Rehab Clinical Support Worker - Campion

Job description

Job responsibilities

Professional Values

To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire University NHS Foundation Trust.

Uphold the Trust values and standards at all times.

Ensure records and documentation are maintained, kept confidential and meets Trust standards in line with the Data Protection Act.

Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment.

To report any accidents or incidents as described by the Trusts policy and procedures ensuring an open and transparent culture.

To take reasonable care of the health and safety of themselves and of other persons.

To adhere to the Trusts dress code policy, maintaining a smart appearance at all times.

To assist other wards, departments and teams within the Trust as and when required by service needs.

To adhere to the Trusts IT policies regarding e-mail and internet usage.

To ensure children and adults are protected from abuse and avoidable harm and report any safeguarding concerns in accordance with Trust policies and procedures.

Clinical Practice

To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.

To assist in the supervision of other healthcare and support staff as directed.

To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.

Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional.

To report all care that has been given to patients within the team to a registered professional.

To accurately document all care delivered to patients, maintaining confidentiality at all times.

To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.

To support relatives demonstrating compassion and empathy under the guidance of a registered professional.

To assist with the discharge process for patients as directed by the registered professional.

To gain informed consent for treatment in accordance with Trust policy. This will frequently be to patients/carers and relatives who may have diverse or complex emotional, physical and psychological conditions e.g. deafness, dysphasia, depression, chronic pain, etc. and will require use of verbal and non-verbal communication tools.

To champion standards of rehabilitation, working towards patient-centred goals to promote improved functional ability and independence.

To deliver Physiotherapy treatment programmes using guidelines set by qualified Physiotherapists. E.g. patient education, exercise programmes or classes.

To deliver treatment programmes using guidelines set by qualified Occupational Therapists to support patients E.g. Washing & dressing, transfer assessments, use of ADL equipment.

Evaluate patient progress, reassess and if necessary following discussion with qualified Therapists alter treatment programmes within scope of practice.

To ensure own competency prior to using any medical device e.g. equipment, hoists and mobility aids.

Maintain accurate documentation both written and electronic in accordance with legal and Trust guidelines.

To hold responsibility to all patients and work without direct supervision.

To maintain a clean, tidy and safe environment and equipment Trusts premises, having due respect for Health and Safety.

To use and apply clinical knowledge and experience to assess and manage clinical risk within the limits of own scope of practice.

To work within infection control guidelines to ensure that therapy/treatment/care does not constitute a risk of infection either to the healthcare professional to the client or to any persons visiting/working in Trust premises.

To support clinically other members of the team accordingly.

To collect clinical data relevant to the service, as required.

To achieve and maintain necessary competencies require to fulfil the role.

Communication

Welcome patients, relatives and visitors to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication and the means to overcome them.

To communicate effectively with patients, carers and relatives on an individual or group basis to maximise rehabilitation potential through verbal and non-verbal methods. This may require explanation, instruction, persuasion, motivation, negotiation and reassurance.

Always introduce yourself in line with the Trusts privacy and dignity promises and the principles of good customer service.

To answer the telephone when necessary in a polite, courteous manner and pass on enquiries to the registered professional.

Communicate effectively within the multi-disciplinary team and other departments to ensure that patient care is well planned and coordinated.

To be committed to a team approach in order to provide continuity and efficiency of service provision.

To liaise with multidisciplinary team/colleagues/medical nursing staff as required.

Attend formal handovers and receive frequent updates on patient programme plans.

Report incidents, accidents and complaints as per Trust Policy and to the senior professional on duty, ensuring an open and transparent culture.

Use the Trust information support system and other computer systems.

Education, Training and Personal Development

To ensure attendance at mandatory training sessions, i.e. infection control, resuscitation and manual handling training.

To complete the Trusts Clinical Support Worker/Healthcare Assistant Induction programme.

To participate in appraisals and personal reviews and work to achieve agreed set objectives.

To undertake training as necessary for the development of the post and the relevance of the department including IT and clinical skills.

To continue personal development in relation to identified objectives.

Maintain up to date knowledge of changes in policies and procedures relevant to the post.

Other

To identify opportunities to improve standards in order to provide the best patient care within the available resources.

Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy.

Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.

To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning.

Ensure all waste and soiled linen is disposed of in line with Trust policy.

Participate in audit under the direction of the registered professional.

Person Specification

Qualifications

Essential

• Education to GCSE level A-C English and Maths or equivalent
• Evidence of CPD maintained in a portfolio - including certificates from relevant courses or training
• Willingness to work towards the Care Certificate
• Minimal NVQ/Diploma Level 2
• NVQ/Diploma level 3 or equivalent experience to this level

Experience

Essential

• Experience in delivering care in a rehabilitation/hospital environment
• Experience of working as part of a team

Skills

Essential

• Diverse understanding of a range of patient co-morbidities and medical conditions
• Able to clearly define patient needs - mobility requirements, mobility transfer methods
• Good understanding of patient goal setting and discharge planning
• Able to adapt to patients complex needs for progressive rehabilitation - Dementia and Delirium care
• Ability to comprehend and work within the trust's policies of data protection, equal opportunities and health and safety and meet the differing needs of the patients
• Ability to organise and prioritise workload
• Ability to keep accurate and legible patient notes
• Competent IT skills (Word, Email)
• Able to present information, written and orally in an accurate clear and logical manner
• Ability to organise prioritise and delegate

Desirable

• Experience of supervising other staff

Personal Qualities

Essential

• Displays trust values at all times
• Reliable
• Flexible

Other

Essential

• Passes pre-employment checks
• Able to carry out moderate physical effort throughout the working day
• Able to work flexibly over a 24 hours period

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Campion Ward

Heathcote Lane, Heathcote

Leamington Spa

CV34 6SR

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)