Compliance Auditor

Job responsibilities

Key Result Areas:

Working to an agreed audit programme implement audit through involvement in design, analysis, data collection, report preparation

Collect audit evidence relating to the completion of documentation in all ward/clinical departments, producing an audit report for managers

Communicate data analysis and interpretation, orally and in writing, to ward/departmental managers

Produce evidence of compliance with Trust standards, policies and procedures

Work with the nominated audit leads to develop audit criteria, undertake audits to monitor compliance with the policies and procedures and develop action plans to improve compliance

Work with the leads to develop audit criteria, undertake audits to monitor compliance with the Standard and develop action plans to improve compliance

Working with leads to support the collection of non-clinical evidence for the CQUIN elements of the CCG contract

Under the guidance of the Quality Support Manager monitor Trust-wide and local action plans, liaising with the owners to ensure that time scales are adhered to

Under the guidance of the Quality Support Manager monitor action plans, highlighting when actions are not being met by the action date and ensure that they are reported to the appropriate group/committee in the time frames agreed

Ensure that when compliance is dependent on multi-agency input that all parties are involved and deliver their part within the specified timeframe e.g. Hygiene Code

Under the direction of the Assurance Manager work with the leads of individual elements of multi-agency action plan to ensure that all elements are delivered within the specified timeframe

Support the Quality Assurance Manager to develop the Trusts Annual Quality Report

Prepare monitoring reports for committees and groups under the direction of the Quality Support Manager

To support the Quality Support Manager in the administration of the Departments local data repository and ensure the use common and effective inputting processes

To use Hospital record systems to retrieve and update patient information for audit

To be point of contact and filter queries, on behalf of the Quality Support Manager

To communicate with a wide range of personnel internal and external to the Trust

Clerical and Administrative

Responsible for organising and planning own workload to meet service priorities; re-adjusting plans as situations change/arise

Maintain a record of audits undertaken

Maintain a record of trust-wide and local action plans resulting from audits and monitoring of compliance

Assist with the development of governance documentation, producing it accurately and professionally in line with corporate style as required

Checking and editing documents as required ensuring accuracy

To service meetings on behalf of the Quality Assurance Manager: co-ordinate dates; book venues; prepare and distribute agenda and take minutes when required

Qualifications

Essential

• Good standard of general education (4 GCSEs or equivalent), including Maths and English language
• Diploma in administrative practice or business management or equivalent knowledge
• ECDL or equivalent IT qualification or experience

Experience

Essential

• Previous experience of working in administration at a senior level
• Previous experience of working with complex data and producing reports
• Audit tool design and development
• Experience of working as part of Team

Desirable

• Previous experience of working in the NHS
• Knowledge of NHS Governance and Quality framework

Skills

Essential

• Excellent IT skills and experience in the use of Microsoft Office Suite, especially Excel
• Excellent written and verbal communication skills
• Excellent customer service skills
• Ability to comprehend and work within the Trust Policies of Data Protection, Equal Opportunities and Health and Safety
• Ability to work under pressure and prioritise own workload
• Able to cope working in a stressful environment and with emotional or aggressive patients and carers
• Excellent command of the English language
• Good written, verbal and non-verbal communication skills

Desirable

• Accurate and advanced keyboard skills
• Effective decision-making skills

Personal Qualities

Essential

• Tactful and diplomatic
• Organised, professional and punctual
• Adaptable, flexible and reliable
• Ability to work and communicate with people at all levels
• Able to work as a Team member
• Ability to deal with unpredictable workload and deadlines with frequent interruptions
• High degree of discretion and initiative

Other Job requirements

Essential

• Good personal presentation

Desirable

• Car driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).