Job summary
An exciting opportunity has arisen to join a busy Car Parking & Security Team within the Directorate of Estates, Facilities & PFI. The post holder will be responsible for a full range of Car Parking and Security duties within the Car Parking & Security Department at County Hospital.
Car Parking and Security is a 24hour, 365 day service. The successful candidate will be expected to work 37.5 hours, 5 out of 7 days through a rolling rota shift pattern.
Main duties of the job
We are currently looking to recruit an enthusiastic person to join our Car Parking & Security team who provide and maintain a professional, efficient, effective and timely service to patients, visitors and departments. Experience in this type of role is beneficial but is not essential as full training can be given.Car Parking services are provided at the hospital 24 hours a day, 365 days a year, worked over a rolling shift pattern including weekends. A flexible approach to work, smart appearance, good communication skills and a high standard of customer care is required.The position will involve long periods of walking, patient transfers, waste removal and moving bulky items from various parts of the hospital along with dealing with Security incidents as required.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.
Job description
Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
For more details on the post, please contact John Prendergast (see contact details)
Job description
Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
For more details on the post, please contact John Prendergast (see contact details)
Person Specification
Education and Qualifications
Essential
- Good basic standard of education (GCSE or Equivalent)
- Basic computer skills
- Verbal & Written communication, able to read & write English
Desirable
- Basic Life Support/ 1st Aid Certificate
- NVQ Customer Care Level II (or similar)
- Certificate in Manual Handling
- Certificate in Control & Restraint / Conflict Resolution
- Fire Safety
Experience
Essential
- Working knowledge of Health and Safety Regulations
- Dealing with complaints
- Customer Care/ Working in a customer led environment
Desirable
- Working knowledge of Car parking Procedure and Policy
- Working with Car parking operational systems & equipment.
- Security in a healthcare setting.
Skills, ability and knowledge
Essential
- Basic understanding of Car Parking & Security routines
- Ability to be flexible and adapt to changing demands
Desirable
- Understanding of Security Policy, Law & Legislation
- Able to explain what makes an effective Car Parking & Security Service
- Able to explain what makes an effective Healthcare Service
Personal Qualities
Essential
- A good level of physical fitness.
- Prepared and able to work shifts Satisfactory attendance and time keeping
- Professional manner
- Ability to maintain confidentiality, tact and diplomacy
Desirable
- Able to act under own initiative/ work alone
- Resilient under pressure
- Self-motivated
Person Specification
Education and Qualifications
Essential
- Good basic standard of education (GCSE or Equivalent)
- Basic computer skills
- Verbal & Written communication, able to read & write English
Desirable
- Basic Life Support/ 1st Aid Certificate
- NVQ Customer Care Level II (or similar)
- Certificate in Manual Handling
- Certificate in Control & Restraint / Conflict Resolution
- Fire Safety
Experience
Essential
- Working knowledge of Health and Safety Regulations
- Dealing with complaints
- Customer Care/ Working in a customer led environment
Desirable
- Working knowledge of Car parking Procedure and Policy
- Working with Car parking operational systems & equipment.
- Security in a healthcare setting.
Skills, ability and knowledge
Essential
- Basic understanding of Car Parking & Security routines
- Ability to be flexible and adapt to changing demands
Desirable
- Understanding of Security Policy, Law & Legislation
- Able to explain what makes an effective Car Parking & Security Service
- Able to explain what makes an effective Healthcare Service
Personal Qualities
Essential
- A good level of physical fitness.
- Prepared and able to work shifts Satisfactory attendance and time keeping
- Professional manner
- Ability to maintain confidentiality, tact and diplomacy
Desirable
- Able to act under own initiative/ work alone
- Resilient under pressure
- Self-motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
