Job summary
To provide day to day supervision of the departments at Royal Stoke Ensuring staff rotas are complete
To respond to queries and problems as they arise, and if necessary escalate to your manger
To provide cover during periods of absence for the Support Manager to ensure the smooth running of the department
To carry out the Individual Performance Reviews of staff
To contribute towards the training of Health Records Staff and support career progression
To assist other managers within Health Records in training in Health and Safety issues, i.e. Manual Handling and Lifting
To have responsibility for the management of Health and Safety within the Health Records Offices
Ensure that all casenotes received into the department are logged onto the casenote tracking system and filed in a timely manner using the core departmental systems (for example IFit, Medway and iPortal)
To support the scanning process ensuring all clinic packs and documents required to be scanned are completed in a timely manner
To contribute to the development of standard operating procedures and key performance indicators for the department and if required advise service users on compliance relating to the management and storage of patient health records
To participate in the out of hours on call rota for the retrieval of casenotes required in an emergency
To provide help when needed within the Subject Access Office.
Main duties of the job
To act as a supervisor overseeing the day to day workloads within Health Records Department and to provide a focal point for the provision of casenotes to wards, clinics and departments, and the provision of a quality health records service. Also overseeing the day to day workloads within the Subject Access Team and the Scanning Department.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
To provide day to day supervision of the departments at Royal Stoke ensuring staff rotas are completed and giving instruction that all key tasks are covered, escalating issues as they arise.
To respond to queries and problems as they arise, and if necessary escalate to your manager
To undertake inductions of Health Records staff
To provide cover during periods of absence for the Health Records Support Manager to ensure the smooth running of the department
To carry out the Individual Performance Reviews of staff within your area of responsibility
To contribute towards the training of Health Records Staff and support career progression
To contribute towards the training of other Trust staff whose work involves Health Records functions
To assist other managers within Health Records in training in Health and Safety issues, i.e. Manual Handling and Lifting
To have responsibility for the management of Health and Safety within the Health Records Offices
Ensure that all casenotes received into the department are logged onto the casenote tracking system and filed in a timely manner using the core departmental systems (for example IFit, Medway and iPortal)
To support the scanning process ensuring all clinic packs and documents required to be scanned are completed in a timely manner
To contribute to the development of standard operating procedures and key performance indicators for the department and if required advise service users on compliance relating to the management and storage of patient health records
To participate in the out of hours on call rota for the retrieval of casenotes required in an emergency
To provide help when needed within the Subject Access Office.
Post will require frequent periods of sitting or standing, filing and inputting at the keyboard for most of day, and will include elements of lifting, sorting, filing, general handling of case records as well as pushing trolleys with patient notes
Post will mainly have contact with staff and may be subject to occasional distressing or emotional circumstances as part of their daily tasks when supporting staff within their area of supervision.
To take every reasonable opportunity to maintain and improve your professional knowledge and competence, ensuring that all Statutory & Mandatory Training is completed within the required timescales
To participate in personal objective setting and review, including the creation of a personal development plan.
To assist with the personal development reviews of staff
To be aware and comply with Trust Policies
Job description
Job responsibilities
To provide day to day supervision of the departments at Royal Stoke ensuring staff rotas are completed and giving instruction that all key tasks are covered, escalating issues as they arise.
To respond to queries and problems as they arise, and if necessary escalate to your manager
To undertake inductions of Health Records staff
To provide cover during periods of absence for the Health Records Support Manager to ensure the smooth running of the department
To carry out the Individual Performance Reviews of staff within your area of responsibility
To contribute towards the training of Health Records Staff and support career progression
To contribute towards the training of other Trust staff whose work involves Health Records functions
To assist other managers within Health Records in training in Health and Safety issues, i.e. Manual Handling and Lifting
To have responsibility for the management of Health and Safety within the Health Records Offices
Ensure that all casenotes received into the department are logged onto the casenote tracking system and filed in a timely manner using the core departmental systems (for example IFit, Medway and iPortal)
To support the scanning process ensuring all clinic packs and documents required to be scanned are completed in a timely manner
To contribute to the development of standard operating procedures and key performance indicators for the department and if required advise service users on compliance relating to the management and storage of patient health records
To participate in the out of hours on call rota for the retrieval of casenotes required in an emergency
To provide help when needed within the Subject Access Office.
Post will require frequent periods of sitting or standing, filing and inputting at the keyboard for most of day, and will include elements of lifting, sorting, filing, general handling of case records as well as pushing trolleys with patient notes
Post will mainly have contact with staff and may be subject to occasional distressing or emotional circumstances as part of their daily tasks when supporting staff within their area of supervision.
To take every reasonable opportunity to maintain and improve your professional knowledge and competence, ensuring that all Statutory & Mandatory Training is completed within the required timescales
To participate in personal objective setting and review, including the creation of a personal development plan.
To assist with the personal development reviews of staff
To be aware and comply with Trust Policies
Person Specification
Experience
Essential
- Current/Previous team supervision experience
Desirable
- 2 years experience within NHS organisation
Experience
Essential
- Health Records Experience
Desirable
- Subject Access Experience
Person Specification
Experience
Essential
- Current/Previous team supervision experience
Desirable
- 2 years experience within NHS organisation
Experience
Essential
- Health Records Experience
Desirable
- Subject Access Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
