University Hospital of North Midlands NHS Trust

Clinical Support Worker

The closing date is 26 September 2025

Job summary

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

The role of the Clinical Support Worker post is flexible and the post holder will therefore provide support over a wide range of services and functions. Key to this flexibility is the requirement for staff to work variable hours on a week by week basis withinagreed limits.

The post holder will; be required to work accordingly to a locally agreed Code forNursing The role of the Nursing Assistant post is flexible and the post holder will therefore

Main duties of the job

The role of the Nursing Assistant post is flexible and the post holder will thereforeprovide support over a wide range of services and functions. Key to this flexibility is the requirement for staff to work variable hours on a week by week basis withinagreed limits. The post holder will; be required to work accordingly to a locally agreed Code forNursing

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Details

Date posted

12 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

205-7448319

Job locations

Coronary Care Unit Royal Stoke Hospital

Newcastle Road

Stoke on Trent

ST6 4QG


Job description

Job responsibilities

It is expected that ALL employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place within the first 6 months from appointment. Communicate and report any changes or information relating to the patient to the Registered Nurse. Communicate appropriately with patients and visitors to the Ward or Department. Portraying a professional respectful manner at all times To receive patients, visitors and staff in a calm, friendly and efficient manner Exchanges factual information with patients using reassurance, tact and empathy. May overcome barriers to understanding for example patients with physical or mental disabilities. The post holder will be required to undertake as appropriate Care Certificate/NA Competency packages/customer care course relevant to the healthcare setting and on-going training as determined by the Trust and their line manager, (All new staff to care it is mandatory that they complete the Care Certificate. The post holder will work towards completion of a vocational qualification in care as agreed in their PDR The post holder will have previous experience in a care environment (If not they will be enrolled onto the Nursing Assistant Apprenticeship programme) Prioritises which duties to respond to first, reports patients condition in a timely manner. This will include judgements involving facts. Organises own day to day work tasks or activities Keyboard skills Dexterity to undertake nursing procedures such as venepuncture Under direct or non-direct supervision of a Registered Nurse as deemed appropriate will assist with all aspects of essential patient care. Provision of personal care to patients Respect patient privacy and dignity at all times Prepare equipment for medical and nursing staff for procedures Assist medical and nursing staff with procedures as required Act as a chaperone supporting patients undergoing examinations or procedures Escort patients to other areas of the Trust as directed by the Registered Nurse Follows policies and may participate in discussion on proposed changes to procedures Demonstrates safe working practices in the use of equipment in the clinical area completion of mandatory training Within individual training programmes and local protocols, checks and cleans equipment Under the direction and supervision of the sister / Charge nurse order stocks and supplies and ensure they are store appropriately Demonstrates their own duties to new starters and bank / agency staff Adheres to Trust Standards of Dress policy Completion of relevant patients documentation under direct or non-direct supervision of a Registered Nurse as deemed appropriate Maintenance of computerise and manual information systems To request case notes and provide a tracing service Occasionally participates in audits, surveys, research and development activities Will have a delegated workload within the remit of their capabilities Turns, manoeuvres patients for toileting, and bathing using aids Concentrates for personal care duties follows routine Care of terminally ill and patient deaths The post holder may be exposed to bodily fluids

Job description

Job responsibilities

It is expected that ALL employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place within the first 6 months from appointment. Communicate and report any changes or information relating to the patient to the Registered Nurse. Communicate appropriately with patients and visitors to the Ward or Department. Portraying a professional respectful manner at all times To receive patients, visitors and staff in a calm, friendly and efficient manner Exchanges factual information with patients using reassurance, tact and empathy. May overcome barriers to understanding for example patients with physical or mental disabilities. The post holder will be required to undertake as appropriate Care Certificate/NA Competency packages/customer care course relevant to the healthcare setting and on-going training as determined by the Trust and their line manager, (All new staff to care it is mandatory that they complete the Care Certificate. The post holder will work towards completion of a vocational qualification in care as agreed in their PDR The post holder will have previous experience in a care environment (If not they will be enrolled onto the Nursing Assistant Apprenticeship programme) Prioritises which duties to respond to first, reports patients condition in a timely manner. This will include judgements involving facts. Organises own day to day work tasks or activities Keyboard skills Dexterity to undertake nursing procedures such as venepuncture Under direct or non-direct supervision of a Registered Nurse as deemed appropriate will assist with all aspects of essential patient care. Provision of personal care to patients Respect patient privacy and dignity at all times Prepare equipment for medical and nursing staff for procedures Assist medical and nursing staff with procedures as required Act as a chaperone supporting patients undergoing examinations or procedures Escort patients to other areas of the Trust as directed by the Registered Nurse Follows policies and may participate in discussion on proposed changes to procedures Demonstrates safe working practices in the use of equipment in the clinical area completion of mandatory training Within individual training programmes and local protocols, checks and cleans equipment Under the direction and supervision of the sister / Charge nurse order stocks and supplies and ensure they are store appropriately Demonstrates their own duties to new starters and bank / agency staff Adheres to Trust Standards of Dress policy Completion of relevant patients documentation under direct or non-direct supervision of a Registered Nurse as deemed appropriate Maintenance of computerise and manual information systems To request case notes and provide a tracing service Occasionally participates in audits, surveys, research and development activities Will have a delegated workload within the remit of their capabilities Turns, manoeuvres patients for toileting, and bathing using aids Concentrates for personal care duties follows routine Care of terminally ill and patient deaths The post holder may be exposed to bodily fluids

Person Specification

essential

Essential

  • relevant care experience

Desirable

  • NMC Care experience

role specitic

Essential

  • evidence of care experience

Desirable

  • certificates of care experience
Person Specification

essential

Essential

  • relevant care experience

Desirable

  • NMC Care experience

role specitic

Essential

  • evidence of care experience

Desirable

  • certificates of care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Coronary Care Unit Royal Stoke Hospital

Newcastle Road

Stoke on Trent

ST6 4QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Coronary Care Unit Royal Stoke Hospital

Newcastle Road

Stoke on Trent

ST6 4QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager/Senior Sister

Marie Pegg

marie.pegg@uhnm.nhs.uk

01782674095

Details

Date posted

12 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

205-7448319

Job locations

Coronary Care Unit Royal Stoke Hospital

Newcastle Road

Stoke on Trent

ST6 4QG


Supporting documents

Privacy notice

University Hospital of North Midlands NHS Trust's privacy notice (opens in a new tab)