Job summary
The Organisational Development team are looking for someone who is enthusiastic and self-motivated, has a positive attitude with great communication and organisational skills and enjoys being busy and multi-tasking. Is this you?
We are a small team with large ambition, who 'support people to grow' personally, professionally, individually and as part of a team. Our aim is to enable our people across partnering NHS Trusts covering North & South Warwickshire to support and deliver outstanding patient care.
This position is critical to supporting the delivery of a first-class service to our people through the planning, administration, advertising and delivery of our Organisational Development activity therefore you will need a strong work ethic, be pro-active, have a keen eye for detail and be able to work both independently and as part of a team.
This is a part-time permanent position, working 27.5 hours per week. The role will require agile working; a combination of working at home and on-site when required and will cover a wide range of responsibilities. The post holder will be employed by South Warwickshire University NHS Foundation Trust but will also work across our partner organisation, George Eliot Hospital Trust.
Main duties of the job
The post will act as a pivotal contact point in the support and delivery of organisational development initiatives within the Trust and Foundation Group.
Help support the operational delivery of the Trust leadership, retention and appropriate elements of the organisational development strategy.
To support the Trust Learning Board Leadership Sub Group, and the Organisational Development Team in the operational delivery of Trust internal and external training programmes and interventions.
Liaise with external agencies including The NHS Leadership Academy, Health Education England/West Midlands and the Central England Training Academy (CETA) in the marketing and promotion of Leadership programmes and organisational development initiatives run by the Trust.
Provide administrative support to the local Mary Seacole Faculty and applicants on the programme.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job description
Job responsibilities
To provide a comprehensive administration support service to the Foundation Group Organisational Development team (GEH, SWFT and Wye Valley) including:
Responsible for the production of information to ensure the smooth day to day operation of administration processes including maintaining accurate and up-to-date electronic and web-based information about OD activity available to staff across the Foundation Group.
Be a point of contact for the Foundation Group Organisational Development team providing information, managing queries and signposting as appropriate for all three Trusts using each trusts specific systems and processes.
The post holder will be required to use virtual platforms to set up and administer OD programmes and interventions.
The post holder will be required to use a range of applications to produce and maintain information, including Microsoft Office applications, and ESR.
Ensure accuracy and quality of information is maintained within electronic systems.
Explore and report system and/or data anomalies and/or inaccuracies and take corrective action.
Undertake analysis of reported information.
Produce marketing materials for the Foundation Group OD Team.
Collate evaluations produce reports as required.
Independently respond to correspondence/enquiries.
Support OD Facilitators with project/ programme/ cohort panning, organisation and administration.
Plan and organise work as required, creating methods for monitoring progress via databases/ trackers using Microsoft Office packages.
Ordering and maintaining office supplies.
Order refreshments for events.
Offers ad-hoc training on Microsoft packages where necessary e.g Word, Excel.
Ability to use own initiative and work unsupervised.
Regular concentration required at times when extracting reports.
Relationships
Foundation Group OD Team, Head of Organisational Development, Workforce Information, HR, Communications and Learning and Development.
Job description
Job responsibilities
To provide a comprehensive administration support service to the Foundation Group Organisational Development team (GEH, SWFT and Wye Valley) including:
Responsible for the production of information to ensure the smooth day to day operation of administration processes including maintaining accurate and up-to-date electronic and web-based information about OD activity available to staff across the Foundation Group.
Be a point of contact for the Foundation Group Organisational Development team providing information, managing queries and signposting as appropriate for all three Trusts using each trusts specific systems and processes.
The post holder will be required to use virtual platforms to set up and administer OD programmes and interventions.
The post holder will be required to use a range of applications to produce and maintain information, including Microsoft Office applications, and ESR.
Ensure accuracy and quality of information is maintained within electronic systems.
Explore and report system and/or data anomalies and/or inaccuracies and take corrective action.
Undertake analysis of reported information.
Produce marketing materials for the Foundation Group OD Team.
Collate evaluations produce reports as required.
Independently respond to correspondence/enquiries.
Support OD Facilitators with project/ programme/ cohort panning, organisation and administration.
Plan and organise work as required, creating methods for monitoring progress via databases/ trackers using Microsoft Office packages.
Ordering and maintaining office supplies.
Order refreshments for events.
