Job summary
As part of the NHSE Virtual Ward agenda, this post will be the main Co-ordinator for the co-ordination, telecare monitoring and facilitator for the Virtual Ward Chronic Obstructive Pulmonary Disease (COPD) service. The role will be the main co-ordinator of COPD patients, identified to use digital tools to identify worsening symptoms of COPD so that early support and interventions can be made and avoid escalated deteriorating health which can often result in unnecessary hospital attendances and/or hospitalisation. The post holder will work alongside the CNS team to support patients identified for surgical intervention. The role requires travel across Stoke-on-Trent, North Staffordshire and Stafford.
Main duties of the job
- Clinical Care: Providing Home Visiting and Clinic support to the Specialist Nursing Team either collaboratively or independently. You will be able to utilise your existing clinical skills and have the opportunity to gain an accredited qualification in Spirometry.
- Utilising Digital Remote Monitoring (DRM) to manage a changing cohort of COPD patients in accordance with a structured triage process. The postholder will support COPD patients using digital tools to identify worsening symptoms of COPD ensuring early support and interventions can be implemented to avoid deteriorating health and unnecessary hospitalisation.
- Administrative support to the team. This will involve daily co-ordination of team activity and active involvement in service development such as:
- Support monitoring compliance of the digital platform as part of the COPD Virtual Ward and liaise with patients and clinical staff.
- Updating patient records and collecting data that demonstrates the impact of the virtual ward on reduced levels of emergency attendances and admissions.
- Reporting back and sharing information with the COPD team and the Community Rapid Intervention Service (CRIS).
- Managing a patient tracker and data to demonstrate reduction in length of stay (LOS).
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
- Administrator for setting up patients and clinicians on to the COPD Virtual Ward.
- Provide digital training to patients at home.
- Support patients with technical queries and issues that the patient or clinician has identified using the equipment.
- Support monitoring compliance of the digital platform as part of the COPD Virtual Ward and liaise with patients and clinical staff.
- Updating patient records and collecting data that demonstrates the impact of the virtual ward on reduced levels of emergency attendances and admissions.
- Working collaboratively with referring services and key stakeholders to promote and raise awareness of the COPD Virtual Ward.
- Visit patients on discharge or within 24 hours in their home to set-up the digital monitoring platform.
- Monitor patients health via the COPD VW dashboard.
- Daily monitoring of technical issues of the digital platform and if needed make the required home visit to investigate reasons and resolve any issues.
- Assisting with the implementation and monitoring of standards and outcomes.
- Reporting back and sharing information with the COPD team and the Community Rapid Intervention Service (CRIS).
- Managing a patient tracker and data to demonstrate reduction in length of stay (LOS).
- To seek advice and guidance from professionals as appropriate. Understanding when and who to escalate concerns to.
- Recognising issues relating to safeguarding vulnerable adults and report any problems or raise concerns to the Case Manager or Team Lead.
- Assisting in the assessment of and contribute to the management of risk across several areas within the patients home environment.
- Supporting the Programme Lead, with the planning, monitoring, and delivery of key milestones.
Personal/Professional Development
To take every reasonable opportunity to maintain and improve your professional knowledge and competence
To participate in personal objective setting and review, including the creation of a personal development plan and the Trusts appraisal process.
Health and Safety
To take reasonable care for your own Health and Safety and that of any other person who may be affected by your acts or omissions at work.
To co-operate with University Hospitals of North Midlands (NHS) Trust in ensuring that statutory regulations, codes of practice, local policies and departmental health and safety rules are adhered to.
To comply and adhere to individual and role specific responsibilities as stated in the Trust Health and Safety Policy (HS01) and all other Health and Safety related policies.
Job description
Job responsibilities
- Administrator for setting up patients and clinicians on to the COPD Virtual Ward.
- Provide digital training to patients at home.
- Support patients with technical queries and issues that the patient or clinician has identified using the equipment.
- Support monitoring compliance of the digital platform as part of the COPD Virtual Ward and liaise with patients and clinical staff.
- Updating patient records and collecting data that demonstrates the impact of the virtual ward on reduced levels of emergency attendances and admissions.
- Working collaboratively with referring services and key stakeholders to promote and raise awareness of the COPD Virtual Ward.
- Visit patients on discharge or within 24 hours in their home to set-up the digital monitoring platform.
- Monitor patients health via the COPD VW dashboard.
- Daily monitoring of technical issues of the digital platform and if needed make the required home visit to investigate reasons and resolve any issues.
- Assisting with the implementation and monitoring of standards and outcomes.
- Reporting back and sharing information with the COPD team and the Community Rapid Intervention Service (CRIS).
- Managing a patient tracker and data to demonstrate reduction in length of stay (LOS).
- To seek advice and guidance from professionals as appropriate. Understanding when and who to escalate concerns to.
- Recognising issues relating to safeguarding vulnerable adults and report any problems or raise concerns to the Case Manager or Team Lead.
- Assisting in the assessment of and contribute to the management of risk across several areas within the patients home environment.
- Supporting the Programme Lead, with the planning, monitoring, and delivery of key milestones.
Personal/Professional Development
To take every reasonable opportunity to maintain and improve your professional knowledge and competence
To participate in personal objective setting and review, including the creation of a personal development plan and the Trusts appraisal process.
Health and Safety
To take reasonable care for your own Health and Safety and that of any other person who may be affected by your acts or omissions at work.
To co-operate with University Hospitals of North Midlands (NHS) Trust in ensuring that statutory regulations, codes of practice, local policies and departmental health and safety rules are adhered to.
To comply and adhere to individual and role specific responsibilities as stated in the Trust Health and Safety Policy (HS01) and all other Health and Safety related policies.
Person Specification
IT Skills
Essential
- Good Keyboard/IT skills including word processing, spreadsheets, emails and powerpoints
- Managing data and using patient IT systems to extract information
Desirable
- Relevant business/administration qualification or NVQ
Travel
Essential
- Must hold a valid UK driving licence
Safeguarding
Essential
- Completed Safeguarding level 1
Desirable
Experience
Essential
- Knowledge of person centred planning underpinned by the principles of personalisation and social inclusion
- to be organised, practice good time management and take responsibility for own workload and planning
- ability to work as part of a team and incorporating good interpersonal relationships and ability to actively contribute to the implementation, development and review of individuals needs
- organising multi-disciplinary meetings and organising an electronic diary
Desirable
- ability to work flexibly and demonstrate a problem solving approach
- recognise change in patients conditions and seek advice and guidance from professionals as appropriate
- producing reports based on the reports and evaluation
Person Specification
IT Skills
Essential
- Good Keyboard/IT skills including word processing, spreadsheets, emails and powerpoints
- Managing data and using patient IT systems to extract information
Desirable
- Relevant business/administration qualification or NVQ
Travel
Essential
- Must hold a valid UK driving licence
Safeguarding
Essential
- Completed Safeguarding level 1
Desirable
Experience
Essential
- Knowledge of person centred planning underpinned by the principles of personalisation and social inclusion
- to be organised, practice good time management and take responsibility for own workload and planning
- ability to work as part of a team and incorporating good interpersonal relationships and ability to actively contribute to the implementation, development and review of individuals needs
- organising multi-disciplinary meetings and organising an electronic diary
Desirable
- ability to work flexibly and demonstrate a problem solving approach
- recognise change in patients conditions and seek advice and guidance from professionals as appropriate
- producing reports based on the reports and evaluation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
