Job summary
Innovate Healthcare Services is seeking to recruit an enthusiastic, proactive, and motivated Project Support Officer to join our busy Programme Management Office.
Based at home and our local Warwick offices, the successful candidate must be able to work in a fast-paced environment, providing administrative support to the Project teams.
As a minimum, candidates should possess a friendly and confident personality, and the ability to work well within a team environment. Candidates should be computer literate (particularly in the use of Microsoft Office applications) and ideally possess knowledge of the PRINCE2 methodology.
Although stated as a permanent fulltime position, flexible working will be considered.
Main duties of the job
To provide a comprehensive, high level administrative and support services to projects which form the digital transformation, Out of Hospital and Primary Care Programmes for multiple hospital Trusts.
The Project Support Officer, along with their colleagues, will be responsible for the day to day running of the Programme Management Office, dealing with project requests and co-ordinating project documentation.
About us
Innovate is a staff led company, with a mission to provide the best technology solutions and support to our Trusts.
Job description
Job responsibilities
Job Purpose
To provide a comprehensive, high level administrative and support services to projects which form the digital transformation, Out of Hospital and Primary Care Programmes for multiple hospital Trusts.
Key Duties
- Assist the Programme and Project Manager with the implementation of project management methodology and standards.
- Coordination and support of the Digital Project and Programme Boards.
- Ensuring governance materials are produced and maintained.
- Maintain and coordinate key project artefacts such as Action logs, Risk and Issue Logs, project charters and core documentation.
- Support project Go-lives, engagement events and communication activities.
- Facilitate project hardware and software orders.
- Ensure appropriate standards are met for documentation and control using PRINCE2 as appropriate.
- Offer planning and support capacity.
- Provide personnel and expertise to projects where appropriate.
- Provide a centralised facility for the dissemination of management information.
- PMO mailbox management.
- Coordination and support of internal ICT meetings.
- General administrative duties.
Key objectives
Support the successful delivery of the digital transformation, Out of Hospital and Primary Care programmes across multiple hospital Trusts.
Job description
Job responsibilities
Job Purpose
To provide a comprehensive, high level administrative and support services to projects which form the digital transformation, Out of Hospital and Primary Care Programmes for multiple hospital Trusts.
Key Duties
- Assist the Programme and Project Manager with the implementation of project management methodology and standards.
- Coordination and support of the Digital Project and Programme Boards.
- Ensuring governance materials are produced and maintained.
- Maintain and coordinate key project artefacts such as Action logs, Risk and Issue Logs, project charters and core documentation.
- Support project Go-lives, engagement events and communication activities.
- Facilitate project hardware and software orders.
- Ensure appropriate standards are met for documentation and control using PRINCE2 as appropriate.
- Offer planning and support capacity.
- Provide personnel and expertise to projects where appropriate.
- Provide a centralised facility for the dissemination of management information.
- PMO mailbox management.
- Coordination and support of internal ICT meetings.
- General administrative duties.
Key objectives
Support the successful delivery of the digital transformation, Out of Hospital and Primary Care programmes across multiple hospital Trusts.
Person Specification
Technical Competencies
Essential
- Good standard of general education
- Experience in the use of core Microsoft products (Word, Powerpoint, Excel)
- Able to write clearly and appropriately for a particular purpose/target group
- Ability in record-keeping, notetaking or minute-taking
- Able to work with a range of different stakeholders
- Able to deputise for the PMO Manager as required
Desirable
- IT qualification
- Administration qualification
- Previous experience working in a project environment
- Good understanding of Project Management principles & processes
Core Competencies
Essential
- Good interpersonal skills
- Good presentational skills
- Able to prioritise and delegate
- Must be punctual, self-motivated, honest, trustworthy and reliable
Desirable
- Able to influence decision making and practice
Other Job Requirements
Essential
- Possess commitment to work hours necessary to perform required tasks to achieve deadlines
Person Specification
Technical Competencies
Essential
- Good standard of general education
- Experience in the use of core Microsoft products (Word, Powerpoint, Excel)
- Able to write clearly and appropriately for a particular purpose/target group
- Ability in record-keeping, notetaking or minute-taking
- Able to work with a range of different stakeholders
- Able to deputise for the PMO Manager as required
Desirable
- IT qualification
- Administration qualification
- Previous experience working in a project environment
- Good understanding of Project Management principles & processes
Core Competencies
Essential
- Good interpersonal skills
- Good presentational skills
- Able to prioritise and delegate
- Must be punctual, self-motivated, honest, trustworthy and reliable
Desirable
- Able to influence decision making and practice
Other Job Requirements
Essential
- Possess commitment to work hours necessary to perform required tasks to achieve deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
