Job responsibilities
The post holder will display a high profile, accessible and be responsive as a clinical leader with managerial and clinical responsibility for nursing and health care within the ophthalmology speciality throughout South Warwickshire Foundation Trust (SWFT). Consistent and effective display of excellent leadership skills, ensuring that the service delivers high quality patient experience, care and outcomes. The post holder will be able to make informed decisions within the speciality and scope of professional practice, involving the patients and public to ensure agreed standards, targets and objectives are achieved. To work in collaboration with the General Manager/Operational Managers, Consultants, AHPs and Nursing team to ensure that all aspects of the ophthalmology service, the national and local operational and quality targets are met and ensure best practice is achieved, eg waiting times
The post holder will have full clinical responsibility for the overall nursing team within ophthalmology with direct line management of the unit manager and nurse practitioners. The individual will provide clinical and professional leadership for nurses, Health Care Support workers, Bands 1-4, This will involve ensuring safe nurse staffing by appropriate deployment, delegation, co-ordination and supervision of grades of staff in his/her charge. This responsibility includes ensuring all staff work within the competencies appropriate to their professional qualifications and grading. The post holder will provide an environment conducive to the needs of all permanent nursing and care members of staff, meeting their learning and developmental requirements.
The post holder will also hold overall responsibility for managing the electronic staff rota in order to maximise staffing efficiency and minimise the requirement for bank and agency staff, however the unit manager will be managing the rota on a day to day basis.
Duties
Clinical/Managerial
Clinical line management to include the unit manager and nurse practitioners and to liaise with patient liaison services, divisional managers, other lead nurses and matrons, to ensure a high standard of service delivery
Maintain effective relationships with the multi-disciplinary teams (MDTs) to ensure continuity of patient care.
Ensures that the duty rota reflects the workload in the department, allocating leave appropriately to ensure service delivery is not compromised
Responsible for the 24/7 co-ordination of clinical nursing resource with day-to-day management of all areas ensuring safe staffing is achieved across the department both at Warwick and Stratford.
Ensure that resources are used in an appropriate and cost effective manner, and ensuring that all appropriate stock.
Organise repair/maintenance of equipment, ensure that stock levels of consumables are adequate and cost effective
Supervise the work of the clinical teams addressing any issues with practice in a timely manner, and keeping the General Manager informed
Communicate effectively to patients and staff providing and receiving highly complex, sensitive or contentious information. Persuasive, motivational, training, negotiation, empathic and re-assurance skills are used and required.
Hold and manage the areas nursing pay and non-pay budget/s and is the authorised signatory for the allocated areas
Contribute to the divisional financial balance, cost improvement and income generation plans
Work collaboratively with the GM, Matron and ACNO for the division to escalate issues and concerns, celebrate achievements and opportunities for staff and service development within nursing, patient safety, and patient experience
Analyse data and provide reports as required in response to Ophthalmology performance eg: roster exceptions, finance, etc
To ensure that national and local audits are completed in a timely manner
Quality/Governance
To participate in the delivery of the clinical governance and risk management agenda of the ophthalmology service and Trust
Adheres to the Trusts procedures for managing incidents; developing, and where appropriate liaising with AHPs and medical staff in order to devise, action plans to address any risk issues and communicating any changes in practice to all staff Investigates and prepares statements as requested to assist in investigations
To develop and maintain effective communication systems with all personnel internal and external to the Trust
To participate in multi-disciplinary clinical audit to ensure standards are continually reviewed and developed.
Work in partnership with the General Manager and other AHP Clinical leads to develop, take forward and evaluate direction, policies and strategies
Responsible for development, implementation and evaluation of projects to improve patient care and service development
Promoting best practice in health, safety and security
To accept responsibility and act as a role model in compliance with trust infection control policies, ensuring training and awareness for self and the team to maintain good practice
Maintain a safe environment and culture that improves health, safety, quality and security as well as promoting equality and valuing diversity
Ensuring that all staff consciously review mistakes, complaints and incidents/near misses as well as successes to improve performance and the level of patient care.
To provide support to patients, relatives and staff when exposed to highly unpleasant working conditions and to work towards keeping theses exposures to a minimum
Personal and Professional Development
To maintain Clinical Skills, assess patients, plan and implement care, carry out nursing procedures using highly developed skills, both mental and physical and maintain records to a high standard
Participate in Appraisal and Personal Development Planning (PDP) that meets personal and service objectives ensuring all staff have annual appraisal and PDPs which reflect personal and professional development as well as divisional and trust objectives
To assume responsibility for personal and professional development of self, enhancing individual performance to deliver organisational objectives
To participate in team, professional and personal development activities and promote commitment to continuous development and improvement
To accept responsibility for own NMC registration and practice in accordance with the NMC code and revalidation requirements
To practice in accordance with all health and safety legislation ensuring attendance at annual statutory training
To be accountable for own actions and those of others while having the freedom to use own initiative in managing the ward under no direct supervision
To maintain personal health in order to manage the physical and mental effort required at work. There is a prolonged requirement for concentration when the work pattern is unpredictable and managerial decisions need to be made
Lead the areas providing a culture of professional development ensuring an effective, efficient high quality service is delivered by competent, motivated practitioners
