Admin Assistant

University Hospital of North Midlands NHS Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an Admin Assistant based at Royal Stoke Hospital.

This is an exciting post for someone looking to join the NHS and work within an experienced secretarial team in a Hospital environment.

The post holder will need to demonstrate good communication skill, flexibility, reliability and have an organised approach to their work.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.

Main duties of the job

The post holder will support the Band 4 Medical Secretary and Band 3 Medical Support Secretary to provide a safe and reliable administrative service.The post holder will be responsible for communicating information, both written and verbal, with patients, staff and carers requiring tact and diplomacy. The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly.

The post holder will be expected to maintain good working relationships and work as an effective team member, to ensure their own work is of a high standard and to share the day to day workload of the specialty team.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Date posted

15 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

205-5630082

Job locations

Royal Stoke University Hospital

Newcastle Road

Stoke on Trent

ST4 6QG


Job description

Job responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

For more details on the post, please contact Debra Broomhall

(see contact details)

Job description

Job responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

For more details on the post, please contact Debra Broomhall

(see contact details)

Person Specification

Qualifications

Essential

  • Good general education to include GCSE English or equivalent
  • RSA III word processing or equivalent

Experience

Essential

  • Secretarial/clerical background
  • Experience Working in an Acute Trust

Desirable

  • Audio typing experience

knowledge & Skills

Essential

  • Knowledge of Microsoft Office package.
  • Knowledge of Hospital administration and other related systems (ie. CareFlow/iPortal)
Person Specification

Qualifications

Essential

  • Good general education to include GCSE English or equivalent
  • RSA III word processing or equivalent

Experience

Essential

  • Secretarial/clerical background
  • Experience Working in an Acute Trust

Desirable

  • Audio typing experience

knowledge & Skills

Essential

  • Knowledge of Microsoft Office package.
  • Knowledge of Hospital administration and other related systems (ie. CareFlow/iPortal)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital

Newcastle Road

Stoke on Trent

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital

Newcastle Road

Stoke on Trent

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Medical Secretary

Debra Broomhall

debra.broomhall@uhnm.nhs.uk

01782674577

Date posted

15 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

205-5630082

Job locations

Royal Stoke University Hospital

Newcastle Road

Stoke on Trent

ST4 6QG


Supporting documents

Privacy notice

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