University Hospital of North Midlands NHS Trust

Senior Clinical Support Workers - Royal Stoke

The closing date is 30 September 2025

Job summary

University Hospitals of North Midlands is currently unable to provide sponsorship for Band 2 and Band 3 roles. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

This vacancy is for Senior Clinical Support Worker vacancies at Royal Stoke Hospital.

If you are passionate about making a difference to the lives of people using our services and their families, we have the perfect role for you.

Could you be a Senior Clinical Support Worker at UHNM?

Are you kind, compassionate, and looking to develop in your career as a Senior Clinical Support Worker change your career in a hospital setting?

The Trust aims to foster a culture of continuous learning. We appreciate and value the contribution of our Clinical Support Worker workforce, and we support the opportunity for apprenticeships and other training to help you progress through the pay scale. Many of our Clinical Support Workers have trained to Nursing Associate level and some are now training to 'top up' to Registered Nurses.

Main duties of the job

The role of the Senior Clinical Support Worker in the Trust is different depending upon the ward or department the role is based, however you would be delivering care and support to our patients, learning new skills in assessment and documentation, as well as working as part of the wider team to deliver an excellent patient experience.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Details

Date posted

22 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

205-5702047-CC

Job locations

Royal Stoke

Newcastle Road

Stoke-On-Trent

ST4 6AU


Job description

Job responsibilities

Please see the Job Description and Person Specification for more information about being a Senior Clinical Support Worker at UHNM. Please contact the Care Coach Team for any questions and queries: care.coach@uhnm.nhs.uk.

Qualifications and Conditions of Employment

This role requires the following qualifications and documents to be provided as part of the recruitment and selection process for this role.

Prior to shortlisting you will be asked to email all evidence of role essential qualifications and will be given a deadline to do this, failure to provide the required evidence will result in your application being rejected.

The Band 3 Senior Clinical Support Worker qualifications are outlined below:

  • GCSE or equivalent for Maths and English, equivalent to current grade 4/ C or Level 2 Functional Skills Maths/English.

If you have completed your qualifications overseas you must provide a ECCTIS compatibility statement and have this ready to send when requested prior to shortlisting. If you do not have an ECCTIS statement ready to support your application, please do NOT apply as your application will be rejected.

If you have completed a degree level qualification in the UK or other professional qualifications our policy states that we are unable to accept these as evidence of GCSE or equivalent as part of the requirements for this role, you MUST be able to show GCSE or equivalent qualifications independently from a degree level qualification.

  • Hold a full Care Certificate which includes both theoretical and practical sign off by an employer. Online only Care Certificates will NOT be accepted

OR

Hold an NVQ Level 3 Award in Health and Social Care (Must be accredited by a regulated awarding body).

Condition of Employment If the candidate holds a Level 3 qualification in Health and Social Care but no Care Certificate, they can be considered for the role however must complete the National Care Certificate within 3 months of commencing employment in the Band 3 Senior Clinical Support Worker role.

Job description

Job responsibilities

Please see the Job Description and Person Specification for more information about being a Senior Clinical Support Worker at UHNM. Please contact the Care Coach Team for any questions and queries: care.coach@uhnm.nhs.uk.

Qualifications and Conditions of Employment

This role requires the following qualifications and documents to be provided as part of the recruitment and selection process for this role.

Prior to shortlisting you will be asked to email all evidence of role essential qualifications and will be given a deadline to do this, failure to provide the required evidence will result in your application being rejected.

The Band 3 Senior Clinical Support Worker qualifications are outlined below:

  • GCSE or equivalent for Maths and English, equivalent to current grade 4/ C or Level 2 Functional Skills Maths/English.

If you have completed your qualifications overseas you must provide a ECCTIS compatibility statement and have this ready to send when requested prior to shortlisting. If you do not have an ECCTIS statement ready to support your application, please do NOT apply as your application will be rejected.

If you have completed a degree level qualification in the UK or other professional qualifications our policy states that we are unable to accept these as evidence of GCSE or equivalent as part of the requirements for this role, you MUST be able to show GCSE or equivalent qualifications independently from a degree level qualification.

  • Hold a full Care Certificate which includes both theoretical and practical sign off by an employer. Online only Care Certificates will NOT be accepted

OR

Hold an NVQ Level 3 Award in Health and Social Care (Must be accredited by a regulated awarding body).

Condition of Employment If the candidate holds a Level 3 qualification in Health and Social Care but no Care Certificate, they can be considered for the role however must complete the National Care Certificate within 3 months of commencing employment in the Band 3 Senior Clinical Support Worker role.

Person Specification

Essential

Essential

  • 12 Months Experience in a professional Contract as a Healthcare Assistant or equivalent

Essential

Essential

  • oGCSE's or equivalent Certificate for Maths and English, equivalent to current Level 4/ C or level 2 functional skills Maths/English.

Essential

Essential

  • Completed Care Certificate - with practical element

Essential

Essential

  • General Care and enthusiasm in Application form
Person Specification

Essential

Essential

  • 12 Months Experience in a professional Contract as a Healthcare Assistant or equivalent

Essential

Essential

  • oGCSE's or equivalent Certificate for Maths and English, equivalent to current Level 4/ C or level 2 functional skills Maths/English.

Essential

Essential

  • Completed Care Certificate - with practical element

Essential

Essential

  • General Care and enthusiasm in Application form

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke

Newcastle Road

Stoke-On-Trent

ST4 6AU


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke

Newcastle Road

Stoke-On-Trent

ST4 6AU


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Care Coach Lead

Charlotte Morgan

Charlotte.Morgan@uhnm.nhs.uk

01782675480

Details

Date posted

22 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

205-5702047-CC

Job locations

Royal Stoke

Newcastle Road

Stoke-On-Trent

ST4 6AU


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