Health Records Administration Officer - GDH/SGH

Northern Lincolnshire and Goole NHS Foundation Trust

This job is now closed

Job summary

The post holder will be responsible for providing general administrative and secretarial support to the Health Records, Subject Access Request and General Medicine Departments. The post holder will maintain excellent communication skills with a range of different staff groups including clinical, administrative, management and external organisations to ensure that a seamless administrative/secretarial service is provided.

The post holder will maintain complete confidentiality of sensitive information relating to patients, other members of staff in line with Caldicott, Data Protection and GDPR.

The post holder will have an understanding of organisational, clinical and administrative systems and processes including administration and document control. In addition the post holder will have proven experience in a variety of functions including the arrangement of meetings, tracking and monitoring of actions and supporting in the delivery of the service provided within the department.

Main duties of the job

Maintain good communication skills both verbal and written, including telephone, face to face, written documents and e mail with the varied range of staff groups both internal and external to the organisation

Maintain excellent communication with a range of different staff groups including clinical, administrative, management and external organisations

Liaise with Administrative staff to ensure that a seamless administrative/secretarial service is provided

Develop a sound and effective working relationship with the Administration Support to General Medicine and the Health Records Library and staff within the Business Units and Directorates

Maintain complete confidentiality of sensitive information relating to patients, other members of staff in line with Caldicott and Data Protection

Liaising with counterpart at Diana Princess of Wales, ensuring all information is communicated across site to support service delivery.

About us

We're a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt 'best practice' so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/

Should we receive a high volume of applications for this vacancy, the advert may be closed earlier than stated. To view a full job description and person specification please see attachments on this advert.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

"We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers".

Please be aware that all newemployees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Date posted

21 June 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

208-ADA9C0-22-2

Job locations

Scunthorpe

Cliff Gardens

Scunthorpe

DN15 7BH

Job description

Job responsibilities

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Job description

Job responsibilities

Person Specification

Education and Qualifications

Essential

oGCSEs Grade C or equivalent in Maths and English
oNVQ 3 - Administration or demonstrable experience
oExperience of scheduling/co-ordination activities and/or resources
oExperience of working within a changing environment/change management

Desirable

oRecognised IT Qualification
oOffice experience

Occupational Experience

Desirable

oMinute taking

Person Specification

Education and Qualifications

Essential

oGCSEs Grade C or equivalent in Maths and English
oNVQ 3 - Administration or demonstrable experience
oExperience of scheduling/co-ordination activities and/or resources
oExperience of working within a changing environment/change management

Desirable

oRecognised IT Qualification
oOffice experience

Occupational Experience

Desirable

oMinute taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.