LAC/CP Admin Support

Job summary

Division: Children's, Women's & Diagnostics

Job Title: Admin Support for Looked After Children and Child Protection

Band: 2

Location: UHNM

Hours of Duty: 15 hrs (Mon 9.00am-5.00pm and Thurs 9.00am-5.00pm)

Managerially accountable to: Senior Operational Services Manager

Professionally accountable to: Directorate Manager

Key Relationships: All members of the Directorate Management Team Administration and clerical staff Medical, nursing and midwifery staff and other staff within the Directorate/Trust as appropriate. External contacts, relevant to the nature of the work of the Directorate/Trust, including patients and visitors as appropriate.

Main duties of the job

The post holder will play a key role in the day to day administration for the Child Protection and LAC Teams and will have the ability to work on their own initiative to identify and problem-solve issues as they arise. The post holder will be responsible for monitoring and actioning the various email inboxes, scanning documents on to iPortal, handling the incoming and outgoing post and answering telephone calls.

The role involves the provision of a full admin service to the Child Protection and Looked after Children's Teams. A key element of this role will be liaising with Named Nurse and Doctors for Child Protection and Looked After Child, Social Care Staff, Child Protection Police, health colleagues in other departments at UHNM e.g. midwifery, foster carers and adoptive parents and other A&C colleagues. The job role involves dealing with multiple email inboxes for all incoming correspondence and actioning accordingly and keeping a log on the relevant databases to capture the data coming in to the service.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Child Development Centre, Staffordshire Children's Hospital at the Royal Stoke

Hilton Road

Newcastle-under-Lyme

ST4 6QG

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

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Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Child Development Centre, Staffordshire Children's Hospital at the Royal Stoke

Hilton Road

Newcastle-under-Lyme

ST4 6QG

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

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