Job summary
We are looking to recruit a talented, motivated individual to the role of Senior Information Analyst. This post will be working within the Information Services and will be a key link with the Workforce Team.
The Information Services Team is responsible for the provision and development of high-quality information to aid the interpretation of operational performance and decision making. The role will require operational working across the Trust. The permanent base is Scunthorpe (Butterwick & Beacon House) and includes an element of working from home, but the post holder will be required to visit other sites of the Trust as and when required.The post holder will be responsible for actively contributing to the development, implementation, and continuous improvement of the provision of robust performance management reporting framework, supported by data, in line with the Trust's performance framework. This will be consistent with the Trust's Strategic Direction, which in turn actively promotes a culture of excellence. This supports the development and implementation of effective reporting systems at all levels of the organisation in ways that support clear accountability and encourage achievement of all key targets whether externally or internally set.The post holder will be responsible for interpreting and analysing high risk areas and will provide specialist support to operational services to proactively rectify and address under performance.
Main duties of the job
An opportunity has arisen with the Trusts Information Department and we are looking to recruit a talented, motivation individual to the role of an Senior Information Analyst.The Information Team plays an essential role in the provision of high-quality information for performance and operational management, business intelligence, strategic planning and patient care. Examples of some core requirements of the role will include responsibility for producing and submitting a range of datasets, returns and reports to meet a range of national requirements including facilitating the monitoring of performance indicators within the organisation, workforce reporting as well as responding to ad-hoc requests in a timely manner.Are you someone who has excellent interpersonal skills, is an independent thinker and exceptional analytical skills? We are looking for someone who can understand and discuss an issue, investigate, and aggregate data from a wide range of sources (both internally and externally) analyse the data, and then communicate findings to a range of different audiences succinctly and confidently.The successful candidate will be a good team player, who can manage their own workload and work to deadlines successfully. The candidate will also be an experienced analyst with experience of Microsoft Products, especially Excel, T-SQL, Power BI, DAX, and SSRS.
About us
We're a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.
We encourage all our staff to innovate and adopt 'best practice' so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.
We are committed to recruiting the best people to work with us. You could be one of them.
To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/
Should we receive a high volume of applications for this vacancy, the advert may be closed earlier than stated. To view a full job description and person specification please see attachments on this advert.
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
"We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers".
Please be aware that all newemployees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
Job description
Job responsibilities
The main duties as laid out in the job description:
- This post requires very close working with different departments including for example Workforce, Operational Groups and Development team.
- Support Quality Improvement via analysis.
- To provide an analytical and reporting service across the Trust. Areas of data that will be analysed may include PU, Staffing, Falls, RTT, Cancer, inpatient/outpatient activity, A&E, Diagnostic, Theatres, and many other clinical information systems i.e., Cardiology, Maternity, Mortality, Radiology, Somerset, Audiology and Community.
- To proactively support the Operational Groups and other departments with management reports.
- Develop Business Intelligence within the Trust.
- Develop datasets to support national requirements in line with Information Standards Board.
- Develop and provide reports demonstrating the Trusts activity and performance for internal/external audiences.
- To support and work closely with the Information Services Team.
- Attend and represent the team in a confident manner at relevant internal and external meetings, frequently dealing with reactions from managers when reports delivered differ from the managers expectations and understand their differing points of view
- Monitor and review the production and contents of reports by Analysts in the team.
- Respond to ad-hoc requests for information as directed. Advise the person making the request as to the best way to provide the information. Utilise available technologies and software to present the information in an appropriate format.
- Work closely with Business Managers to ensure accuracy when reporting and highlight any data quality issues in relation to data held on the Source Systems and monitor to ensure action is taken to rectify.
- Train and act continually as a source of advice to Operational Managers and SAT teams, to ensure they utilise the information within published reports effectively
- Validate monthly inpatient and outpatient activity files for use by Information Analysts for statutory performance returns, Business Group reports and by Contracting Team.
- Produce accurate Trust Activity and Performance Reports in line with National and local indicators.
- Develop and produce activity reports, by bringing together data from a wide variety of sources, to allow the Trusts Strategy & Planning department to obtain income via Payment by Results process using complex data/trend analysis & presentation skills.
- Analyse complex and patient sensitive data to show Trust trends and identify and highlight any areas of significance. Investigate any outlying areas using own initiative.
- Develop, automate, and maintain regular performance reports in line with user requirements utilising all available technologies and data analysis tools to bring together the various complex and different information elements.
- Whilst carrying out reporting, identify and investigate inconsistencies in data to improve data quality, which will enhance Trust performance.
- Use own judgment to make decisions and recommendations on reported performance when there are any data shortfalls or potential inadequacies within the data to ensure that as accurate a picture as possible is reported. Document all assumptions for audit purposes.
- Regularly design and develop a range of reports as per Trust requirements to support performance, quality, and operational needs.
