Incident Support Desk Dispatcher - HOLDING POOL (INTERNAL)

Job summary

The ISD Dispatcher role will have responsibility to manage and effectively deploy the Trust's specialist resources, namely the Hazardous Area Response Team (HART) and Trust Commanders.

Main duties of the job

The ISD Dispatcher will be responsible for all aspects of operational delivery and performance across their dispatch function.

They will work in conjunction with the Dispatch Team Leaders, EOC Duty Officers, Trust Incident Managers, HART and commanders to ensure safe, effective and high quality deployment of resources in accordance with agreed Trust processes and policies, ensuring a principle of 'no patient to be kept waiting unnecessarily' and 'respond, review, revise' is consistently adopted.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter EOC

Exeter

EX2 7HY

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

---

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter EOC

Exeter

EX2 7HY

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

---