Job summary
We are looking for an enthusiastic and self-motivated individual to join the Pharmacy Patient Services Team as a Senior Assistant Technical Officer for the Dispensary.
We provide an exciting and sociable working environment and are looking for forward thinking, enthusiastic and highly motivated person to join our highly regarded team. You will have excellent organisational and communication skills and you will need to be able to work effectively with the existing team both at ward level and within the Pharmacy Department. Proven organisational and team leading skills are essential.
Experience of working and supervising in a pharmacy environment is necessary along with an NVQ Level 2 in Pharmaceutical Services (or equivalent).
Benefits of working at UHNM as part of the Pharmacy Patient Services team:
- Good career progression pathways and training opportunities
- NHS discount with Blue Light card in selected retail chains
- Employee benefit government schemes such as cycle to work
- Minimum 27 days annual leave pro rata plus bank holidays
- In-house training courses and annual personal development reviews
- Access to free health support including physiotherapy, counselling and eye test
- Uniform will be provided
- Access to competitive NHS pension scheme
Main duties of the job
The successful applicant will work predominantly within the Pharmacy dispensary and will lead on one of our four key areas within Patient Services which are:
- Pharmacy Hubs
- Dispensary
- CD Room and Clinics
- Overseeing the support function in the Pharmacy Dispensary
Working as part of the pharmacy team, distribution involves the supply of medicines as stock to wards and departments, issuing of patient specific medications, working within a multi-disciplinary team, including: stock management, issuing of pharmaceutical products.
You will work during the week, weekends and Bank Holidays. The weekend working is on a rota basis working 1 in 4 weekends and the Bank Holiday working is on a rota.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Job description
Job responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Person Specification
Education and qualifications
Essential
- 4 GCSEs or equivalent - must include Maths and English at grade C or above - and NVQ2 in Pharmaceutical ServicesOR 4 GCSEs or equivalent - must include Maths and English at grade C or above plus an NVQ Level 2 in Customer Services and willing to work towards NVQ 2 in Pharmaceutical Services
- At least 1 years' experience in a similar role
Experience
Essential
- Pride in establishing and maintaining high standards of work and attention to detail
- Ability to work accurately and under pressure
- Ability to work unsupervised and alone within departmental guidelines/SOPs
Desirable
- Experience of using computer systems and applications
- Previous experience of dealing with customers and difficult queries
- Work experience in any of the following: Hospital environment Retail/stock control Cash handling/card transactions Reception/telephone work
Skills, ability and knowledge
Essential
- Ability to lead and supervise other members of the team, prioritising and allocating work, ensuring rotas are complied with
- Good organisational skills for example when liaising with Senior Tech to compile rotas
- Ability to deal confidently and directly with all members of healthcare teams and members of the public
- Ability to investigate queries, taking appropriate action, liaising with technicians and pharmacists as necessary
- Articulate with good verbal and written communication skills
Person Specification
Education and qualifications
Essential
- 4 GCSEs or equivalent - must include Maths and English at grade C or above - and NVQ2 in Pharmaceutical ServicesOR 4 GCSEs or equivalent - must include Maths and English at grade C or above plus an NVQ Level 2 in Customer Services and willing to work towards NVQ 2 in Pharmaceutical Services
- At least 1 years' experience in a similar role
Experience
Essential
- Pride in establishing and maintaining high standards of work and attention to detail
- Ability to work accurately and under pressure
- Ability to work unsupervised and alone within departmental guidelines/SOPs
Desirable
- Experience of using computer systems and applications
- Previous experience of dealing with customers and difficult queries
- Work experience in any of the following: Hospital environment Retail/stock control Cash handling/card transactions Reception/telephone work
Skills, ability and knowledge
Essential
- Ability to lead and supervise other members of the team, prioritising and allocating work, ensuring rotas are complied with
- Good organisational skills for example when liaising with Senior Tech to compile rotas
- Ability to deal confidently and directly with all members of healthcare teams and members of the public
- Ability to investigate queries, taking appropriate action, liaising with technicians and pharmacists as necessary
- Articulate with good verbal and written communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke University Hospital
Newcastle Road
Stoke-on-Trent
ST4 6QG
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
