Administrator/Coordinator

Job summary

Secondment opportunity!

The post holder is required to provide a full and comprehensive administrative service to the Safeguarding Adults/ Vulnerable Patients Team.

This will involve the taking and preparing of comprehensive minutes and the collation and timely distribution of papers. Liaison with other departments and external organisations will be required by the post holder.

Ensure Deprivation of Liberty Safeguards (DoLS) database is up to date and accurate by liaising with wards/departments to establish current state of authorisation. Inform CQC when DoLS are authorised.

To provide general clerical/administrative support to the Safeguarding Adults/ Vulnerable Patient Team including: Typing/photocopying/arranging meetings/maintain diary of Lead Safeguarding Nurse & Matron for Vulnerable Patients/collate statistical information.

Main duties of the job

• The post holder will be required to use their own initiative on a daily basis and will also be required to deal with queries on behalf of the Safeguarding Adults/ Vulnerable Patients Team.
• The post holder will be expected to participate in a 'buddy' system working with other secretaries / administrators within the Nursing Department to ensure that administration cover is provided at all times including cover for annual leave/sickness etc.
• This includes covering the minute taking duties of other secretaries where necessary.
• The post holder will be able to exchange confidential, sensitive or contentious information with others, requiring tact and diplomacy, where persuasive skills may be required. There is also a requirement to communicate complicated information to other departments and external contacts.
• Responsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgment and acquired knowledge to assess each situation and to deal with accordingly.
• To ensure systems are in place to deliver a high standard of communications to build and maintain good working relationships.
• To liaise with Social Workers, external agencies and representatives as appropriate in matters relating to the clerical/administrative processes of the Safeguarding Adults/ Vulnerable Patient Team.
• Ensure all training is uploaded onto ESR and that the training database is accurate and up to date

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke

Newcastle Road

Stoke-On-Trent

ST4 6QG

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

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Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke

Newcastle Road

Stoke-On-Trent

ST4 6QG

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

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