Nursing Liaison Officer
Northern Lincolnshire and Goole NHS Foundation Trust
This job is now closed
Job summary
The post holder will be responsible for assisting the Community Nursing Teams including Virtual Ward / OPAT, the main tasks of the role are:
- Data quality and validation
- Procedural compliance
- Process efficiency
- Stakeholder liaison
- Assisting Virtual Ward & OPAT Services
- Reporting
The post holder will ensure high levels of patient and clinician satisfaction by being an accessible and customer focused. They will provide a consistent approach across the department, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.
Main duties of the job
- Providing support to the Community Nursing teams including the Virtual Ward & Outpatient Prescribing Antibiotic Tool (OPAT)
- Ensure that administrative processes are in place and followed ensuring good practice and accuracy of recording patient information on relevant systems.
- Lead on the daily management of patient tracking (eg PTL's or CHIS system) - ensuring that appointments are made in accordance with national/local targets.
- Participate in the recruitment and induction of administrative staff.
- Arrange and support admin team meetings including the taking of minutes, formulation of agenda's and supporting papers and distribution of correspondence.
- Receive and assist patients and other visitors face to face and by telephone as required in a friendly manner, addressing and directing their enquiries appropriately within the departmental policies and guidelines. This may require providing cover on a rota basis.
- Undertake general admin duties as necessary including general typing, sorting and distributing mail, room bookings, scanning, photocopying etc.
- Operational use of information systems (e.g. CAMIS, SystmOne,WEBV, CHIS and all other relevant Systems) to register patients attending the services for treatment, ensuring the data entered is accurate and correct, setting up of rota templates and ensuring validation reports and tasks are complete.
About us
NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Date posted
18 April 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
208-11CA68-24-2
Job locations
Scunthorpe General Hospital
Scunthorpe
DN15 7BH
Employer details
Employer name
Northern Lincolnshire and Goole NHS Foundation Trust
Address
Scunthorpe General Hospital
Scunthorpe
DN15 7BH
Employer's website
https://www.nlg.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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