University Hospital of North Midlands NHS Trust

PACS / RIS Support Officer

Information:

This job is now closed

Job summary

An exciting opportunity has arisen within the PACS Team at the University Hospitals of North Midlands for an enthusiastic and energetic individualwith excellent IT troubleshooting skills.

Previous applicants need not re-apply

Main duties of the job

The successful candidate will have degree in IT, formal IT qualifications to degree level or the equivalent recent work experience in an IT related field. They will work within a small team to support the Imaging Directorate and wider organisation in their use of Imaging specific IT systems & solutions. They will provide 1st & 2nd line IT & system support to Trust & non-Trust users for hardware & software solutions, liaise with suppliers & IM&T colleagues to determine & implement fixes & support the PACS Manager in project related tasks.

The Imaging service is a high user of cutting edge IT, the PACS Team manage solutions including the Picture Archiving Communication System (PACS), Radiology Information System (RIS), high powered reporting workstations, voice recognition, advanced image manipulation packages & a number of AI image interpretation solutions. The successful candidate will become an expert in supporting these solutions, training new users, troubleshooting issues & performing system administration; the smooth running of these systems is critical to the delivery of quality patient care.

Key relationships will be with clinical & non-clinical staff of all levels, from across the Trust & the wider local health economy as well as IM&T colleagues & external suppliers.

The role requires a physical presence on site where there is an element of face to face user support. The main office is on the Royal Stoke site, and the post holder will go to other sites as required.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Details

Date posted

19 June 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

205-6244894-A

Job locations

Royal Stoke

Newcastle Road

Newcastle Under Lyme

ST4 6QG


Job description

Job responsibilities

please find the attached document which details the : PACS RIS Officer Job Description and Person Specification

Job description

Job responsibilities

please find the attached document which details the : PACS RIS Officer Job Description and Person Specification

Person Specification

Education

Essential

  • Educated to degree level in a relevant field OR equivalent recently obtained knowledge & experience gained in a work-based setting

Skills, ability and Knowledge

Essential

  • Ability to support individuals from a wide range of disciplines with varying levels of IT knowledge and skills
  • Ability to proactively problem-solve and work on own initiative
  • Ability to handle confidential information
  • Thouroughness of application form and supporting information

Desirable

  • Experiencing using Microsoft SharePoint, preferably as an administrator

Experience

Essential

  • Must have excellent working knowledge of computers and software applications (
  • Must have good recent experience of IT problem solving, preferably in a working environment
  • Experience of IT system Administration
  • Good communication and the ability to diplomatically deal with users of mixed IT ability

Desirable

  • Good Working Knowledge of Hospital Based Systems
  • Experience of RIS / PACs system Administration
  • Experience of working in an NHS organisation
Person Specification

Education

Essential

  • Educated to degree level in a relevant field OR equivalent recently obtained knowledge & experience gained in a work-based setting

Skills, ability and Knowledge

Essential

  • Ability to support individuals from a wide range of disciplines with varying levels of IT knowledge and skills
  • Ability to proactively problem-solve and work on own initiative
  • Ability to handle confidential information
  • Thouroughness of application form and supporting information

Desirable

  • Experiencing using Microsoft SharePoint, preferably as an administrator

Experience

Essential

  • Must have excellent working knowledge of computers and software applications (
  • Must have good recent experience of IT problem solving, preferably in a working environment
  • Experience of IT system Administration
  • Good communication and the ability to diplomatically deal with users of mixed IT ability

Desirable

  • Good Working Knowledge of Hospital Based Systems
  • Experience of RIS / PACs system Administration
  • Experience of working in an NHS organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke

Newcastle Road

Newcastle Under Lyme

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke

Newcastle Road

Newcastle Under Lyme

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Imaging Systems Administrator

Tariq Hussain

Tariq.Hussain@uhnm.nhs.uk

01782675966

Details

Date posted

19 June 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

205-6244894-A

Job locations

Royal Stoke

Newcastle Road

Newcastle Under Lyme

ST4 6QG


Supporting documents

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