Job summary
The Clinical Support Worker - Bank employees are on a zero hours contract giving the flexibility for staff to work the shifts around their own personal commitments. We have opportunities across our main hospital sites - Warwick, Stratford and Leamington Rehabilitation Hospital.
A minimum of 6 months care experience is essential. Full training will be provided, you will need to be reliable, enthusiastic and self-motivated individual. You must possess excellent communication skills and be extremely adaptable to changing situations. It is essential that you are punctual and work well independently and within a team environment, as well as working under Trust Policies.
Main duties of the job
Clinical Support Worker's spend their careers helping doctors, nurses and other healthcare professionals. These positions are hands-on and this means being in constant contact with sick or injured people throughout the working day. Under the supervision and direction of qualified nursing staff, healthcare assistants carry out a wide range of duties to care for, support, and provide information to patients and their families.
Tasks you may be asked to undertake include:
- Looking after the physical comfort of patients, for example providing and supporting a patient with personal care such as washing, dressing and toileting also assisting with eating and drinking
- Keeping departments clean and tidy, for example cleaning equipment and making and changing beds
- Taking and recording basic observations such as blood pressure and temperature
- There will be an element of documentation involved and CSW's are required to keep the Nurse or Senior Carer informed about any changes or concerns about patients.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job description
Job responsibilities
- To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
- To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Health Care Assistants.
- To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.
- Provide and deliver a high standard of individualised care under the direction and supervision of the registered professional.
- To report all care that has been given to patients within the team to a registered Professional
- To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
- To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
- To keep the clinical area clean and tidy, maintaining a safe environment.
- To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.
- To chaperone or escort patients as needed under the direction of the registered professional.
- To support relatives demonstrating compassion and empathy under the guidance of a registered professional.
- To assist with the discharge process for patients as directed by the registered professional.
- Helping to attend to patients hygiene needs
- Performing and recording basic observations of patients including temperature, pulse, blood pressure, height and weight recordings
- Assisting with patient drinks and meals
- Toileting patients
- Handling and moving patients
- Escorting patients to other areas.
- Emptying and safe disposal of linen and sharps items
- Undertaking reception duties.
- Preparing notes
- Filing in patients notes.
- Maintaining up to date information on the computer system.
- Requesting and obtaining patient records and x-rays.
- Making outpatient appointments.
- Provide clerical support for the team
Job description
Job responsibilities
- To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
- To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Health Care Assistants.
- To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.
- Provide and deliver a high standard of individualised care under the direction and supervision of the registered professional.
- To report all care that has been given to patients within the team to a registered Professional
- To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
- To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
- To keep the clinical area clean and tidy, maintaining a safe environment.
- To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.
- To chaperone or escort patients as needed under the direction of the registered professional.
- To support relatives demonstrating compassion and empathy under the guidance of a registered professional.
- To assist with the discharge process for patients as directed by the registered professional.
- Helping to attend to patients hygiene needs
- Performing and recording basic observations of patients including temperature, pulse, blood pressure, height and weight recordings
- Assisting with patient drinks and meals
- Toileting patients
- Handling and moving patients
- Escorting patients to other areas.
- Emptying and safe disposal of linen and sharps items
- Undertaking reception duties.
- Preparing notes
- Filing in patients notes.
- Maintaining up to date information on the computer system.
- Requesting and obtaining patient records and x-rays.
- Making outpatient appointments.
- Provide clerical support for the team
Person Specification
Experience
Essential
- Minimum of 6 months care experience
- Experience in delivering care and working in a healthcare or people centred environment
- Working as part of a team
Qualifications
Essential
- Obtained an educational level of GCSE level A - C English and Maths or equivalent
- Care Certificate or willingness to work towards attaining it
Skills
Essential
- Able to work to agreed level of competency
- Good written, verbal and non-verbal communication skills
- Competent IT skills
- Able to present information, written and orally in an accurate clear and logical manner
- Ability to organise and prioritise workload
- Ability to write accurately and legibly
- Customer care skills
Desirable
- Demonstrates importance of good housekeeping
- Phlebotomy skills
Person Specification
Experience
Essential
- Minimum of 6 months care experience
- Experience in delivering care and working in a healthcare or people centred environment
- Working as part of a team
Qualifications
Essential
- Obtained an educational level of GCSE level A - C English and Maths or equivalent
- Care Certificate or willingness to work towards attaining it
Skills
Essential
- Able to work to agreed level of competency
- Good written, verbal and non-verbal communication skills
- Competent IT skills
- Able to present information, written and orally in an accurate clear and logical manner
- Ability to organise and prioritise workload
- Ability to write accurately and legibly
- Customer care skills
Desirable
- Demonstrates importance of good housekeeping
- Phlebotomy skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
