Job summary
The NHS has embarked upon an ambitious modernisation programme with a key objective to improve its services to patients. This programme is underpinned by Information Technology, including the use of electronic rostering systems to effectively and efficiently deploy the workforce. This post holder will be a key member of the eRostering team and will provide administration and helpdesk support required for the eRostering system.
Hours per week: 24.38
Main duties of the job
The post holder is responsible for front-line support for eRostering system users, maintaining accurate records and organising training as required. They will also be responsible for the day-to-day management of the eRostering system mailbox and incoming phone calls, producing scheduled and ad-hoc reports, assisting with roster rollout activities and ensuring accurate data is entered into the system.
The department are the expert administrators and users in the Trust of the eRostering system and associated modules.
They are responsible for undertaking system configuration to ensure it is fit for purpose for the Trust structure.
They are responsible for the preparation and delivery of training to all levels of the Trust workforce, and providing frontline helpdesk support and advice. The department supports the clinical and corporate teams on the management of the eRostering system to ensure compliance, performing a variety of tasks including creating rosters when required.
About us
Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. An organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care, delivering the right care first time, every time.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person Specification
Qualifications
Essential
- NVQ level 3 Administration or equivalent level of experience.
- GCSE or equivalent in Maths and English - Grade C or above
Desirable
- Advanced keyboard skills to following level: RSA II or equivalent
Knowledge & Skills
Essential
- Excellent working knowledge of Microsoft applications and experience working with them
- Excellent analysis and problem solving skills
- Good planning & organisational skills
- Able to work without direct supervision
- Attention for detail
- Good interpersonal skills
- Ability to use own initiative
- Ability to prioritise and work to deadlines
- Ability to multi-task
- Excellent communication skills
- Good negotiation skills
- Ability to work with people at all levels
Desirable
- Knowledge of Agenda for Change Terms and Conditions
- Understanding of the Working Time Regulations 1998
Experience
Essential
- Previous experience of using other IT systems
- Office experience in a busy environment
- Experience of working within a busy team
- Previous experience working with excel & generating graphs from data
Desirable
- System administration experience
- Knowledge of HealthRoster and/or ESR.
- Knowledge & understanding of nursing rosters & workforce planning
- Previous experience of data entry and population of relevant software
Other Role Requirements
Essential
- Please refer to the Job Description and Person Specification for further details.
Person Specification
Qualifications
Essential
- NVQ level 3 Administration or equivalent level of experience.
- GCSE or equivalent in Maths and English - Grade C or above
Desirable
- Advanced keyboard skills to following level: RSA II or equivalent
Knowledge & Skills
Essential
- Excellent working knowledge of Microsoft applications and experience working with them
- Excellent analysis and problem solving skills
- Good planning & organisational skills
- Able to work without direct supervision
- Attention for detail
- Good interpersonal skills
- Ability to use own initiative
- Ability to prioritise and work to deadlines
- Ability to multi-task
- Excellent communication skills
- Good negotiation skills
- Ability to work with people at all levels
Desirable
- Knowledge of Agenda for Change Terms and Conditions
- Understanding of the Working Time Regulations 1998
Experience
Essential
- Previous experience of using other IT systems
- Office experience in a busy environment
- Experience of working within a busy team
- Previous experience working with excel & generating graphs from data
Desirable
- System administration experience
- Knowledge of HealthRoster and/or ESR.
- Knowledge & understanding of nursing rosters & workforce planning
- Previous experience of data entry and population of relevant software
Other Role Requirements
Essential
- Please refer to the Job Description and Person Specification for further details.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
