University Hospital of North Midlands NHS Trust

Junior Operational Services Manager

The closing date is 02 February 2026

Job summary

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

Main duties of the job

An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic and efficient individual to join the team as a Junior Operational Service Manager within Imaging.

This post offers an excellent opportunity for an individual wishing to gain exposure to a wide range of operational issues as well as staff management.

You will be responsible for ensuring that national targets are delivered and clear validation of all data is maintained.

The ability to manage and prioritise a busy workload in a fast paced and demanding working environment is essential.

As a Junior Operational Services Manager, you will play a crucial role within the Directorate Team, to ensure the efficient operational management and delivery of performance targets. A flexible approach is essential, as is the need to be self-motivated with the ability to work under pressure and prioritise set tasks and objectives.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us.We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours.We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working.You can select your preferences upon application.

Details

Date posted

20 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Fixed term

Duration

5 months

Working pattern

Full-time

Reference number

205-7637045-A

Job locations

Royal Stoke

Newcastle Road

Stoke on Trent

ST4 6QG


Job description

Job responsibilities

Please see attached Job Description and Personal Specification for the Junior Operational Services Manager post.

Job description

Job responsibilities

Please see attached Job Description and Personal Specification for the Junior Operational Services Manager post.

Person Specification

Qualifications

Essential

  • Intermediate level qualification or equivalent experience e.g. HNC, Diploma
  • Reasonable standard of GSCE A-C (4-9) or equivalent

Desirable

  • Diploma/Degree in Management or health related subject

Skills

Essential

  • Awareness of NHS plan access Targets
  • Diplomacy and ability to deal with difficult situations
  • Leadership and team building skills
  • Ability to work in a high pressured environment & work to deadlines
  • Able to develop strong multi-disciplinary relationships
  • Excellent communication skills, oral & written
  • Able to positively influence to ensure effective and efficient delivery of service
  • Awareness of Trust policies & procedures
  • Computer literacy

Desirable

  • Ability to develop and deliver action plans in relation to the NHS Agenda

Experience

Essential

  • Experience of working in an acute Trust
  • Experience of waiting list management
  • Experience of management of National Targets
  • An understanding of operational management roles
  • Experience of Excel, both in data management and data creation

Desirable

  • Experience in introducing innovative practice
  • Experience of management of change issues
Person Specification

Qualifications

Essential

  • Intermediate level qualification or equivalent experience e.g. HNC, Diploma
  • Reasonable standard of GSCE A-C (4-9) or equivalent

Desirable

  • Diploma/Degree in Management or health related subject

Skills

Essential

  • Awareness of NHS plan access Targets
  • Diplomacy and ability to deal with difficult situations
  • Leadership and team building skills
  • Ability to work in a high pressured environment & work to deadlines
  • Able to develop strong multi-disciplinary relationships
  • Excellent communication skills, oral & written
  • Able to positively influence to ensure effective and efficient delivery of service
  • Awareness of Trust policies & procedures
  • Computer literacy

Desirable

  • Ability to develop and deliver action plans in relation to the NHS Agenda

Experience

Essential

  • Experience of working in an acute Trust
  • Experience of waiting list management
  • Experience of management of National Targets
  • An understanding of operational management roles
  • Experience of Excel, both in data management and data creation

Desirable

  • Experience in introducing innovative practice
  • Experience of management of change issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke

Newcastle Road

Stoke on Trent

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke

Newcastle Road

Stoke on Trent

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Services Manager

Rachel Downing

Rachel.Downing@uhnm.nhs.uk

01782676309

Details

Date posted

20 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Fixed term

Duration

5 months

Working pattern

Full-time

Reference number

205-7637045-A

Job locations

Royal Stoke

Newcastle Road

Stoke on Trent

ST4 6QG


Supporting documents

Privacy notice

University Hospital of North Midlands NHS Trust's privacy notice (opens in a new tab)