- Prioritise, manage, and plan own workload to ensure the Trusts returns meet weekly, monthly, quarterly, and annual reporting deadlines.
- Provide support, training, and guidance to the Information Analysts\Trainee on areas of expertise such as database design concepts and reporting and analysis methods, PBR, Patient Target Lists.
- Provide collated summarised complex information to enable Internal and External Audits on a regular basis.
- Develop a sound and effective working relationship with the Trusts Business Groups and key external organisations i.e., ICB, CSUs, and DSCROs.
- Continually work with operational staff to ensure data accuracy, especially when implementing system and reporting changes, sometimes dealing with unwillingness from staff in adhering to National Performance Targets, new standards in data collection and new processes.
- Communicate effectively with the customer in interpreting the complex and patient-sensitive information thus ensuring the user fully understands and overcomes any lack of understanding and is confident with the information, its limitations, and key messages.
- Whilst carrying out day-to-day duties recommend service improvements relating to information issues which affect other Directorates as well as own.
- Work with the Systems Implementation\Business Team to improve the timeliness and quality of core data, considering Trust developments.
- Attend and represent the team in a confident manner at relevant internal and external meetings, frequently dealing with reactions from managers when reports delivered differ from the managers expectations and understand their differing points of view.
- Deliver presentations to small groups promoting an information and data quality culture or work on a project that has been worked on.
- Monitor and review the production and contents of reports by Analysts within the team.
- Train and act continually as a source of advice to Operational Groups and other departments such as Nursing, to ensure they utilise the information within published reports effectively.
- Validate activity reports for use by Information Analysts.
- Provide support, training, and guidance to the Information Analysts\Trainee on areas of expertise such as database design concepts and reporting and analysis methods, PBR and Patient Tracker Lists.
- Develop a sound and effective working relationship with the Trusts Business Groups and external organisations.
- In conjunction with Development Team identify areas requiring integration and automation and assist in the development & implementation of the chosen solution.
- Support Information Performance Manager in identifying areas of service and performance improvement and support in implementing any suggested improvements.
- Responsible for any work undertaken by the Analysts for areas of responsibility, including providing training and support, setting work packages and timescales for checking and signing off completed work.
- Responsible for the creation and implementation of documented procedures for undertaking information tasks.
- Responsible for continually automating and streamlining procedures for extracting and processing regular data.
- Maintain complete confidentiality of sensitive information relating to patients, other members of staff in line with Caldicott and Data Protection.
- To provide other functions appropriate to the grade and role that may become necessary to meet the needs of Information Services Department.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Job description
Job responsibilities
The main duties as laid out in the job description:
- This post requires very close working with different departments including for example Workforce, Operational Groups and Development team.
- Support Quality Improvement via analysis.
- To provide an analytical and reporting service across the Trust. Areas of data that will be analysed may include PU, Staffing, Falls, RTT, Cancer, inpatient/outpatient activity, A&E, Diagnostic, Theatres, and many other clinical information systems i.e., Cardiology, Maternity, Mortality, Radiology, Somerset, Audiology and Community.
- To proactively support the Operational Groups and other departments with management reports.
- Develop Business Intelligence within the Trust.
- Develop datasets to support national requirements in line with Information Standards Board.
- Develop and provide reports demonstrating the Trusts activity and performance for internal/external audiences.
- To support and work closely with the Information Services Team.
- Attend and represent the team in a confident manner at relevant internal and external meetings, frequently dealing with reactions from managers when reports delivered differ from the managers expectations and understand their differing points of view
- Monitor and review the production and contents of reports by Analysts in the team.
- Respond to ad-hoc requests for information as directed. Advise the person making the request as to the best way to provide the information. Utilise available technologies and software to present the information in an appropriate format.
- Work closely with Business Managers to ensure accuracy when reporting and highlight any data quality issues in relation to data held on the Source Systems and monitor to ensure action is taken to rectify.
- Train and act continually as a source of advice to Operational Managers and SAT teams, to ensure they utilise the information within published reports effectively
- Validate monthly inpatient and outpatient activity files for use by Information Analysts for statutory performance returns, Business Group reports and by Contracting Team.
- Produce accurate Trust Activity and Performance Reports in line with National and local indicators.
- Develop and produce activity reports, by bringing together data from a wide variety of sources, to allow the Trusts Strategy & Planning department to obtain income via Payment by Results process using complex data/trend analysis & presentation skills.
- Analyse complex and patient sensitive data to show Trust trends and identify and highlight any areas of significance. Investigate any outlying areas using own initiative.
- Develop, automate, and maintain regular performance reports in line with user requirements utilising all available technologies and data analysis tools to bring together the various complex and different information elements.
- Whilst carrying out reporting, identify and investigate inconsistencies in data to improve data quality, which will enhance Trust performance.
- Use own judgment to make decisions and recommendations on reported performance when there are any data shortfalls or potential inadequacies within the data to ensure that as accurate a picture as possible is reported. Document all assumptions for audit purposes.
