South Western Ambulance Service NHS Foundation Trust

Assistant Information Governance Manager- Internal Only

The closing date is 19 January 2026

Job summary

This role sits within the Digital Data and Technology (DDaT) function as part of the Information Governance Team. Working closely with the Information Governance Manager this role is pivotal to the smooth running of the team and maintaining the Trust compliance in regard to Freedom of Information Requests (FOI); Subject Access Requests (SARs); Data Security and Protection Toolkit (DSPT) and recording and reporting the functions risk posture. This role has a wide portfolio of responsibilities but is supported by the IG team and others across the DDaT function in their delivery.

Leading a team this role will assist the Information Governance Manager in the management and processing of the IG Team appraisals, managing sickness and providing development and training as well as supporting the Information Governance Manager in the management and processing of Information requests and other responsibilities under the Act to ensure mandatory and legal requirements are met.

Support the Information Governance Manager by leading and managing the requirements of the Data Security and Protection Toolkit and all other aspects of the Information Governance agenda to ensure it meets the required compliance.

Through training and communications ensure staff across the Trust have an understanding of the basics of cyber security and data protection, so that they know how to handle information pertaining to their job and are not susceptible to scams or phishing.

Main duties of the job

Working with the IG Manager to deliver the Trust's Information Governance Function, ensuring the team are well led and receive appropriate support and supervision in line with Trust policies.

Create, implement and develop Trust-wide strategies, policies and processes to mitigate the risks posed by threats to the Confidentiality, Integrity and Availability of the Trust's information assets.

Maintain effective data management systems for the logging and reporting of all Information Governance requests. Ensure all staff are adequately trained in the use of these systems and supporting documentation is comprehensive and up to date.

Maintain policies and standard operating procedures within the Information Governance Function to ensure all current relevant legislation is adhered to.

Maintain and review all documented data protection policies and procedures in a timely manner to ensure they are current and complete and continue to meet all legislative requirements.

Monitor and review all completed disclosures under the Data Protection Act to ensure they observe all legislative requirements and the relevant staff adhere to departmental policies and procedures.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Staff networks
  • Wide range of discounts from various organisations across the UK

Details

Date posted

12 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-7668579

Job locations

South Western Ambulance Service Trust, Unit 2

Abbey Court, Eagle Way Sowton Industrial Estate

Exeter

EX2 7HY


Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Person Specification

Education and qualifications

Essential

  • Degree or significant experience in a similar role
  • Able to meet the requirements of the Knowledge and Skills framework

Desirable

  • Relevant qualifications in data protection and/or information governance

Previous experience

Essential

  • Experience in a data protection/information governance role
  • Delivery and change management experience in a medium to large organisation
  • Writing policies and reports for senior managers
  • Proven experience in organising and prioritising multiple tasks and workloads to meet deadlines

Desirable

  • Experience in a data protection/information governance post preferable within the NHS or public sector
  • Experience of applying the freedom of information acts and data protection acts in an NHS or public sector environment
Person Specification

Education and qualifications

Essential

  • Degree or significant experience in a similar role
  • Able to meet the requirements of the Knowledge and Skills framework

Desirable

  • Relevant qualifications in data protection and/or information governance

Previous experience

Essential

  • Experience in a data protection/information governance role
  • Delivery and change management experience in a medium to large organisation
  • Writing policies and reports for senior managers
  • Proven experience in organising and prioritising multiple tasks and workloads to meet deadlines

Desirable

  • Experience in a data protection/information governance post preferable within the NHS or public sector
  • Experience of applying the freedom of information acts and data protection acts in an NHS or public sector environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

South Western Ambulance Service Trust, Unit 2

Abbey Court, Eagle Way Sowton Industrial Estate

Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

South Western Ambulance Service Trust, Unit 2

Abbey Court, Eagle Way Sowton Industrial Estate

Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Information Governance Manager

Paul King

paul.king@swast.nhs.uk

07385007009

Details

Date posted

12 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-7668579

Job locations

South Western Ambulance Service Trust, Unit 2

Abbey Court, Eagle Way Sowton Industrial Estate

Exeter

EX2 7HY


Supporting documents

Privacy notice

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