Staying Well Hub Administrator

Job summary

Are you passionate about supporting the health and wellbeing of others? Do you thrive in a busy, people-focused environment where your organisational skills, compassion and empathy can make a real difference? If so, South Western Ambulance Service NHS Foundation Trust (SWASFT) would love to hear from you!

As our Staying Well Hub Administrator, you'll provide comprehensive project and administrative support to the Head of Wellbeing, Occupational Health, and FTSU Lead, assisting in the delivery of key projects and initiatives. This includes coordinating meetings, tracking actions, and managing a variety of administrative tasks to ensure the successful implementation of wellbeing programmes in a fast pace and dynamic environment.

You'll be responsible for:

• Supporting the Staying Well Hub Team to collaborate with colleagues across all areas of the Trust to champion a culture of care and connection.
• Supporting the Head of Wellbeing, Occupational Health, and FTSU Lead in delivering a large programme of work, including arranging meetings, capturing actions, and undertaking a wide range of administrative tasks.
• Supporting the management of the Staying Well Hub inbox, prioritising and responding to queries.
• Maintaining accurate records and supporting data collection for wellbeing initiatives and projects.

Main duties of the job

What We're Looking For

• Experience in a customer service or wellbeing-focused environment.
• Excellent organisational, communication, and IT skills (Microsoft Office essential).
• Ability to handle sensitive information with empathy, confidentiality, and professionalism.
• A team player who can also work independently and adapt to changing priorities.
• Commitment to promoting equality, diversity, inclusivity and a positive workplace culture.

Why Join SWASFT?

You'll be joining a friendly, supportive team dedicated to making a difference to the wellbeing of our people so that they can offer the best patient care across the South West. We offer opportunities for professional development, a hybrid working approach (with office presence in Exeter), and the chance to be part of a service that truly values compassion, care, connection and the wellbeing of our people.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our newfive-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter HQ

Abbey Court, Eagle Way

Exeter

EX2 7HY

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

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Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter HQ

Abbey Court, Eagle Way

Exeter

EX2 7HY

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

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