Administrative Assistant

Job description

Job responsibilities

Clinical

To gain informed consent for treatment in accordance with Trust policy. This will frequently be to patients/carers and relatives who may have diverse or complex emotional, physical and psychological conditions e.g. deafness, dysphasia, depression, chronic pain, etc. and will require use of verbal and non-verbal communication tools.

To develop and deliver therapy treatment programmes using guidelines set by qualified therapists. E.g. patient education, exercise programmes, or classes.

Evaluate patient progress, reassess and alter treatment programmes if necessary following discussion with qualified therapists.

Maintain accurate documentation both written and electronic in accordance with professional, legal and Trust guidelines.

To hold responsibility for own caseload within a defined area of the service and work without direct supervision.

To maintain a clean, tidy and safe environment and equipment both in Trusts premises or clients home, having due respect for Health and Safety.

To use and apply clinical knowledge and experience to assess and manage clinical risk within the limits of own scope of practice.

To work within infection control guidelines to ensure that therapy/treatment/care does not constitute a risk of infection either to the healthcare professional to the client or to any persons visiting/working in Trust premises

Support other therapy assistants as required.

To collect clinical data relevant to the service, as required.

To achieve and maintain necessary competencies require to fulfil the role

Communication

To communicate effectively with patients, carers and relatives on an individual or group basis to maximise rehabilitation potential through verbal and non-verbal methods. This may require explanation, instruction, persuasion, motivation, negotiation and reassurance.

To be committed to a team approach in order to provide continuity and efficiency of service provision.

To liaise with multidisciplinary team/colleagues/medical nursing staff as required.

Take formal handover from wards in the absence of the therapists.

Other

To order general stores articles and equipment required by the department and maintain adequate stocks of such equipment, liaising with manager for authorisation.

To carry out administrative duties as required, working collaboratively with clerical staff i.e. data input, typing, filing, provide reception cover etc.

To attend any meetings as designated by senior therapists.

To identify opportunities to improve the inpatient rehab service in order to provide the best patient care within the available resources.

To contribute to the out of hours service.

Person Specification

Qualifications

Essential

• NVQ Level 3 (or equivalent) or willingness to work towards
• GCSE (or equivalent) pass in English and Maths

Desirable

• Evidence of CPD maintained in a portfolio - including certificates from relevant courses or training

Experience

Essential

• Previous experience of working in a healthcare setting AND/OR working with people with a variety of physical conditions AND/OR working as a therapy assistant
• Experience of working as part of a team

Desirable

• Previous experience of working in NHS hospital or community setting

Skills

Essential

• Competent IT skills (Word, Email)
• Able to present information, written and orally in an accurate clear and logical manner
• Ability to organise prioritise and delegate
• Ability to comprehend and work within the trust's policies of data protection, equal opportunities and health and safety and meet the differing needs of the patients
• Ability to keep accurate and legible patient notes
• Ability to cope working in a stressful environment and with emotional or aggressive patients and carers
• Ability to problem solve
• Excellent command of the English language
• Good written, verbal and non-verbal communication skills.

Personal Qualities

Essential

• Able to work as a team member
• Flexible
• Empathetic
• Reliable

Other

Essential

• Passes Occupational Health clearance and police checks.
• Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Leamington Spa Rehabilitation Hospital

Heathcote Lane

Warwick

CV34 6SR

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)