Job summary
The Imaging department have an exciting opportunity for a dedicated Operational Services Manager.
This is an excellent career development opportunity for individuals who are already in recognised management roles who wish to pursue their career path into a fast paced demanding operational management role.
As an Operational Services Manager, you will play a crucial role within the Directorate Team, to ensure the efficient operational management and delivery of performance targets Organisational skills, resourceful and excellent communication skills are essential along with waiting list and staff management experience. Focusing on critical issues, quickly identifying solutions and multi-tasking are essential to the role.
A flexible approach is required, as is the need to be self-motivated with the ability to work under pressure and prioritise set tasks and objective. This post will be based at the Royal Stoke site primarily, although there may be a requirement in instances to work across site at County Hospital.
Main duties of the job
As an Operational Services Manager, you will play a crucial role within the Directorate Team, to ensure the efficient operational management and delivery of performance targets.
You will be responsible for managing the waiting list, identifying capacity issues, staff management and managing the operational delivery of performance,
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Job description
Job responsibilities
Please see the attached Job Description and Personal Specification for more information about this vacancy.
Please feel free to contact the department to arrange an informal visit if required.
Job description
Job responsibilities
Please see the attached Job Description and Personal Specification for more information about this vacancy.
Please feel free to contact the department to arrange an informal visit if required.
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent level of Knowledge
Desirable
- Diploma/Degree in Management or health related subject
Knowledge / Skills/ Training/ Experience
Essential
- Operational Management Skills
- Ability to work in a high pressured and fast paced Directorate
- Initiative to solve problems swiftly and develop the service
- Excellent communication skills, oral & written
- Awareness of Trust policies & procedures
- Computer literacy
- Staff Management
Desirable
- Knowledge of Business Planning
Experience
Essential
- Experience of taking responsibility
- Experience of management of National Targets
- An understanding of operational management roles
Desirable
- Experience in introducing innovative practice
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent level of Knowledge
Desirable
- Diploma/Degree in Management or health related subject
Knowledge / Skills/ Training/ Experience
Essential
- Operational Management Skills
- Ability to work in a high pressured and fast paced Directorate
- Initiative to solve problems swiftly and develop the service
- Excellent communication skills, oral & written
- Awareness of Trust policies & procedures
- Computer literacy
- Staff Management
Desirable
- Knowledge of Business Planning
Experience
Essential
- Experience of taking responsibility
- Experience of management of National Targets
- An understanding of operational management roles
Desirable
- Experience in introducing innovative practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
