University Hospital of North Midlands NHS Trust

Administration Assistant

Information:

This job is now closed

Job summary

Cheshire phlebotomy services (CPS) provide phlebotomy services at multiple venues including Leighton Hospital, Macclesfield District General Hospital, Knutsford Community Hospital, Congleton war memorial hospital, Victoria Infirmary Northwich, and all Direct Access Localities.

The post holder must have access to a road worthy vehicle and a clean UK driving licence. Your car insurance should include business cover as the successful applicant may be asked to cover at all service locations, should the business require it.

Use of a vehicle and a UK driving licence is an essential aspect of the role; therefore, please do not apply if you do not have the essential criteria.

Main duties of the job

Provide a first point of contact to the department for patients wishing to book in for blood tests.

Provide a first point of contact for telephone enquiries regarding bookings.

Ensure that patients' blood request forms are stamped, organised, and up to date with correct points of ID information displayed.

Ensure that administrative tasks associated with patient connect - the booking system is all updated and correct effectively and efficiently.

Ensure that all documentation is ready for the clinical team.

The role involves handling sensitive pathology enquiries; therefore, a compassionate pleasant and welcoming disposition is essential.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Details

Date posted

18 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

205-6645848

Job locations

Leighton Hospital

Middlewich Road

Crewe

CW1 4QJ


Job description

Job responsibilities

Please see attached job description and person specification for further details relating to this vacancy.

Job description

Job responsibilities

Please see attached job description and person specification for further details relating to this vacancy.

Person Specification

Qualifications

Essential

  • Good secondary education

Desirable

  • Certificated secretarial skills education, GCSE results

Knowledge, Skills and Training

Essential

  • Previous experience in an office environment
  • Good computer skills/Experience using Office equipment
  • Excellent communication skills/Demonstrable telephone experience
  • Knowledge of the EPR system
  • Previous experience in a clinical environment

Personal Qualities

Essential

  • oFlexible approach to managing workload
  • A commitment to work together to create the best outcomes
  • Have own car that is insured for business use
  • oRecognition of the importance of showing respect, dignity and compassion to patients and colleagues
Person Specification

Qualifications

Essential

  • Good secondary education

Desirable

  • Certificated secretarial skills education, GCSE results

Knowledge, Skills and Training

Essential

  • Previous experience in an office environment
  • Good computer skills/Experience using Office equipment
  • Excellent communication skills/Demonstrable telephone experience
  • Knowledge of the EPR system
  • Previous experience in a clinical environment

Personal Qualities

Essential

  • oFlexible approach to managing workload
  • A commitment to work together to create the best outcomes
  • Have own car that is insured for business use
  • oRecognition of the importance of showing respect, dignity and compassion to patients and colleagues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Leighton Hospital

Middlewich Road

Crewe

CW1 4QJ


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Leighton Hospital

Middlewich Road

Crewe

CW1 4QJ


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Cheshire Phlebotomy Manager

Donna George

Donna.George@mcht.nhs.uk

01270273592

Details

Date posted

18 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

205-6645848

Job locations

Leighton Hospital

Middlewich Road

Crewe

CW1 4QJ


Supporting documents

Privacy notice

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