Job summary
Band 4 - Health & Wellbeing Hub Coordinator - 30 hours per week - 12 months fixed term
Are you ready for an exciting challenge? The new Lillington Healthcare Centre has created an opportunity to develop a Health and Wellbeing Hub in the heart of the community.
The post holder will support the Trust's 'Big Move' on prevention, tackle health inequalities and support people to live healthy, happy lives. The Health and Wellbeing Hub will offer and link to a range of preventive services that take health and wellbeing services out to the public and support people to remain well in their communities.
The Hub will encourage community engagement and participation and provide a space within the community to provide information, signposting, meeting spaces and services to empower individual volunteers and community groups to deliver local support.
The Health & Wellbeing Hub Coordinator will play a vital role in the development of the Health and Wellbeing Hub, creating partnerships with the local authority, community organisations, charities, healthcare professionals and volunteers to provide a range of activities and services that support the health and wellbeing of the local community.
The post holder will mobilise volunteers within the local community, developing volunteering roles within the Hub and the local community to support people at all stages of their healthcare journey and respond to local needs.
Have any questions about the role? Please contact francine.docherty@swft.nhs.uk
Main duties of the job
The Volunteering and Health & Wellbeing Information Centre Coordinator will play a vital role in the effective and efficient running of the Health and Wellbeing Information Centre (HWIC) and Volunteer Service at Lillington Health Hub.
The post holder will supervise and coordinate the day to day running of the Health and Wellbeing Information Centre, assisting and deputising for the HWIC Manager. The role includes supporting the development of volunteering roles and activity within the community and HWIC, interacting with departments and external organisations to ensure all opportunities are maximised.
The post holder will supervise and coordinate volunteer activity and engage with new and existing volunteers on a daily basis. The post holder will also provide effective recruitment, training, support and recognition of volunteers at Lillington Health Hub.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job description
Job responsibilities
- To support the development and agreed priorities of the Health & Wellbeing Hub.
- To ensure accessible and comprehensive Health & Wellbeing Information and resources are available in a range of formats.
- Coordinate the delivery of prevention advice and signposting, tailored to support community needs and increase the take-up of community and voluntary sector services.
- Assist with the development and oversee the implementation of new volunteering opportunities which attract a diverse range of people and are reflective of the individual needs of the local community.
- Create links with clinical teams across the Trust to provide Health Awareness sessions and screening clinics to support people to prevent or manage health conditions, prevent deterioration as well as provide key health messages.
- Work with a range of partners to understand the needs of the local community and through partnership work oversee the delivery of a tailored offering of Living Well Services to promote positive health and wellbeing.
- Engage with local communities to help address barriers to accessibility and health inequalities, developing partnerships with voluntary sector groups that can share targeted health information messages.
- Facilitate regular pop up events linked to local Trust priorities and national events and initiatives.
- Create a timetable of activity/ whats on at the hub and actively promote this within the community.
- Support the development of an outreach strategy to increase participation and engagement in hub activities.
- Coordinate the development of marketing materials, campaigns and social media to showcase the activity within the Hub, providing clear information to all stakeholders.
Job description
Job responsibilities
- To support the development and agreed priorities of the Health & Wellbeing Hub.
- To ensure accessible and comprehensive Health & Wellbeing Information and resources are available in a range of formats.
- Coordinate the delivery of prevention advice and signposting, tailored to support community needs and increase the take-up of community and voluntary sector services.
- Assist with the development and oversee the implementation of new volunteering opportunities which attract a diverse range of people and are reflective of the individual needs of the local community.
- Create links with clinical teams across the Trust to provide Health Awareness sessions and screening clinics to support people to prevent or manage health conditions, prevent deterioration as well as provide key health messages.
- Work with a range of partners to understand the needs of the local community and through partnership work oversee the delivery of a tailored offering of Living Well Services to promote positive health and wellbeing.
- Engage with local communities to help address barriers to accessibility and health inequalities, developing partnerships with voluntary sector groups that can share targeted health information messages.
- Facilitate regular pop up events linked to local Trust priorities and national events and initiatives.
- Create a timetable of activity/ whats on at the hub and actively promote this within the community.
- Support the development of an outreach strategy to increase participation and engagement in hub activities.
