Systems Adminstrator
The closing date is 21 October 2025
Job summary
This is a post in the IM&T Department providing software services for the 999 service line.
The post holder will be responsible for administration for Trust IM&T 999 systems to ensure they provide improved effectiveness and functionality and can provide safe support for patient care and management of Trust services.
Provide efficient and effective admin support of Information Technology and Computerised systems and services within multiple Clinical Hubs.
Main duties of the job
- Provide technical and operational admin to internal business customers.
- In accordance with change control procedures, assist the Business Systems Manager in evaluating the need for admin changes to the operation of designated systems/modules
- Provide system specialist admin support to the wider IM&T directorate and other Trust directorates as required.
- Troubleshoot user issues, providing appropriate solutions and ensuring system continuity wherever applicable
- Undertake other such duties as may be required from time to time which fall within the scope of the post.
- Provide reports, as required, to the Business Systems Manager, Head of Operation for Clinical Hubs and Director of Information Management, Technology and Communications, covering hardware and software performance and supplier integrity and probity.
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our newfive-year strategywhich has continually improving patient care at its very core.
At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills, resources and development you need to thrive in your role.
You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.
Benefits
- Competitive NHS salary
- A standard working week of 37.5 hours
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
- Pay enhancements for out of hours, shift and overtime working
- Generous Pension Scheme
- Career and salary progression
- Car leasing scheme
- Free parking across Trust sites
- Cycle-to-work and other salary sacrifice schemes
- Staff networks
- Access to a wide range of discounts from various organisations across the UK
Details
Date posted
07 October 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year per annum
Contract
Secondment
Working pattern
Full-time
Reference number
202-7493312
Job locations
exeter
Abbey Court
exeter
EX54RJ
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
exeter
Abbey Court
exeter
EX54RJ
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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