Facilities Catering Support Assistant

Job summary

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

Catering Service Assistant - Retail Restaurant (County Hospital, Stafford)

Hours: Monday-Friday, 7:30am-3:30pm

Benefits: Weekend & Bank Holiday Enhancements, NHS Employment Benefits, Development Opportunities

An exciting opportunity has arisen to join our progressive Catering Team at County Hospital, Stafford. We are looking for a motivated and customer-focused individual to support our busy retail restaurant, helping us deliver an exceptional service to patients, staff and visitors across the hospital.

Working alongside an experienced and friendly catering team, you will play an important role in ensuring our restaurant and wider catering services operate to a high standard. This position benefits from NHS terms and conditions, including access to generous annual leave, pension scheme, staff wellbeing support, and enhanced pay rates for any weekend or bank holiday working that may occasionally be required.

Main duties of the job

We are seeking a dedicated and reliable Catering Service Assistant to join our team at Stafford County Hospital. This full-time position involves working in a busy hospital environment, ensuring that high standards of food service are maintained across various wards and departments.

Key Responsibilities:

Supporting the day-to-day operation of the retail restaurant, including meal service, customer service, and maintaining excellent food presentation standards.

Assisting with the delivery of catering services across the hospital, ensuring patients, staff, and visitors receive a high-quality and professional service.

Helping with basic food preparation, counter presentation, restocking, and ensuring all areas are compliant with NHS food safety, hygiene, and allergen regulations.

Maintaining cleanliness within the kitchen, restaurant, and service areas, including dishwashing and sanitising equipment and surfaces.

Working collaboratively with the wider catering team to support service demands across our onsite catering outlets.

What We're Looking For:

We are seeking an adaptable, hardworking, and self-motivated individual who takes pride in delivering excellent customer service. You should enjoy working in a fast-paced environment, be a strong team player, and show a commitment to maintaining high standards of food safety and hygiene.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.

Job description

Job responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person Specification

Qualifications

Essential

• Basic numeracy and literacy

Desirable

• Food Hygiene Certification

Skills

Essential

• Ability to follow instruction, training, process and procedure

Desirable

• to have an understanding of COSHH and Cleaning Standards

Experience

Essential

• To have worked in a commercial catering/customer environment

Desirable

• To have working experience within an NHS catering environment

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).