- Coordinate the development of marketing materials, campaigns and social media to showcase the activity within the Hub, providing clear information to all stakeholders.
Person Specification
Qualifications
Essential
- Level 3 qualification or equivalent experience gained through working in an NHS establishment/ environment
- Food Hygiene level 2.
Desirable
- Supervisory/Leadership qualification
- Health and Safety
Experience
Essential
- Experience of working within the NHS or social care environment
- Knowledge of the workings of a Health and Wellbeing Centre
- Experience of supporting and supervising volunteers
- Ability to develop working relationships with voluntary organisations and community groups
Desirable
- Knowledge of Health and Safety procedures
- Substantial communications and customer relations experience
- Experience of maintaining accurate records and general administration
Skills
Essential
- Evidence of excellent interpersonal skills, to communicate effectively with staff, volunteers, patients, and all visitors to the HWIC
- Ability to demonstrate initiative and use of innovative and lateral thinking in problem solving
- Knowledge of a range of work procedures and practices, including of all the relevant administrative procedures relating to the recruitment of volunteers
- Good verbal communication skills
- Good organisational skills
- Ability to plan workload and work under pressure
- Good working knowledge of confidentiality
- Excellent IT skills covering Word, Excel and PowerPoint
Desirable
- Good analytical skills
- An understanding of catering systems - food waste, stock rotation and menu planning
- Awareness of COSSH
- Knowledge of departmental/staffing structures within NHS
Personal Qualities
Essential
- Professional and enthusiastic manner
- Natural passion for people
- Flexible in working in a diverse community, accommodating of the challenging, demanding and busy environment
- Adhere to confidentiality, good listener and discreet, with all visitors and users of the HWIC
- Adaptability, flexibility and ability to multi-task
- Able to work under pressure and meet deadlines
- Ability to manage own workload and time
- Self-motivated
- Be able to prioritise own workload and use own initiative
- Articulate and polite
- Responsible and reliable
- Co-operative and flexible
- Able to rationalise and deal with moderate issues/problems
Other
Essential
- Display a flexible approach to work and the ability to cope with changes in environment and new technology
- Able to work under pressure and to deadlines
- Keen to develop personal skills
- Willingness to work additional hours if required
- Independent means of transport
Person Specification
Qualifications
Essential
- Level 3 qualification or equivalent experience gained through working in an NHS establishment/ environment
- Food Hygiene level 2.
Desirable
- Supervisory/Leadership qualification
- Health and Safety
Experience
Essential
- Experience of working within the NHS or social care environment
- Knowledge of the workings of a Health and Wellbeing Centre
- Experience of supporting and supervising volunteers
- Ability to develop working relationships with voluntary organisations and community groups
Desirable
- Knowledge of Health and Safety procedures
- Substantial communications and customer relations experience
- Experience of maintaining accurate records and general administration
Skills
Essential
- Evidence of excellent interpersonal skills, to communicate effectively with staff, volunteers, patients, and all visitors to the HWIC
- Ability to demonstrate initiative and use of innovative and lateral thinking in problem solving
- Knowledge of a range of work procedures and practices, including of all the relevant administrative procedures relating to the recruitment of volunteers
- Good verbal communication skills
- Good organisational skills
- Ability to plan workload and work under pressure
- Good working knowledge of confidentiality
- Excellent IT skills covering Word, Excel and PowerPoint
Desirable
- Good analytical skills
- An understanding of catering systems - food waste, stock rotation and menu planning
- Awareness of COSSH
- Knowledge of departmental/staffing structures within NHS
Personal Qualities
Essential
- Professional and enthusiastic manner
- Natural passion for people
- Flexible in working in a diverse community, accommodating of the challenging, demanding and busy environment
- Adhere to confidentiality, good listener and discreet, with all visitors and users of the HWIC
- Adaptability, flexibility and ability to multi-task
- Able to work under pressure and meet deadlines
- Ability to manage own workload and time
- Self-motivated
- Be able to prioritise own workload and use own initiative
- Articulate and polite
- Responsible and reliable
- Co-operative and flexible
- Able to rationalise and deal with moderate issues/problems
Other
Essential
- Display a flexible approach to work and the ability to cope with changes in environment and new technology
- Able to work under pressure and to deadlines
- Keen to develop personal skills
- Willingness to work additional hours if required
- Independent means of transport
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
