University Hospital of North Midlands NHS Trust

Deputy Chief Operating Officer

The closing date is 06 June 2025

Job summary

This is a pivotal role for the operational delivery of UHNM. The individual will work with and be part of a consistent approach to the delivery of corporate operations including the oversight and management of delivery, planning and performance. This includes oversight of the daily site operational delivery, that includes the appropriate planning and mitigation that supports the smooth flow of patients through the hospital for both planned and emergency pathways.

The Deputy Chief Operating Officer will contribute to delivery of the Trust's strategic plan, by working in partnership with the Executive team, Care Group teams and external organisations and commissioners, to achieve the Trust's corporate objectives and to make a positive contribution to the provision of health services across the local health economy.

The post holder will deputise for the Chief Operating Officer and work closely with the Care Group teams to ensure the safe and effective day to day operations of the organisation are maintained.

Main duties of the job

This post will have an important role in assuring the delivery of the Trusts corporate objectives and maintaining safe and effective care across the University Hospitals of North Midlands, the Deputy COO will be responsible for their own portfolio of work but also working as a team across the corporate operations directorate, taking lead in corporate projects and deputising for the Chief Operating Officer as appropriate. We are seeking an applicant with a strong track record of operating at a senior level within a healthcare setting, who is able to manage large and complex projects in an ever changing environment. The successful candidate will have an understanding of the current strategic political landscape in the NHS and experience of operating within such a context to balance the priorities of quality, performance and finance. The appointed individual will need to demonstrate resilience, exceptional influencing skills and have the ability to work across large clinical care groups.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Details

Date posted

28 May 2025

Pay scheme

Agenda for change

Band

Band 9

Salary

£105,385 to £121,271 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

205-7229255-A

Job locations

Royal Stoke University Hospital

Newcastle Road

Stoke-on-Trent

ST4 6QG


Job description

Job responsibilities

Please find attached the job description and person specification for this role for the Deputy Chief Operating Officer - Delivery.

Job description

Job responsibilities

Please find attached the job description and person specification for this role for the Deputy Chief Operating Officer - Delivery.

Person Specification

Education and Qualifications

Essential

  • Graduate level education and/or professional/clinical professional qualification
  • Post-graduate qualification to Masters Degree/MBA or equivalent experience

Experience

Essential

  • Extensive leadership and operational management experience in a medium/large acute healthcare provider setting
  • Significant senior management experience within a complex service provider organisation

Desirable

  • Experience of working at National / Regional system level

Skills, ability and knowledge

Essential

  • Ability to develop and deliver effective business and operational plans which are financially sound
  • Ability to drive for and achieve results across a broad range of key outcomes, maintaining patient focus and a high level of personal integrity at all times
  • Ability to operate effectively within difficult financial and performance challenges
Person Specification

Education and Qualifications

Essential

  • Graduate level education and/or professional/clinical professional qualification
  • Post-graduate qualification to Masters Degree/MBA or equivalent experience

Experience

Essential

  • Extensive leadership and operational management experience in a medium/large acute healthcare provider setting
  • Significant senior management experience within a complex service provider organisation

Desirable

  • Experience of working at National / Regional system level

Skills, ability and knowledge

Essential

  • Ability to develop and deliver effective business and operational plans which are financially sound
  • Ability to drive for and achieve results across a broad range of key outcomes, maintaining patient focus and a high level of personal integrity at all times
  • Ability to operate effectively within difficult financial and performance challenges

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital

Newcastle Road

Stoke-on-Trent

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital

Newcastle Road

Stoke-on-Trent

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Chief Operating Officer

Katy Thorpe

katy.thorpe@uhnm.nhs.uk

01782676631

Details

Date posted

28 May 2025

Pay scheme

Agenda for change

Band

Band 9

Salary

£105,385 to £121,271 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

205-7229255-A

Job locations

Royal Stoke University Hospital

Newcastle Road

Stoke-on-Trent

ST4 6QG


Supporting documents

Privacy notice

University Hospital of North Midlands NHS Trust's privacy notice (opens in a new tab)