South Western Ambulance Service NHS Foundation Trust

Lead Cloud & Server Engineer

Information:

This job is now closed

Job summary

TheLeadCloud and ServerEngineerwillbe responsible forthe developmentofmodern, reliable, 999cloud and serversolutionsfor the Trust.

TheLeadCloud and ServerEngineerwill work closely with theCloud and ServerArchitectsto ensure thatappropriate technicalresources aretrained and thenaligned to work streams, toensure a seamless and consistent delivery ofCloud and Server services to agreed Service Level Agreements (SLA's) and technical standards.

TheLeadCloud and ServerEngineerroleis a"hands on"technicalrolewhich requires extensiveexperienceof:

  • Cloud platforms & architecture including Microsoft Azure IaaS
  • On-premises& Hybrid Server, Compute & Storage Infrastructure
  • Virtualisation infrastructure environments including Microsoft Hyper-V & VMWare
  • Microsoft Windows Server Roles (e.g. Active Directory, DNS, DHCP, WSUS, DFS, Group Policy etc)
  • Microsoft 365 (SharePoint, Teams, Exchange Online etc)
  • Mail & Web filtering tools (e.g.,Clearswift, Fortinet)
  • VPN solutions such as Microsoft Direct Access or Always on VPN
  • Remote Desktop Services & VDI Solutions
  • Backup & Recovery Solutions
  • Cyber Security & Antivirus Solutions (e.g. SOPHOS, Microsoft Defender of Endpoint)
  • Database & Data Architecture including Microsoft SQL Server
  • Endpoint Management Solutions including Microsoft SCCM & Intune
  • DataCentreEnvironments
  • Digital Infrastructure Monitoring Solutions (SolarWinds, Azure Monitor)

Main duties of the job

    • Identify technical requirementsfor new systems or servicesrequiringCloud & Servercomponentsboth internally and with other NHS and private health care providers.
    • Ensure all team members are appropriately trained and have accesstoefficient and effectivedocumentation to support systems in a 24/7 environment.
    • Support theCloud & ServerArchitectsthroughoutthebudget settingprocess.
    • Identifyareas forefficiency and cost saving throughcommissioning and decommissioningofsystemsand services.
    • Ensure the delivery ofcore services andprojects aredeliveredwithinagreedqualitystandards for Confidentiality,Integrity,and Availability (CIA)and are delivered to agreedtimelines.
    • Ensure all live services and solutions are regularly reviewed at least annually to ensure all Service Definitions (ServiceLevel Agreements (SLA's),Service Levels:RTO/RPOand TechnicalDocumentationisaccurate.
    • Manage adiverse range of supplierrelationshipsto ensure best value for the Trustby embedding the use ofspecialistthird partieswhereappropriate.
    • Provide 3rd Line technical support.
    • Collaborate with theArchitectTeam, transforming dev solutions into workable products which can be supported by SWASTinfrastructure.
    • Act as one of the out of hours (24*7*365) "Cloud & Server Engineer on Call" to support DDaT out of hours activities, typically this 1:3 or 1:4 weeks/month including bank holidays, etc. and is additionally remunerated to basic salary.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Cycle-to-work and other salary sacrifice schemes
  • Staff networks
  • Access to a wide range of discounts from various organisations across the UK

Details

Date posted

06 December 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year p/a

Contract

Permanent

Working pattern

Full-time

Reference number

202-6731338

Job locations

Exeter HQ or Bristol St. James A

Exeter or Bristol

EX2 7HY


Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Person Specification

Qualifications

Essential

  • Degree, HNC, HND with a Distinction or equivalent qualification in a relevant IT/ technical discipline.

Desirable

  • A Prince II Practitioner with or without a lapsed accreditation.
  • Vendor specific qualifications from Microsoft or others as relevant.
  • Holds a current ITIL v4 Foundation/Practitioner certificate or a lapsed ITIL v3 Foundation/Practitioner certificate or equivalent experience.

Skills and Experience

Essential

  • Experience in supporting the design of highly resilient systems.
  • Experience of supporting enterprise level critical Cloud & Server infrastructure
  • Experience of being the technical lead of Organisational/Departmental level projects.

Desirable

  • At least five years management experience in the NHS as well as experience either in the Public and/or Private sector.
  • At least five years Business Continuity experience supporting large, complex ICT installations
Person Specification

Qualifications

Essential

  • Degree, HNC, HND with a Distinction or equivalent qualification in a relevant IT/ technical discipline.

Desirable

  • A Prince II Practitioner with or without a lapsed accreditation.
  • Vendor specific qualifications from Microsoft or others as relevant.
  • Holds a current ITIL v4 Foundation/Practitioner certificate or a lapsed ITIL v3 Foundation/Practitioner certificate or equivalent experience.

Skills and Experience

Essential

  • Experience in supporting the design of highly resilient systems.
  • Experience of supporting enterprise level critical Cloud & Server infrastructure
  • Experience of being the technical lead of Organisational/Departmental level projects.

Desirable

  • At least five years management experience in the NHS as well as experience either in the Public and/or Private sector.
  • At least five years Business Continuity experience supporting large, complex ICT installations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter HQ or Bristol St. James A

Exeter or Bristol

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter HQ or Bristol St. James A

Exeter or Bristol

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

DDaT Cloud & Infrastructure Manager

Alex Wedlake

Alex.Wedlake@SWAST.nhs.uk

Details

Date posted

06 December 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year p/a

Contract

Permanent

Working pattern

Full-time

Reference number

202-6731338

Job locations

Exeter HQ or Bristol St. James A

Exeter or Bristol

EX2 7HY


Supporting documents

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