South Western Ambulance Service NHS Foundation Trust

Data Centre Engineer - INTERNAL ONLY

This job is now closed

Job summary

The Data Centre Engineer will assist the Cloud & Server Architect and Technology Manager with the on-going maintenance and stability of the core Data Centres and comms rooms across the trust.

The role encapsulates both the physical structure of the facilities as well as the IT hardware that resides within, and requires an expert with knowledge of operating system, server, storage and networking technologies. A good working knowledge of resilient electrical systems, and all other data centre support systems is also required.

As well as being an experienced Data Centre Engineer the role is a "hands on" technical role which requires experience of:

- Cloud platforms & architecture- On-premise, Compute & Storage Infrastructure- Virtualisation infrastructure environments including Microsoft Hyper-V & VMWare- Microsoft Windows Server Roles (e.g. Active Directory, DNS, DHCP, WSUS, DFS, Group Policy etc)- Microsoft 365- Mail & Web filtering tools- VPN solutions such as Microsoft Direct Access or Always on VPN- Remote Desktop Services & VDI Solutions- Backup & Recovery Solutions- Cyber Security & Antivirus Solutions (e.g. SOPHOS, Microsoft Defender of Endpoint)

The post holder will require strong proven communication and influencing skills and the ability to develop effective relationships across all levels of the organisation.

A valid UK driving license is required for this post. The role requires managing physical assets at multiple locations, so regular travel is expected.

Main duties of the job

The Post holder will:

- Have shared responsibility/ownership of the physical server estate alongside the Technology manager and will be directly involved in coordinating any installs, moves, changes, break/fix and decommissioning of physical assets- Be responsible for co-coordinating regular maintenance & repairs for Data Centre systems such as UPS servicing, fire suppression, cooling systems etc..- Create, implement and develop Data Centre improvements.- Work closely with Server & Network Engineers to assist in the mentorship of the wider DDaT Teams and create efficient and effective documentation as well as ensuring all team members can support the solution both in and out of hours post go live.- Ensure the delivery of core services and projects which have a physical on-premise component are delivered within agreed quality standards for Confidentiality, Integrity, and Availability (CIA) and are delivered to agreed timelines.- Deliver to all Service Definitions (Service Level Agreements (SLA's), Service Levels: providing accurate RTO/RPO and Technical Documentation.- Act as one of the out of hours (24*7*365) "Cloud and Server Engineer on Call" to support DDaT out of hours activities, typically this 1:3 or 1:4 weeks/month including bank holidays, etc. and is additionally remunerated to basic salary.

Where SC clearance is refused or rescinded, the Trust reserves the right to terminate the contract of employment.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our newfive-year strategy which has continually improving patient care at its very core.

The role is based our of either Exeter or Bristol Headquarters.

Date posted

02 June 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-7166524 - B

Job locations

Exeter or St. James

Abbey Court

Exeter

EX2 7HY

Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

For secondments please add the below as well;

PLEASE NOTE: Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for this secondment opportunity.

Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

For secondments please add the below as well;

PLEASE NOTE: Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for this secondment opportunity.

Person Specification

Education and qualifications

Essential

Degree, HNC, HND with a Distinction or equivalent qualification in a relevant IT/ technical discipline.

Desirable

A Prince II Practitioner with or without a lapsed accreditation.
Current ITIL v4 Foundation/Practitioner certificate or a lapsed ITIL v3

Previous experience (Paid/ Unpaid relevant to job)

Essential

Experience in supporting the design of highly resilient systems.
Experience of supporting enterprise level critical Cloud & Server infrastructure.

Desirable

Technical support and implementation experience in the NHS as well as experience either Public or Private sector.
At least five years Business Continuity experience supporting large, complex ICT installations.
Experience of being the technical lead of Organisational/ Departmental level projects.

Person Specification

Education and qualifications

Essential

Degree, HNC, HND with a Distinction or equivalent qualification in a relevant IT/ technical discipline.

Desirable

A Prince II Practitioner with or without a lapsed accreditation.
Current ITIL v4 Foundation/Practitioner certificate or a lapsed ITIL v3

Previous experience (Paid/ Unpaid relevant to job)

Essential

Experience in supporting the design of highly resilient systems.
Experience of supporting enterprise level critical Cloud & Server infrastructure.

Desirable

Technical support and implementation experience in the NHS as well as experience either Public or Private sector.
At least five years Business Continuity experience supporting large, complex ICT installations.
Experience of being the technical lead of Organisational/ Departmental level projects.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter or St. James

Abbey Court

Exeter

EX2 7HY

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter or St. James

Abbey Court

Exeter

EX2 7HY

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)