Job summary
This is a great opportunity to join our Acute Care at Home service as an Operational Manager of the CRIS (Community Rapid Intervention Service 2hr Urgent Community Response) & Virtual Wards, being responsible for the development and provision of services including clinical, governance and operational functions.
We are looking for a committed and enthusiastic member of our MDT, someone who can inspire others, having extensive hospital or Community experience gained through working as an autonomous leader.
The post is designed to support and assist the Head & Deputy Head of Operations in the overall management of the ACAH service in the enhancement and development of services.
The post holder is required to operate independently to ensure decisions are made responsively and meet the organisational objectives.
The main elements to the job cover different areas of responsibility, :
- Support the implementation, growth and delivery of the CRIS & Virtual Wards
- Take action to ensure the nursing agenda is delivered by providing strong visible leadership and operational management alongside the Professional Lead ACP Clinical Leads
- Establish systems to provide assurance to the Organisational Leads that sufficient workforce is available to deliver high quality care in accordance with the ACAH service specification
- Be involved in actively supporting the development and improvement of the urgent care our patients
Main duties of the job
The main elements to the job cover different areas of responsibility, however working in partnership with other professionals in order to provide quality care and effective use of resources in relation to the quality of patient care. These are:
- Support the Head & Deputy Head of Operations to lead the operational management of the CRIS Service
- Take action to ensure the nursing agenda is delivered by providing strong visible leadership and operational management alongside the Professional Lead ACP Clinical Leads
- Establish systems to provide assurance to the Organisational Leads that sufficient workforce is available to deliver high quality care in accordance with the Acute Care at Home service specification
- Support the provision of expert advice to the Organisational Leads on all operational matters
- Be involved in actively supporting the development and improvement of the urgent care our patients receive promoting a clinically viable care closer to home ethos of working in line with the NHS Long Term plan (LTP)
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research.
The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are a specialist Major Trauma Centre for the North Midlands and North Wales. Happy staff make for happy patients, and with the help of both we have put together a wide range of development and support packages aimed at ensuring that everyone at the Trust has the opportunity to fulfil their potential and meet their aspirations as well as the tools to provide great care.
Our mission to provide the very best health care includes recruiting the best people.
Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Many of our staff are passionate about the service they provide and want to be part of something special. You can find out more about how our staff and patients are helping to improve the health, comfort and hospital experience of local people every day at www. uhnmcharity.org.uk
Job description
Job responsibilities
Please see Job description and person spec attached
For further information please contact Lesley Roberts, Head of Nursing and Operations for ACAH
0300 123 0983
Lesley.roberts2@uhnm.nhs.uk
Job description
Job responsibilities
Please see Job description and person spec attached
For further information please contact Lesley Roberts, Head of Nursing and Operations for ACAH
0300 123 0983
Lesley.roberts2@uhnm.nhs.uk
Person Specification
Essential Qualifications
Essential
- oEducated to degree level or equivalent professional qualification
- oEvidence of higher level study at Masters Level; or alternatively working knowledge and experience at an equivalent level
- oProfessional training delivery qualification or equivalent experience of delivering and facilitating in challenging environments.
Desirable
- o1st level Registered Nurse/Registered Midwife.
- oActive on the Nursing and Midwifery Council (NMC) register.
Knowledge, Skills, Training and Experience
Essential
- oEvidence of leading and delivering change through others
- oExperience of leading an NHS service
- oExamples of delivering emergency models
- oProfessional clinical knowledge and experience of working in multi-disciplinary teams, providing drugs rounds, and with different levels of patient acuity and co-mordidities .
- oAble to hold others to account for agreed targets
- oCreates and promotes opportunities for others to contribute and to develop
- oAble to shape and implement a vision for future service development
- oEvidence of effective team working to deliver and improve services.
- oAbility to critically analyse complex information and evaluate a range of options to identify service improvements
- oExhibits energy and resilience to drive through results
- oAbility to adapt personal style in order to influence others and gain support for ideas.
- oAbility to apply lateral thinking to identify solutions to critical issues and the ability to take qualified risks where
- oEvidence of working in partnership with internal and external stakeholders.
- oExperience of leading the implementation of service improvement including complex change management programmes at a management level
- oExperience of managing risk associated with service change
- oEvidence of effective resource management
- oAwareness of the NHS agenda at a national and local level
- oAble to demonstrate the use of evidence when decision making
- oExperience of leading and managing others
- oExperience of measuring and evaluating outcomes in order to secure improvement
Desirable
- oProficient in the use of Microsoft office: Word, Excel, access and Power-point
Personal Qualities
Essential
- oBehaves in an open, ethical and professional manner
- oAware of own strengths and limitations
- oAble to balance own plans and priorities with those of the service and other team members
- oAble to demonstrate a level of personal confidence necessary to overcome barriers
- oEvidence of diplomacy and ability to deal with difficult situations
- oAbility to work on own initiative and under pressure to tight deadlines
Person Specification
Essential Qualifications
Essential
- oEducated to degree level or equivalent professional qualification
- oEvidence of higher level study at Masters Level; or alternatively working knowledge and experience at an equivalent level
- oProfessional training delivery qualification or equivalent experience of delivering and facilitating in challenging environments.
Desirable
- o1st level Registered Nurse/Registered Midwife.
- oActive on the Nursing and Midwifery Council (NMC) register.
Knowledge, Skills, Training and Experience
Essential
- oEvidence of leading and delivering change through others
- oExperience of leading an NHS service
- oExamples of delivering emergency models
- oProfessional clinical knowledge and experience of working in multi-disciplinary teams, providing drugs rounds, and with different levels of patient acuity and co-mordidities .
- oAble to hold others to account for agreed targets
- oCreates and promotes opportunities for others to contribute and to develop
- oAble to shape and implement a vision for future service development
- oEvidence of effective team working to deliver and improve services.
- oAbility to critically analyse complex information and evaluate a range of options to identify service improvements
- oExhibits energy and resilience to drive through results
- oAbility to adapt personal style in order to influence others and gain support for ideas.
- oAbility to apply lateral thinking to identify solutions to critical issues and the ability to take qualified risks where
- oEvidence of working in partnership with internal and external stakeholders.
- oExperience of leading the implementation of service improvement including complex change management programmes at a management level
- oExperience of managing risk associated with service change
- oEvidence of effective resource management
- oAwareness of the NHS agenda at a national and local level
- oAble to demonstrate the use of evidence when decision making
- oExperience of leading and managing others
- oExperience of measuring and evaluating outcomes in order to secure improvement
Desirable
- oProficient in the use of Microsoft office: Word, Excel, access and Power-point
Personal Qualities
Essential
- oBehaves in an open, ethical and professional manner
- oAware of own strengths and limitations
- oAble to balance own plans and priorities with those of the service and other team members
- oAble to demonstrate a level of personal confidence necessary to overcome barriers
- oEvidence of diplomacy and ability to deal with difficult situations
- oAbility to work on own initiative and under pressure to tight deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
