Head of Clinical Operations and Safety (EOC) INTERNAL ONLY

Job summary

Reporting to the Assistant Director of Operations - EOCs, this is a senior and high profile leadership role, responsible for management and leadership of the Clinical Operations function within the EOCs as well as being responsible for oversight of patient safety, governance, audit compliance, complex patient management, quality assurance and clinical coding within the EOCs. The post holder will be accountable for the delivery of AQI Hear and Treat within the EOCs.

For a further job overview please refer to the job description.

Main duties of the job

Ensure the effective management of the Clinical, governance and safety functions within the EOCs by planning, organising, monitoring and leading the service to ensure the delivery of high quality patient care.

Working in conjunction with the Heads of EOC take a lead on the development of policy, SOPs, governance, assurance processes and clinical practice within the EOCs to reflect the needs of service users. As part of this they have responsibility for ensuring safe systems of work within their function and must work to ensure patient and staff safety.

For further duties please refer to the job description.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Cycle-to-work and other salary sacrifice schemes
• Staff networks
• Access to a wide range of discounts from various organisations across the UU.

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter and Bristol

Exeter and Bristol

EX2 7HY

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

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Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter and Bristol

Exeter and Bristol

EX2 7HY

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

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