Northern Lincolnshire and Goole NHS Foundation Trust

Assistant Medical Secretary - Sat 1 General Surgery

Information:

This job is now closed

Job summary

The post holder will assist the Medical Secretary in delivering an effective and efficient support service to specialty administration teams, to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway, using Standard Operating Procedures (SOP's) to ensure that functions of the role are carried out correctly within given timescales.

There are various hours available both full and part-time posts and job share will also be considered.

Main duties of the job

Outpatient Pathway

  1. Process and log all referrals, including paper and Choose and Book, in line with Trust Access Policy and specialty SOP
  2. Schedule new and follow up appointments with patients with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, and supervising other staff to ensure this is done. Offering choice wherever is possible
  3. Assist in ensuring any diagnostic and investigations that are required as part of the patient pathway have been requested, including those carried out at other Trusts, and are available before clinic day
  4. Co-ordinate appointments and procedures at other hospitals and organisations, where required. 2 Assistant Medical Secretary J
  5. Ensure clinic outcomes are recorded accurately on PAS, including those for offsite clinics
  6. Reschedule outpatient clinics as requested, in line with waiting time targets 7. Liaise with patient records staff, ward clerks and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations, delegating work to other members of the team
  7. Recognise when patients are on cancer pathways and, liaise with Cancer Trackers to ensure patients are handed over appropriately. Pathway Trackin
  8. To use the 18weeks referral to treatment (RTT) to assist in the management of all outpatient and elective patient journeys
  9. Undertake validation of reception data

About us

We're a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt 'best practice' so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/

Should we receive a high volume of applications for this vacancy, the advert may be closed earlier than stated. To view a full job description and person specification please see attachments on this advert.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

"We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers".

Please be aware that all newemployees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Details

Date posted

23 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

208-2657DE-23-1

Job locations

DPOW

Scartho Rod

Grimsby

DN33 2BA


Job description

Job responsibilities

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Job description

Job responsibilities

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Person Specification

Education and Qualifications

Essential

  • RSA II typing writing skills or equivalent
  • Good level of education/GCSE or equivalent

Desirable

  • NVQ Level 2 in Business Administration/Customer Care or acquired equivalent experience

Occupational Experience

Essential

  • Previous experience of working in a customer services environment

Desirable

  • Experience of working within a team
  • Experience of working with the general public
  • Time Management Skills or experience of working with a busy/demanding environment
  • Typing Skills
  • Experience of healthcare administrative systems and processes
Person Specification

Education and Qualifications

Essential

  • RSA II typing writing skills or equivalent
  • Good level of education/GCSE or equivalent

Desirable

  • NVQ Level 2 in Business Administration/Customer Care or acquired equivalent experience

Occupational Experience

Essential

  • Previous experience of working in a customer services environment

Desirable

  • Experience of working within a team
  • Experience of working with the general public
  • Time Management Skills or experience of working with a busy/demanding environment
  • Typing Skills
  • Experience of healthcare administrative systems and processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

DPOW

Scartho Rod

Grimsby

DN33 2BA


Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

DPOW

Scartho Rod

Grimsby

DN33 2BA


Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Natalie Castle

natalie.castle@nhs.net

03033303934

Details

Date posted

23 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

208-2657DE-23-1

Job locations

DPOW

Scartho Rod

Grimsby

DN33 2BA


Supporting documents

Privacy notice

Northern Lincolnshire and Goole NHS Foundation Trust's privacy notice (opens in a new tab)