Respiratory Physiology Clinic Co-Ordinator

Job summary

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The post holder is required to support the Respiratory Physiology Department in the delivery of a comprehensive administration service to the team. This will involve inpatient waiting list management for a specific area within Respiratory in accordance with the Patient Access Policy and communicating appointment and admission related information to patients and carers as appropriate. The focus will be supporting the Respiratory Physiology Department with the delivery of activity at the Community Diagnostic Centre (CDC).

The team continuously reviews and adapts it's approach to ensure that they provide the highest standard of care in a dynamic environment and we would expect the postholder to adapt accordingly.

Main duties of the job

In this role you will be:

• Required to enter appointment details into relevant Trust computer systems.
• Dealing with patient enquiries with the need to analyse and resolve patient problems
• Responsible for sorting and distributing outgoing/incoming information in a timely manner
• Prioritising your own workload and contribute to the smooth running of the department.
• will have the ability to work within tight deadlines.
• Flexible as the work pattern is unpredictable and is governed by priorities and incidents as they occur.
• Provide cross cover all areas of the administration and clerical services at both the Royal Stoke University Hospital site and the County Hospital sites, including covering absences where required.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

County Hospital

Weston Road

Stafford

ST16 3SA

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

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Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

County Hospital

Weston Road

Stafford

ST16 3SA

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

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