South Western Ambulance Service NHS Foundation Trust

Lead Freedom to Speak Up Guardian

The closing date is 19 August 2026

Job summary

We areseekingan exceptional and compassionate leader to join our Quality Directorate asLead Freedom to Speak Up Guardian (FTSU).

This is a pivotal role responsible for leading and shaping the Trust's Freedom to Speak Up function. The post holder will provide strategic leadership and operational oversight, ensuring colleagues feel safe, supported and empowered to raise concerns. The role plays a vital part in promoting a transparent,inclusiveand learning-focused culture, directly contributing to the safety and wellbeing of both colleagues and patients.

Working independently and impartially, the Lead Guardian willoperateat both strategic and frontline levels, engaging with colleagues across the organisation while influencing senior leaders and the Trust Board to strengthen a positive speaking up culture.This is a part time position at 30 hours per week.

Main duties of the job

  • Providestrategic leadershipfor the FTSU service, ensuring it is accessible,inclusiveand trusted

  • Promote and embed apositive speaking up culturethrough visibility,engagementand training

  • Offerconfidential, impartial advice and supportto colleagues raising concerns

  • Ensureappropriate escalationandtimelyaction where concerns impact onpatient or staff safety

  • Lead the development and delivery of theFTSU strategy, aligned to national guidance and Trust priorities

  • Analyse themes and trends from FTSU data and provideassurance reporting to senior leadership and the Board

  • Build strong relationships with senior leaders and act as anexpert advisor on FTSU policy and practice

  • Support organisational learning and continuous improvement from concerns raised

  • Provide leadership and support to the FTSU Guardian team and Ambassador network

  • Please note that this Job Description is currently indicative pending a job evaluation review.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

Benefits

  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme (this is subject to your pay not falling below the National Living Wage)
  • Free parking across Trust sites
  • Cycle-to-work and other salary sacrifice schemes (this is subject to your pay not falling below the National Living Wage)
  • Staff networks
  • Access to a wide range of discounts from various organisations across the UK

Details

Date posted

03 August 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year per annum (Indicative)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

202-8053422-B

Job locations

South Western Ambulance Service NHS Foundation Trust

Abbey Ct, Eagle Way

Exeter

EX2 7HY

United Kingdom


Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Person Specification

Education and qualifications

Essential

  • Educated to master's degree level or have equivalent experience of working at a senior strategic level within an NHS organisation.
  • Qualification or experience in: Counselling or mediation or Mental Health First aid
  • Registered with the National Guardian's Office and up to date with foundation and refresher training

Desirable

  • Recognised clinical professional qualification and significant experience working in a clinical environment.

Previous experience (Paid/ Unpaid relevant to job)

Essential

  • Demonstrable senior-level experience
  • Significant experience of leading or supporting the Freedom to Speak Up (FTSU) agenda, worker voice, psychological safety, or just culture principles.
  • Experience working within key stakeholders
  • Experience of managing complex, sensitive, and confidential issues

Skills, knowledge, ability

Essential

  • Knowledge of safeguarding and the ability to signpost staff to appropriate legal and protective support relating to worker protections and patient safety.
  • Comprehensive understanding of the FTSU agenda
Person Specification

Education and qualifications

Essential

  • Educated to master's degree level or have equivalent experience of working at a senior strategic level within an NHS organisation.
  • Qualification or experience in: Counselling or mediation or Mental Health First aid
  • Registered with the National Guardian's Office and up to date with foundation and refresher training

Desirable

  • Recognised clinical professional qualification and significant experience working in a clinical environment.

Previous experience (Paid/ Unpaid relevant to job)

Essential

  • Demonstrable senior-level experience
  • Significant experience of leading or supporting the Freedom to Speak Up (FTSU) agenda, worker voice, psychological safety, or just culture principles.
  • Experience working within key stakeholders
  • Experience of managing complex, sensitive, and confidential issues

Skills, knowledge, ability

Essential

  • Knowledge of safeguarding and the ability to signpost staff to appropriate legal and protective support relating to worker protections and patient safety.
  • Comprehensive understanding of the FTSU agenda

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

South Western Ambulance Service NHS Foundation Trust

Abbey Ct, Eagle Way

Exeter

EX2 7HY

United Kingdom


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

South Western Ambulance Service NHS Foundation Trust

Abbey Ct, Eagle Way

Exeter

EX2 7HY

United Kingdom


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

PA to Deputy Directors of Quality & Clinical Care

Charley Day 30449987

Charley.Day@SWAST.nhs.uk

Details

Date posted

03 August 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year per annum (Indicative)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

202-8053422-B

Job locations

South Western Ambulance Service NHS Foundation Trust

Abbey Ct, Eagle Way

Exeter

EX2 7HY

United Kingdom


Supporting documents

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