Quality Directorate Business Support

Job summary

The Quality Directorate are looking for a highly motivated individual to join the team for a 12-month secondment to support the Deputy Director of Nursing & Quality to deliver activity in relation to complex and sensitive investigations.

If you're looking for an exciting change, please reach out to discuss further.

Main duties of the job

• The Quality Directorate Business Manager will be responsible for delivering an effective business and governance management service to the Quality Directorate in relation to complex and sensitive investigations.

• The post holder will be a key member of the Quality Directorate management team and will manage workstreams and projects as delegated by the Deputy Director of Quality Patient Care team to ensure the directorate runs efficiently.

• The post holder will contribute to a culture of continuous improvement within the directorate, reviewing processes, identifying areas for improvement and leading on the implementation of improvement actions.

• The post holder will be a central link between teams and departments. The Quality Directorate Business Manager will work closely with the relevant teams to ensure colleagues involved are fully supported, with issues are resolved as required.

• The postholder will be involved in complex and sensitive investigations and will be required to act with the utmost level of discretion.

• The post holder is the central point of contact and communication within the Quality Directorate for the co-ordination of activity complex and sensitive investigations.

• The post holder will support the Quality Directors to ensure all contacts in relation to complex and sensitive investigations are managed in a timely manner.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Cycle-to-work and other salary sacrifice schemes
• Staff networks
• Access to a wide range of discounts from various organisations across the UK

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

South Western Ambulance Service Trust HQ

South Western Ambulance Services, Unit 1, Abbey Court

Exeter

EX2 7HY

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

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Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

South Western Ambulance Service Trust HQ

South Western Ambulance Services, Unit 1, Abbey Court

Exeter

EX2 7HY

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

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