Resourcing Technical and Systems Lead

South Western Ambulance Service NHS Foundation Trust

The closing date is 31 March 2025

Job summary

The post holder will be key in supporting the Resource Technical Compliance and Systems Supervisor and wider organisation with any change to a new system or systems should this be required. The post holder will be required to work from various locations across the Trust with the base of operations being Exeter and/or Bristol.

The GRS Technical Compliance and Systems Lead is a specialist within the Trust regarding the effective running of the chosen resourcing system, rota compliance and design, providing technical system support to all users.

The post holder will aid the Resource Technical Compliance and Systems Supervisor in the management of system queries and developments relating to GRS or the chosen rostering software in place.

They will support the Resource Technical Compliance and Systems Supervisor with system security, including delegated responsibility for setting up, maintaining, and regularly reviewing appropriate and suitable user access rights.

The post holder will assist with design of new Trust rota patterns and working schedules ensuring contractual compliance, and compliance with relevant legislation and policy. This will include complex flexible working arrangements, rotational roles, and acting as a Trust expert regarding Agenda for Change Working Hours and Unsocial Hours and fatigue calculations.

Main duties of the job

Supporting the Resource Technical Compliance and Systems Supervisor and wider organisation with any change to a new system or systems should this be required.

Specialist within the Trust regarding the effective running of the chosen resourcing system, rota compliance and design, providing technical system support to all users.

Aid the Resource Technical Compliance and Systems Supervisor in the management of system queries and developments relating to GRS or the chosen rostering software in place.

Support the Resource Technical Compliance and Systems Supervisor with system security, including delegated responsibility for setting up, maintaining, and regularly reviewing appropriate and suitable user access rights.

Support the Resource Technical Compliance and Systems Supervisor in ensuring data is accurately recorded for contracted hours, bank hours, overtime hours and all absence hours.

Lead specialist in high-quality workforce data information and reporting to support workforce and vehicle utilisation and planning, monitoring and development of services.

Assist with design of new Trust rota patterns and working schedules ensuring contractual compliance, and compliance with relevant legislation and policy. This will include complex flexible working arrangements, rotational roles, and acting as a Trust expert regarding Agenda for Change Working Hours and Unsocial Hours and fatigue calculations.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our newfive-year strategy which has continually improving patient care at its very core.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Staff networks
  • Wide range of discounts from various organisations across the UK

Date posted

18 March 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

202-6965845

Job locations

St James or Trust HQ

Exeter or Bristol

EX27HY


Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Person Specification

Qualifications

Essential

  • Evidence of higher education or equivalent experience
  • Evidence of competency in IT or Data entry - such as NVQ in Business Admin, CLAIT, C&G ECDL or equivalent experience
  • Teaching qualification of equivalent experience, for example, AET (Award in Education and Training)

Desirable

  • Full Driving License
  • SQL certification
Person Specification

Qualifications

Essential

  • Evidence of higher education or equivalent experience
  • Evidence of competency in IT or Data entry - such as NVQ in Business Admin, CLAIT, C&G ECDL or equivalent experience
  • Teaching qualification of equivalent experience, for example, AET (Award in Education and Training)

Desirable

  • Full Driving License
  • SQL certification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

St James or Trust HQ

Exeter or Bristol

EX27HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

St James or Trust HQ

Exeter or Bristol

EX27HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Resource Technical and Systems Manager

Lauren Edwards

lauren.edwards@swast.nhs.uk

Date posted

18 March 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

202-6965845

Job locations

St James or Trust HQ

Exeter or Bristol

EX27HY


Supporting documents

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