South Western Ambulance Service NHS Foundation Trust

Senior Supply and Delivery Controller (INTERNAL ONLY)

The closing date is 07 October 2025

Job summary

You will join a small but growing team based in Skypark, Exeter as we progress projects and develop skills and offer training. You will be responsible for the day to day management of the team, alongside another band 4, stocks and delivery. We have rolled out a managed service looking after stocks at all Trust sites, to give front line crews more time to spend patient facing. This has been in place for nearly 2 years now and we are now working to refine and improve the service offered.

Main duties of the job

  • Take delivery of goods ensuring there are no discrepancies and receipting
  • Raise stock shortages or incorrect items being sent from the supplier as soon as possible
  • Process orders by picking the goods and preparing for delivery
  • To undertake planned Trust stock takes
  • Deal with enquiries and potential problems received
  • Liaise with suppliers as and when necessary
  • To provide Induction training to new starters
  • Assist in the Implementation and develop agreed work programmes for the team, working with the supply and delivery service putting innovation and service improvement at the heart of delivery;
  • Provide daily supervision to the team, including staff welfare and health and wellbeing, management of sickness absence and other abstractions and application and delivery of compassionate leadership in line with the Trust Strategic Goals and values and behaviours;

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Cycle-to-work and other salary sacrifice schemes
  • Staff networks
  • Access to a wide range of discounts from various organisations across the UK

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-7476824

Job locations

Supply and Delivery Service, South

Unit 1-9 De Havilland Road, Skypark,

Clyst Honiton, Exeter

EX5 2FL


Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Person Specification

Education and qualifications

Essential

  • Minimum 4 GCSEs, including Math's and English
  • Full driving licence with C1 Category
  • Customer Care acquired through NVQ level 3/Chartered Institute of Purchasing & Supply (CIPS) foundation stage or equivalent experience

Desirable

  • Buttercups training or clinical qualification for management of medicines and controlled drugs
  • European Computer Driving Licence

Previous experience (Paid/ Unpaid relevant to job)

Essential

  • Experience in Supply and Delivery processes and systems
  • Experience of leadership and supervising a team
  • Experience of administration, purchasing and dispatching of product within a procurement / service environment
  • Significant experience of warehousing, logistics of healthcare activities with a focus on patient care
  • Proven IT skills

Desirable

  • Working knowledge of a computerised inventory package system
Person Specification

Education and qualifications

Essential

  • Minimum 4 GCSEs, including Math's and English
  • Full driving licence with C1 Category
  • Customer Care acquired through NVQ level 3/Chartered Institute of Purchasing & Supply (CIPS) foundation stage or equivalent experience

Desirable

  • Buttercups training or clinical qualification for management of medicines and controlled drugs
  • European Computer Driving Licence

Previous experience (Paid/ Unpaid relevant to job)

Essential

  • Experience in Supply and Delivery processes and systems
  • Experience of leadership and supervising a team
  • Experience of administration, purchasing and dispatching of product within a procurement / service environment
  • Significant experience of warehousing, logistics of healthcare activities with a focus on patient care
  • Proven IT skills

Desirable

  • Working knowledge of a computerised inventory package system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Supply and Delivery Service, South

Unit 1-9 De Havilland Road, Skypark,

Clyst Honiton, Exeter

EX5 2FL


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Supply and Delivery Service, South

Unit 1-9 De Havilland Road, Skypark,

Clyst Honiton, Exeter

EX5 2FL


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Medicines Operations Manager

Lisa Brenton

lisa.brenton@swast.nhs.uk

07854065370

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-7476824

Job locations

Supply and Delivery Service, South

Unit 1-9 De Havilland Road, Skypark,

Clyst Honiton, Exeter

EX5 2FL


Supporting documents

Privacy notice

South Western Ambulance Service NHS Foundation Trust's privacy notice (opens in a new tab)