South Western Ambulance Service NHS Foundation Trust

Senior Cloud & Server Engineer

The closing date is 07 October 2025

Job summary

The Senior Cloud & Server Engineer will assist the Cloud & Server Lead and Architect in the development of modern, reliable, 999 Cloud & Server solutions for the Trust.

The Senior Cloud & Server Engineer will work closely with the Cloud & Server Lead to ensure that appropriate technical resources are trained and then aligned to work streams, to ensure a seamless and consistent delivery of Cloud & Server services to agreed Service Level Agreements (SLA's) and technical standards.

As well as being an experienced Senior Cloud & Server Engineer the role is a "hands on" technical role which requires extensive experience. Please see the job description for more details.

Main duties of the job

The Senior Cloud & Server Engineer will require a working knowledge of Cloud & Server technologies as listed above.

Assist in the translation of business requirements for Cloud & Server services into technical deliverables within the Cloud & Server environment, considering industry trends and opportunities; proactively working with the wider Cloud & Server engineering team.

Ensure that all Systems and/or Services are configured and monitored to provide useful data to capacity plan, performance monitor and to enable in/out of hours alerting in the event of agreed thresholds being breached or an outage occurring.

Support the Lead Cloud & Server Engineer and Architect in developing, setting and measuring performance against Trust wide Capacity and Availability plans in line with agreed Service requirements against agreed Service Level Agreements (SLA's)

The post holder will ensure the use of IT Tools/Tool sets is optimised across all the Cloud & Server team to maximise effectiveness, efficiency and service availability.

Establish and develop meaningful and mutually beneficial business relationships with technology vendors and suppliers, to ensure that the Trust has access to timely third-party support to address its business needs.

Requirement for prolonged concentration when working on Cloud & Server implementation, support, testing and issue resolution.

Frequent working in Data Centres with exposure to a highly intense sensory environment, extremes of temperatures and noise.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our newfive-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Staff networks
  • Wide range of discounts from various organisations across the UK

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-7389452

Job locations

Exeter HQ

Abbey Court, Eagle Way

Exeter

EX2 7HY


Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Person Specification

Education and qualifications

Essential

  • Degree, HNC, HND with a Distinction or equivalent qualification in a relevant IT/ technical discipline.
  • Evidence of continuing professional development.

Desirable

  • A Prince II Practitioner with or without a lapsed accreditation.
  • Vendor specific qualifications from Microsoft or others as relevant
  • Holds a current ITIL v4 Foundation/Practitioner certificate or a lapsed ITIL v3 Foundation/Practitioner certificate or equivalent experience

Previous experience

Essential

  • Experience in supporting the design of highly resilient systems.
  • Experience of supporting enterprise level critical Cloud & Server infrastructure.

Desirable

  • Technical support and implementation experience in the NHS as well as experience either in the Public and/or Private sector
  • At least five years Business Continuity experience supporting large, complex ICT installations.
Person Specification

Education and qualifications

Essential

  • Degree, HNC, HND with a Distinction or equivalent qualification in a relevant IT/ technical discipline.
  • Evidence of continuing professional development.

Desirable

  • A Prince II Practitioner with or without a lapsed accreditation.
  • Vendor specific qualifications from Microsoft or others as relevant
  • Holds a current ITIL v4 Foundation/Practitioner certificate or a lapsed ITIL v3 Foundation/Practitioner certificate or equivalent experience

Previous experience

Essential

  • Experience in supporting the design of highly resilient systems.
  • Experience of supporting enterprise level critical Cloud & Server infrastructure.

Desirable

  • Technical support and implementation experience in the NHS as well as experience either in the Public and/or Private sector
  • At least five years Business Continuity experience supporting large, complex ICT installations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter HQ

Abbey Court, Eagle Way

Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter HQ

Abbey Court, Eagle Way

Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Resourcing Manager and Technology Team Manager

Jo Calder

joanne.calder@swast.nhs.uk

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-7389452

Job locations

Exeter HQ

Abbey Court, Eagle Way

Exeter

EX2 7HY


Supporting documents

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