Job summary
Nicholas ward is a 27 bedded frailty unit.
This is an exciting opportunity for a motivated, caring and proactive Housekeeper to work within our team, focusing on providing the highest standard of care for our patients and their families.
Excellent organisational skills and good computer ability are essential in this role. You will work as part of a team providing care Monday - Friday.
Main duties of the job
To support nursing staff in the delivery and co-ordination of a busy medical environment and its requirements. The post holder will work part of the ward team ensuring a clean, safe and comfortable environment for the patients and relatives.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job description
Job responsibilities
Key Responsibilities
Answering telephone queries in a polite and efficient manner.
Delivering messages to appropriate staff and department.
Maintaining all relevant information boards that the ward may have.
When directed, arrange equipment or any other relevant support under the direction of the nursing team.
To show own duties to new administration staff within the department.
Communication
Communication with others must be polite, professional and courteous with patients and their relatives/carers, with nursing staff and medical staff and the wider MDT team members.
Communicate with other personnel within the multi-disciplinary teams and professional staff from other outside organisations.
Maintaining Ward Stocks
Ordering stationery and non-stock items when required.
Monitoring computer and printing equipment and reporting any issues to supervisor.
Ordering additional stock as and when requested.
Miscellaneous
Obtaining items from Pharmacy/Stores.
Ensuring the ward office is kept generally tidy.
Job description
Job responsibilities
Key Responsibilities
Answering telephone queries in a polite and efficient manner.
Delivering messages to appropriate staff and department.
Maintaining all relevant information boards that the ward may have.
When directed, arrange equipment or any other relevant support under the direction of the nursing team.
To show own duties to new administration staff within the department.
Communication
Communication with others must be polite, professional and courteous with patients and their relatives/carers, with nursing staff and medical staff and the wider MDT team members.
Communicate with other personnel within the multi-disciplinary teams and professional staff from other outside organisations.
Maintaining Ward Stocks
Ordering stationery and non-stock items when required.
Monitoring computer and printing equipment and reporting any issues to supervisor.
Ordering additional stock as and when requested.
Miscellaneous
Obtaining items from Pharmacy/Stores.
Ensuring the ward office is kept generally tidy.
Person Specification
Qualifications
Essential
- Literacy and Numeracy Skills
- 4 GCSEs or equivalent
Desirable
- IT Skills
- Customer Care Course
- Basic Food Hygiene
Experience
Essential
- Experience in dealing with the general public
Desirable
- Clerical Experience
- Previous experience of stock ordering
- An understanding of the NHS
Skills
Essential
- Awareness of patient confidentiality
- Able to manager time effectively
- Good communication and written skills
- Awareness of housekeeping in a health care setting
- Good organisational skills
Personal Qualities
Essential
- Able to work as an effective team member
- Able to express self clearly and confidently - verbal and written
- Able to adapt to changing circumstances
- Able to achieve personal objectives
- Ability to work independently and prioritise workload
Other
Essential
- Good attendance record
- Able to change duties at short notice
Desirable
- Flexible - can work shifts and weekends
- Aware of current NHS issues and priorities
Person Specification
Qualifications
Essential
- Literacy and Numeracy Skills
- 4 GCSEs or equivalent
Desirable
- IT Skills
- Customer Care Course
- Basic Food Hygiene
Experience
Essential
- Experience in dealing with the general public
Desirable
- Clerical Experience
- Previous experience of stock ordering
- An understanding of the NHS
Skills
Essential
- Awareness of patient confidentiality
- Able to manager time effectively
- Good communication and written skills
- Awareness of housekeeping in a health care setting
- Good organisational skills
Personal Qualities
Essential
- Able to work as an effective team member
- Able to express self clearly and confidently - verbal and written
- Able to adapt to changing circumstances
- Able to achieve personal objectives
- Ability to work independently and prioritise workload
Other
Essential
- Good attendance record
- Able to change duties at short notice
Desirable
- Flexible - can work shifts and weekends
- Aware of current NHS issues and priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
