Job summary
An exciting opportunity has arisen to join the community dental services as a part time dental receptionist and administrator, supporting the service in delivering a high standard of care to our patients.
The successful candidate will be based at Weston Dental Clinic, Macclesfield, but will need to be able to travel and cover other clinics within the service, when required.
East Cheshire NHS Trust is a community and acute trust serving a large population and our vision is to ensure our patients receive the best care in the right place. there are over 2,500 staff working across community settings and hospital sites.
The Community Dental Service is an integral part of East Cheshire NHS Trust, delivering special care dentistry and paediatric exodontia services, to patients by referral.
30 Hours per week
Main duties of the job
The post holder will provide dental reception duties & clerical and administration support to the community dental service, ensuring the service responds within the agreed key performance indicator (KPI) time frames; by processing referrals, making of appointments, monitoring wait lists and general office duties.
About us
Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. An organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care, delivering the right care first time, every time.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at https://www.eastcheshirehrdirect.nhs.uk
Please be aware that this post requires an Enhanced with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person Specification
Qualifications
Essential
- 5 GCSE's grade C or above
Desirable
- Working towards NVQ level 3 or equivalent
- Further training in dental administration, communication, and reception competencies
Knowledge and Skills
Essential
- Excellent organisational skills.
- Strong written and verbal communication skills and an ability to deal with sensitive issues
- Clear and accurate written skills
- Computer and accurate keyboard skills.
- Sound understanding of confidentiality and data protection (GDPR)
- Aware of current NHS guidance and priorities
- Knowledge and understanding of Safeguarding; Vulnerable Adults Children
Desirable
- Knowledge and understanding of NHS dental services & legislation.
- Experience in the use of SOEL IT system or R4, monitoring of wait lists & actioning diary capacity
Experience
Essential
- Previous experience in a similar position eg dental or medical receptionist.
- Working with a diverse client base.
- Sound understanding of NHS retention times of patients notes relating to dental services
Other
Essential
- Please refer to person speciation for further criteria
Person Specification
Qualifications
Essential
- 5 GCSE's grade C or above
Desirable
- Working towards NVQ level 3 or equivalent
- Further training in dental administration, communication, and reception competencies
Knowledge and Skills
Essential
- Excellent organisational skills.
- Strong written and verbal communication skills and an ability to deal with sensitive issues
- Clear and accurate written skills
- Computer and accurate keyboard skills.
- Sound understanding of confidentiality and data protection (GDPR)
- Aware of current NHS guidance and priorities
- Knowledge and understanding of Safeguarding; Vulnerable Adults Children
Desirable
- Knowledge and understanding of NHS dental services & legislation.
- Experience in the use of SOEL IT system or R4, monitoring of wait lists & actioning diary capacity
Experience
Essential
- Previous experience in a similar position eg dental or medical receptionist.
- Working with a diverse client base.
- Sound understanding of NHS retention times of patients notes relating to dental services
Other
Essential
- Please refer to person speciation for further criteria
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
