Job summary
An exciting opportunity has arisen for an enthusiastic and motivated data and information officer to work across the two teams providing Community Stroke Rehabilitation and Therapy Support for Coventry and Warwickshire. These Integrated Community Stroke Services provides therapy support to people who have recently left hospital, following a diagnosis of stroke.
The successful candidate will be responsible for the submission of data onto the Sentinel Stroke National Audit programme (SSNAP) database and will identify areas of process improvement and implement solutions. The role has a project focus and you will be expected to complete a process mapping exercise to capture existing data collection and entry activities across the 2 services and embed an efficient and sustainable data collection system relative to each service. On completion of the 12-month contract new and improved data collection and submission systems will be embedded.
The role will have project support through a network of practice meetings and the candidate will be supported by the team leads of each service.
Previous Applicants Need Not Apply
Main duties of the job
To collect, retrieve and enter patient data from a variety of sources in order to facilitate Clinical Audit and data collect within Stroke Services.
The successful candidate will work as part of a busy team and will be required to communicate well with peers and colleagues.
They will be required to have an advanced knowledge of excel and other computer systems, with an interest in data and how data can be used to develop a service.
The role will include working with patient notes, so an understanding of medical terminology would be beneficial, with the ability and willingness to learn the specialist's terminology.
The successful candidate should be an enthusiastic and ambitious person as there is scope in the role for development.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job description
Job responsibilities
To collect and input data for patients who are to be included in the post-acute organisational audit (PAOA) SSNAP (Sentinel Stroke National Audit Programme).
To collect and input patient data relating to community activity onto a variety of databases within the Stroke Service in Warwickshire and Coventry including the services own Stroke database.
To collect and input data relating to the stroke pathway.
To complete upload of patient data from Capture Stroke to SSNAP on a weekly basis ensuring any data errors flagged up as part of this process are resolved.
To identify missing data and use a variety of sources, including EMIS to complete records.
Work closely with clinical and admin staff within the Warwickshire and Coventry stroke service to reduce the occurrence of missing data and improve data quality.
To ensure data is uploaded in a complete, timely and accurate manner.
Liaise professionally with all departments regarding admissions and discharges to ensure all data is correct.
To escalate coding discrepancies within the clinical teams.
To report on and present data to a variety of staff (e.g., TIA, Stroke discharges).
To attend the SSNAP Performance meetings.
To develop and maintain effective working relationships with colleagues both internally and externally as required.
To work closely with the Community Stroke Team Manager to ensure outstanding work and priorities are met.
To ensure compliance with all Trust policies and procedures.
Embed changes and improvements to data collection and reporting systems in collaboration with clinical teams.
To attend all required mandatory training sessions.
The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other Health Service business. The unauthorised use of disclosure of patient or other personal information is regarded as gross misconduct and will be subject to the Trusts Disciplinary Procedure and, in the case of computerised information, could result in a prosecution for an offence or action for civil damages under the Data Protection Act.
Job description
Job responsibilities
To collect and input data for patients who are to be included in the post-acute organisational audit (PAOA) SSNAP (Sentinel Stroke National Audit Programme).
To collect and input patient data relating to community activity onto a variety of databases within the Stroke Service in Warwickshire and Coventry including the services own Stroke database.
To collect and input data relating to the stroke pathway.
To complete upload of patient data from Capture Stroke to SSNAP on a weekly basis ensuring any data errors flagged up as part of this process are resolved.
To identify missing data and use a variety of sources, including EMIS to complete records.
Work closely with clinical and admin staff within the Warwickshire and Coventry stroke service to reduce the occurrence of missing data and improve data quality.
To ensure data is uploaded in a complete, timely and accurate manner.
Liaise professionally with all departments regarding admissions and discharges to ensure all data is correct.
To escalate coding discrepancies within the clinical teams.
To report on and present data to a variety of staff (e.g., TIA, Stroke discharges).
To attend the SSNAP Performance meetings.
To develop and maintain effective working relationships with colleagues both internally and externally as required.
To work closely with the Community Stroke Team Manager to ensure outstanding work and priorities are met.
To ensure compliance with all Trust policies and procedures.
Embed changes and improvements to data collection and reporting systems in collaboration with clinical teams.
To attend all required mandatory training sessions.
The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other Health Service business. The unauthorised use of disclosure of patient or other personal information is regarded as gross misconduct and will be subject to the Trusts Disciplinary Procedure and, in the case of computerised information, could result in a prosecution for an offence or action for civil damages under the Data Protection Act.
Person Specification
Qualifications
Essential
- Diploma level education or equivalent experience in an IT/data-related field
- GCSE (Maths & English)
Experience
Essential
- Advanced access/excel experience
- Advanced experience of data analysis
- Extract and provide complex information
- Attention to detail
- Proven data entry accuracy
- Ability to accurately follow instructions
- Working without supervision, acting on own initiative and making decisions
- Ability to plan and manage own workload/work streams to meet local and national deadlines
- Ability to work in a team
- Ability to concentrate for prolonged periods
Skills
Essential
- Strong interpersonal/communication skills to communicate with and across all disciplines of staff
- Ability to receive and provide complex information
- Ability to discuss relevant professional related issues
- Be able to grasp new ideas and be prepared to ask if not fully understood
- Able to keep and update records of work completed
Personal Qualities
Essential
- Must respond to changes in service requirements/priorities
- Must be adaptable and flexible in work to meet service requirements/priorities
- Must cover for absent colleagues
Other
Essential
- Within the parameters of the Job Description the role requires working on own initiative, independently making and explaining decisions, referring to manager when necessary
- Use of VDU through most of the working day
- Frequent requirement for prolonged concentration when analysing complex data
- Working environment can be variable, however it is primarily office based. Staff may have to meet clinical staff in wards, theatre, outpatient clinics, and laboratories or in offices
- Working in a shared office environment, including open plan areas, which could make concentration difficult
- Handling highly confidential material complying with Caldicott guidelines/Data Protection Act
Person Specification
Qualifications
Essential
- Diploma level education or equivalent experience in an IT/data-related field
- GCSE (Maths & English)
Experience
Essential
- Advanced access/excel experience
- Advanced experience of data analysis
- Extract and provide complex information
- Attention to detail
- Proven data entry accuracy
- Ability to accurately follow instructions
- Working without supervision, acting on own initiative and making decisions
- Ability to plan and manage own workload/work streams to meet local and national deadlines
- Ability to work in a team
- Ability to concentrate for prolonged periods
Skills
Essential
- Strong interpersonal/communication skills to communicate with and across all disciplines of staff
- Ability to receive and provide complex information
- Ability to discuss relevant professional related issues
- Be able to grasp new ideas and be prepared to ask if not fully understood
- Able to keep and update records of work completed
Personal Qualities
Essential
- Must respond to changes in service requirements/priorities
- Must be adaptable and flexible in work to meet service requirements/priorities
- Must cover for absent colleagues
Other
Essential
- Within the parameters of the Job Description the role requires working on own initiative, independently making and explaining decisions, referring to manager when necessary
- Use of VDU through most of the working day
- Frequent requirement for prolonged concentration when analysing complex data
- Working environment can be variable, however it is primarily office based. Staff may have to meet clinical staff in wards, theatre, outpatient clinics, and laboratories or in offices
- Working in a shared office environment, including open plan areas, which could make concentration difficult
- Handling highly confidential material complying with Caldicott guidelines/Data Protection Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Warwickshire Integrated Community Stroke Service
Warwickshire
CV34 6SR
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