Offers ad-hoc training on Microsoft packages where necessary e.g Word, Excel.
Ability to use own initiative and work unsupervised.
Regular concentration required at times when extracting reports.
Relationships
Foundation Group OD Team, Head of Organisational Development, Workforce Information, HR, Communications and Learning and Development.
Person Specification
Qualifications
Essential
- Educated to NVQ Level 3
- Good standard of literacy and numeracy
- Recognised Training or qualification in OD principles
Experience
Essential
- Experience of working as part of a busy OD team
- Knowledge of the principles of OD including Theory and practice
- Experience of maintaining manual and computerised databases or spreadsheets
Skills
Essential
- Good level of written and spoken English, with demonstrable comprehension skills
- Good basic arithmetic skills
- Good interpersonal & communication skills, demonstrating tact and persuasive skills face to face, on the telephone and on-line
- General administrative knowledge & skills including diary management, course/programme administration
- Good organisational skills, working to an agreed standard / deadlines
- Ability to prioritise workload
- High level of competence in the use of Microsoft Word, Excel and Microsoft Teams
- Ability to produce PowerPoint presentations
- Ability to develop and produce marketing materials
- Competent in the use of Outlook
- Ability to manage complex situations ensuring a professional gatekeeping service to the OD team and Foundation Group wide queries in a varied and busy environment
- Ability to concentrate on complex administration duties which are both predictable and unpredictable dealing with interruptions from any of the three Trusts and external stakeholders prioritising using own judgment where necessary
- Able to work independently exercising own judgment to manage queries without direct line management
- Able to undertake OD surveys and audits to support OD evaluations and commissioning requirements
- Have responsibility for Data entry and storage of data
- Take and transcribe formal minutes and for maintaining several information systems including OD databases, ESR and OLM
- Able to make Judgements involving facts or situations, some of which may require analysis when dealing with queries and able to analyse information to resolve problems for internal and external stakeholders
Desirable
- Ability to use ESR, inputting and extracting data & producing BI reports
Personal Qualities
Essential
- Positive, good humour and flexible approach to team working
- A well organised and systematic approach to work
- Able to work accurately and pay attention to detail
- Commitment to self-development
- The post holder will be required to have access to transport and willing to travel across the three Trusts as required
Person Specification
Qualifications
Essential
- Educated to NVQ Level 3
- Good standard of literacy and numeracy
- Recognised Training or qualification in OD principles
Experience
Essential
- Experience of working as part of a busy OD team
- Knowledge of the principles of OD including Theory and practice
- Experience of maintaining manual and computerised databases or spreadsheets
Skills
Essential
- Good level of written and spoken English, with demonstrable comprehension skills
- Good basic arithmetic skills
- Good interpersonal & communication skills, demonstrating tact and persuasive skills face to face, on the telephone and on-line
- General administrative knowledge & skills including diary management, course/programme administration
- Good organisational skills, working to an agreed standard / deadlines
- Ability to prioritise workload
- High level of competence in the use of Microsoft Word, Excel and Microsoft Teams
- Ability to produce PowerPoint presentations
- Ability to develop and produce marketing materials
- Competent in the use of Outlook
- Ability to manage complex situations ensuring a professional gatekeeping service to the OD team and Foundation Group wide queries in a varied and busy environment
- Ability to concentrate on complex administration duties which are both predictable and unpredictable dealing with interruptions from any of the three Trusts and external stakeholders prioritising using own judgment where necessary
- Able to work independently exercising own judgment to manage queries without direct line management
- Able to undertake OD surveys and audits to support OD evaluations and commissioning requirements
- Have responsibility for Data entry and storage of data
- Take and transcribe formal minutes and for maintaining several information systems including OD databases, ESR and OLM
- Able to make Judgements involving facts or situations, some of which may require analysis when dealing with queries and able to analyse information to resolve problems for internal and external stakeholders
Desirable
- Ability to use ESR, inputting and extracting data & producing BI reports
Personal Qualities
Essential
- Positive, good humour and flexible approach to team working
- A well organised and systematic approach to work
- Able to work accurately and pay attention to detail
- Commitment to self-development
- The post holder will be required to have access to transport and willing to travel across the three Trusts as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
South Warwickshire University NHS Foundation Trust
Lakin Road
Warwick
CV34 5BW
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
