South Warwickshire University NHS Foundation Trust

Housekeeper - Avon Ward

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Job summary

South Warwickshire NHS Foundation Trust have an exciting opportunity to appoint a dedicated, conscientious and friendly housekeeper to join Avon Ward based at Warwick Hospital.

We are looking for an individual who is fully committed to providing a very high standard of work to support the needs of the unit and to meet the high standards required to provide a safe environment for the care of our patients and families.

The post holder will work collaboratively with the ward team. The post holder will need to be able to work effectively on their own or as part of a diverse team. The post requires good communication and interpersonal skills. We require someone who is flexible and hardworking and can use their initiative when working under pressure.

Main duties of the job

To support the department by ensuring a clean and safe environment is maintained.

The post holder will work as part of the A&E team, ensuring stock levels are maintained and stored appropriately.

About us

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Date posted

04 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

203-EM327

Job locations

Emergency Department

Lakin Road

Warwick

CV34 5BW

Job description

Job responsibilities

Maintaining the Environment

To establish a pleasant and welcoming atmosphere to patients, visitors and staff.

To respond to telephone calls in a courteous manner.

To respond to patients concerns through communication with nursing staff.

To receive and pass on information to others, maintaining confidentiality.

To ensure personal privacy, dignity and confidentiality is maintained.

To maintain effective working relationships.

To promote effective communication with patients, colleagues, other health care staff and visitors to the trust.

To respond to emergencies as appropriate.

Maintain a professional image at all times.

To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner via the intranet.

To monitor response times for maintenance and repairs and report any issues to the General Manager.

To take responsibility for the drug and staff fridge, i.e. disregard out of date food.

General

To maintain the cleanliness of all nursing equipment and trolleys.

To maintain cleanliness of the department including drugs cupboards, drugs fridges, printers, staff fridges, staff microwaves.

To keep the sluice tidy and clean.

To ensure the stock room is kept tidy, organized and well stocked.

To check Path lab, Pharmacy, HSDU and catheter TTO stock and order as appropriate.

To chase up ordering of stock on behalf of nurses / General Manager.

Inform Ward Coordinator of stock to be ordered on Integra.

To receive and stock PPE.

To ensure that alcohol gel dispensers are cleaned and replenished.

To ensure gloves, aprons and Clinell wipes are replenished.

To stock bloods trolleys throughout the day.

To stock linen and linen bags as required.

To ensure the cost effective use of resources.

Training and Education

Undertake appropriate training for specific tasks delegated by the General Manager, at all times working within Trust Policies.

Acknowledge their limitations in relation to any delegated task that they do not feel competent to perform.

Job description

Job responsibilities

Maintaining the Environment

To establish a pleasant and welcoming atmosphere to patients, visitors and staff.

To respond to telephone calls in a courteous manner.

To respond to patients concerns through communication with nursing staff.

To receive and pass on information to others, maintaining confidentiality.

To ensure personal privacy, dignity and confidentiality is maintained.

To maintain effective working relationships.

To promote effective communication with patients, colleagues, other health care staff and visitors to the trust.

To respond to emergencies as appropriate.

Maintain a professional image at all times.

To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner via the intranet.

To monitor response times for maintenance and repairs and report any issues to the General Manager.

To take responsibility for the drug and staff fridge, i.e. disregard out of date food.

General

To maintain the cleanliness of all nursing equipment and trolleys.

To maintain cleanliness of the department including drugs cupboards, drugs fridges, printers, staff fridges, staff microwaves.

To keep the sluice tidy and clean.

To ensure the stock room is kept tidy, organized and well stocked.

To check Path lab, Pharmacy, HSDU and catheter TTO stock and order as appropriate.

To chase up ordering of stock on behalf of nurses / General Manager.

Inform Ward Coordinator of stock to be ordered on Integra.

To receive and stock PPE.

To ensure that alcohol gel dispensers are cleaned and replenished.

To ensure gloves, aprons and Clinell wipes are replenished.

To stock bloods trolleys throughout the day.

To stock linen and linen bags as required.

To ensure the cost effective use of resources.

Training and Education

Undertake appropriate training for specific tasks delegated by the General Manager, at all times working within Trust Policies.

Acknowledge their limitations in relation to any delegated task that they do not feel competent to perform.

Person Specification

Qualifications

Essential

Literacy and Numeracy Skills
4 GCSEs or equivalent

Desirable

IT Skills
Customer Care Course
Basic Food Hygiene

Experience

Essential

Experience in dealing with the general public

Desirable

Clerical Experience
Previous experience of stock ordering
An understanding of the NHS

Skills

Essential

Awareness of patient confidentiality
Able to manage time effectively
Good communication and written skills
Awareness of housekeeping in a health care setting
Good organisational skills

Personal Qualities

Essential

Able to work as an effective team member
Able to express self clearly and confidently - verbal and written
Able to adapt to changing circumstances
Able to achieve personal objectives
Ability to work independently and prioritise workload

Other

Essential

Flexible - can work shifts and weekends
Able to change duties at short notice
Good attendance record

Desirable

Aware of current NHS issues and priorities

Person Specification

Qualifications

Essential

Literacy and Numeracy Skills
4 GCSEs or equivalent

Desirable

IT Skills
Customer Care Course
Basic Food Hygiene

Experience

Essential

Experience in dealing with the general public

Desirable

Clerical Experience
Previous experience of stock ordering
An understanding of the NHS

Skills

Essential

Awareness of patient confidentiality
Able to manage time effectively
Good communication and written skills
Awareness of housekeeping in a health care setting
Good organisational skills

Personal Qualities

Essential

Able to work as an effective team member
Able to express self clearly and confidently - verbal and written
Able to adapt to changing circumstances
Able to achieve personal objectives
Ability to work independently and prioritise workload

Other

Essential

Flexible - can work shifts and weekends
Able to change duties at short notice
Good attendance record

Desirable

Aware of current NHS issues and priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Emergency Department

Lakin Road

Warwick

CV34 5BW

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Emergency Department

Lakin Road

Warwick

CV34 5BW

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)