Volunteering & Community Services Officer - Bristol & Somerset
The closing date is 15 June 2025
Job summary
The Volunteering & Community Services Officer is a key role in the delivery of effective volunteering across the Trust. Reporting to the Deputy Head of Volunteering & Community Services it has operational responsibility for the safe and effective day to day management of all Volunteering & Community Services schemes within its geographical area of responsibility.
The post holder supports the development and evaluation of new Volunteering & Community Services roles and initiatives in support of the Volunteering & Community Services plan / strategy. The post holder is responsible for ensuring that all volunteering initiatives within their geographical area are compliant with the Trust's Volunteering Policy and relevant governance structures and are delivered in support of the overarching Trust Strategy.
The role supports the Deputy / Head of Volunteering & Community Services in the effective provision of volunteers, collaboration agreements and community initiatives in support of the departmental objectives and by managing key relationships with internal and external stakeholders. The post holder has a key role in managing and leading volunteers, maintaining a highly visible and pro-active presence across the geographical area.
Main duties of the job
Management responsibilities
- Line Manager for volunteers and Assistant Community Responder Officer(s) within their designated county. Ensuring that all execute their duties in accordance with the appropriate Trust policies and standard operating procedures.
- Holds a key role in setting the tone for volunteering within the county ensuring that all volunteers understand their roles and responsibilities and are supported to achieve their objectives.
- Ensure new volunteers and staff receive an induction and that they are aware of all necessary procedures, policies and information necessary to carry out their role effectively, efficiently and safely.
- Works in partnership with the HR Business Partner to support staff and volunteers and lead by example, promoting the Trust's values to ensure the smooth running of the department and expansion of volunteer numbers and opportunities.
For further information please see attached job description.
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills, resources and development you need to thrive in your role.
You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.
Benefits
- Competitive NHS salary
- A standard working week of 37.5 hours
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
- Pay enhancements for out of hours, shift and overtime working
- Generous Pension Scheme
- Career and salary progression
- Car leasing scheme
- Free parking across Trust sites
- Cycle-to-work and other salary sacrifice schemes
- Staff networks
- Access to a wide range of discounts from various organisations across the UK
Details
Date posted
09 June 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
£46,148 to £52,809 a year per annum (salary indicative)
Contract
Permanent
Working pattern
Full-time
Reference number
202- 7222580
Job locations
South Western Ambulance Service NHS Foundation Trust
Glastonbury Ambulance Station
Glastonbury
BA6 9NS
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
South Western Ambulance Service NHS Foundation Trust
Glastonbury Ambulance Station
Glastonbury
BA6 9NS
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Deputy Head of Volunteering & Community Services
George Pemble-Vincent
George.Pemble-Vincent@swast.nhs.uk
07917277927
Supporting documents
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