.
Hours per week: 37.5
Main duties of the job
To take nursing and therapy referrals and messages ensuring they are logged on the system and passed on to the appropriate clinician in line with indicative urgency.
To liaise with patients and their carers, relatives, and any other agencies as appropriate, maintaining confidentiality and treating all situations with sensitivity and tact.
Undertake routine clerical duties such as distributing and despatching mail, photocopying, typing tasks and responding to emails.
To act as a point of contact for staff reporting sickness absence, inputting onto the ESR/E-Roster systems and ensuring staff have contacted the absence reporting line, escalating to Team Leaders/Triager if required.
To arrange staff return to work interviews and staff sickness meetings, sending and typing letters as directed by the Team Leaders and filing accurately into staff personal files.
Manage staff training matrix advising of completion dates needed to meet clinical and trust targets and booking training for staff.
To co-ordinate and maintain up to date E-Roster/EMIS Diary/Rota Systems
To be proficient in the use of EMIS Web for inputting referrals, planners and schedules onto the system. To scan the referrals and upload any incoming documentation onto EMIS in a timely manner. To update patient demographics as required.
About us
Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. An organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care, delivering the right care first time, every time.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.
Please be aware that this post requires a Standard with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person Specification
Qualification
Essential
- 5 GCSE's or equivalent, grade C or above. Must include English.
- 3 A Levels or equivalent qualifications at Level 3, or equivalent
- Typing qualifications to RSA (Royal Society of Arts) 1 standard.
- Computer literate to ECDL (European Computer Driving Licence) standard or equivalent.
Desirable
- AMSPAR (The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists) Diploma
Knowledge & Skills
Essential
- Computer literacy
- Ability to handle sensitive information without compromising confidentiality or trust.
- Awareness of current NHS Priorities and targets
- Good communicator - able to deal with people at all levels.
Desirable
- Knowledge of NHS Computer Systems and experience with Patient Management System and Emis system
- Medical terminology
- Awareness of NHS policies
Experience
Essential
- Secretarial/ Administration experience
Desirable
Specific Job Requirement
Essential
- Able to demonstrate compassion and empathy
- Confident, with the ability to remain calm under pressure
- Ability to work to deadlines and prioritise tasks
- Flexible approach to working
- Excellent interpersonal skills
Other Role Requirements
Essential
- Please refer to the Job Description and Person Specification for further details
Person Specification
Qualification
Essential
- 5 GCSE's or equivalent, grade C or above. Must include English.
- 3 A Levels or equivalent qualifications at Level 3, or equivalent
- Typing qualifications to RSA (Royal Society of Arts) 1 standard.
- Computer literate to ECDL (European Computer Driving Licence) standard or equivalent.
Desirable
- AMSPAR (The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists) Diploma
Knowledge & Skills
Essential
- Computer literacy
- Ability to handle sensitive information without compromising confidentiality or trust.
- Awareness of current NHS Priorities and targets
- Good communicator - able to deal with people at all levels.
Desirable
- Knowledge of NHS Computer Systems and experience with Patient Management System and Emis system
- Medical terminology
- Awareness of NHS policies
Experience
Essential
- Secretarial/ Administration experience
Desirable
Specific Job Requirement
Essential
- Able to demonstrate compassion and empathy
- Confident, with the ability to remain calm under pressure
- Ability to work to deadlines and prioritise tasks
- Flexible approach to working
- Excellent interpersonal skills
Other Role Requirements
Essential
- Please refer to the Job Description and Person Specification for further details
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