- Regularly design and develop a range of reports as per Trust requirements to support performance, quality, and operational needs.
- Prioritise, manage, and plan own workload to ensure the Trusts returns meet weekly, monthly, quarterly, and annual reporting deadlines.
- Provide support, training, and guidance to the Information Analysts\Trainee on areas of expertise such as database design concepts and reporting and analysis methods, PBR, Patient Target Lists.
- Provide collated summarised complex information to enable Internal and External Audits on a regular basis.
- Develop a sound and effective working relationship with the Trusts Business Groups and key external organisations i.e., ICB, CSUs, and DSCROs.
- Continually work with operational staff to ensure data accuracy, especially when implementing system and reporting changes, sometimes dealing with unwillingness from staff in adhering to National Performance Targets, new standards in data collection and new processes.
- Communicate effectively with the customer in interpreting the complex and patient-sensitive information thus ensuring the user fully understands and overcomes any lack of understanding and is confident with the information, its limitations, and key messages.
- Whilst carrying out day-to-day duties recommend service improvements relating to information issues which affect other Directorates as well as own.
- Work with the Systems Implementation\Business Team to improve the timeliness and quality of core data, considering Trust developments.
- Attend and represent the team in a confident manner at relevant internal and external meetings, frequently dealing with reactions from managers when reports delivered differ from the managers expectations and understand their differing points of view.
- Deliver presentations to small groups promoting an information and data quality culture or work on a project that has been worked on.
- Monitor and review the production and contents of reports by Analysts within the team.
- Train and act continually as a source of advice to Operational Groups and other departments such as Nursing, to ensure they utilise the information within published reports effectively.
- Validate activity reports for use by Information Analysts.
- Provide support, training, and guidance to the Information Analysts\Trainee on areas of expertise such as database design concepts and reporting and analysis methods, PBR and Patient Tracker Lists.
- Develop a sound and effective working relationship with the Trusts Business Groups and external organisations.
- In conjunction with Development Team identify areas requiring integration and automation and assist in the development & implementation of the chosen solution.
- Support Information Performance Manager in identifying areas of service and performance improvement and support in implementing any suggested improvements.
- Responsible for any work undertaken by the Analysts for areas of responsibility, including providing training and support, setting work packages and timescales for checking and signing off completed work.
- Responsible for the creation and implementation of documented procedures for undertaking information tasks.
- Responsible for continually automating and streamlining procedures for extracting and processing regular data.
- Maintain complete confidentiality of sensitive information relating to patients, other members of staff in line with Caldicott and Data Protection.
- To provide other functions appropriate to the grade and role that may become necessary to meet the needs of Information Services Department.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Person Specification
Education and Qualifications
Essential
- Degree level qualification or equivalent experience in an Information/Performance role, or the equivalent of 3 years practical working experience in an information/analytical team
Desirable
- Degree in an appropriate discipline
- Good level of general education 3 A Levels Grades A* to C or equivalent
- Membership of appropriate professional organisation
Occupational experience and abilities
Essential
- Strong and proven knowledge, skills and understanding of Structured Query Language (SQL), Power BI and DAX and/or similar products
- Minimum of 3 years' practical working experience in an information team
- Experience of data collection and data management procedures
- Strong numerical, analytical and statistical techniques skills
Desirable
- Knowledge of Information Strategy, NHS Plan, Modernisation Agenda and health improvement schemes
- Knowledge and experience of NHS data definitions, data flows, statutory reporting and NHS Targets
- Understanding workforce concepts
Personal Qualities
Essential
- Excellent time management and organisational skills
- Attention to detail
Desirable
- Excellent Interpersonal skills with an ability to work as part of a team as well as to work on own initiative
- Excellent time management and organisational skills
Person Specification
Education and Qualifications
Essential
- Degree level qualification or equivalent experience in an Information/Performance role, or the equivalent of 3 years practical working experience in an information/analytical team
Desirable
- Degree in an appropriate discipline
- Good level of general education 3 A Levels Grades A* to C or equivalent
- Membership of appropriate professional organisation
Occupational experience and abilities
Essential
- Strong and proven knowledge, skills and understanding of Structured Query Language (SQL), Power BI and DAX and/or similar products
- Minimum of 3 years' practical working experience in an information team
- Experience of data collection and data management procedures
- Strong numerical, analytical and statistical techniques skills
Desirable
- Knowledge of Information Strategy, NHS Plan, Modernisation Agenda and health improvement schemes
- Knowledge and experience of NHS data definitions, data flows, statutory reporting and NHS Targets
- Understanding workforce concepts
Personal Qualities
Essential
- Excellent time management and organisational skills
- Attention to detail
Desirable
- Excellent Interpersonal skills with an ability to work as part of a team as well as to work on own initiative
- Excellent time management and organisational skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
