Implementation Support Technician

South Western Ambulance Service NHS Foundation Trust

The closing date is 04 December 2024

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Job summary

This is a duplicate advert for Bristol - if you have applied on 202-6787352 there is no need to apply on this vacancy too as it is the same advert.

The Ambulance Radio Programme delivers radio based mobile communications solutions to all English Ambulance Trusts.

The services are delivered througha range of programmes includingthe Mobile Data Vehicle Solutions programme (MDVS) and the Control Room Solutions programme (CRS). Solutions include:

  • Voice and data communications
  • Fixed, vehicle mounted and hand-held radio terminals
  • Control Room Solutions
  • Mobile data solutions
  • The integration of all the elements above into an end-to-end managed service

ARP isalsoworking with a National cross-Government programme entitled the Emergency Services Mobile Communications Programme (ESMCP) which will deliver the future Emergency Services Network.

Once the solutions are transitioned into service, they will become business as usual (BAU) for ARP to manage.

This role will require an understanding of all programme and ARP's BAU processes and the post holder will provide high quality comprehensive administrative and technical support to the Programme Management Office (PMO), Implementation and Programme teams The post holder will have responsibility for managing, updating and maintaininga range of project and implementation processes and providing a high standard of comprehensive support.

Main duties of the job

The post holder will actively assist and provide support to the ARP Senior Leadership Team, PMO, CRS and MDVS programmes, liaising directly with the PMO Head,project managers and Implementation teams to provide a timely, efficient and effective service.

The post holder will be supporting a wide range of project, implementation and delivery tasks, often at NHS Ambulance Trust sites across the UK. This will include taking responsibility for scheduling tasks between Trusts, ARP and suppliers, and management and dissemination of reporting information on behalf of the PMO Head and other senior leaders within ARP.

The post holder will be a valuable member of the PMO team. This role will be one of a pool of resources supporting the national roll out of ARP programmes.

About us

The Ambulance Radio Programme (ARP) is an enduring organisation directly appointed by the Department of Health and Social Care (DHSC) to provide and upgrade emergency communications for UK ambulance services.

ARP has a team of over eighty staff consisting of commercial, finance, project, implementation, technical, user assurance and service colleagues.They are based all over the country to support the successful delivery and maintenance of a £460m programme of work.The aim of ARP is to implement new technology that provides innovation and enhances patient care with the latest equipment.ARPs solutions also play a longer-term role in preparing the ambulance service for the adoption of the Home Office's Emergency Services Network (ESN).

ARP is currently in the process of introducing an array of new technology-based services to Ambulance Trusts and Air Ambulance charities.The Services include the introduction of new technology to the national Ambulance fleet (approx. 6500 vehicles) and upgrading and developing new, data-rich communications products (apps and hardware) for use by over 15,000 frontline paramedic and Control Room staff. Overall, ARP is responsible for providing an end-to-end service covering installation, maintenance, and replacement, which plays a key role in enabling effective response to critical life-threatening incidents.

Date posted

26 November 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

202-6787352- A

Job locations

ARP, Bradley Stoke, Bristol

Bristol

BS32 4QL


Job description

Job responsibilities

For further information about this role please see attached the job description.

Although the team is delivering complex programmes on behalf of the Department for Health and Social Care (DHSC), the team is hosted by South Western Ambulance Service NHS Foundation Trust, which means the successful candidate will enjoy all the benefits that working for an NHS Foundation Trust has to offer. These include a generous annual leave allowance (starting at 27 days), career average NHS pension scheme, access to a network of NHS / Emergency Services discounts offered by third party partners and NHS tax free initiatives like a salary sacrifice lease car scheme, plus cycle to work and technology scheme tax saving initiatives.

Check out our website to find out more about us as an organisation, our programmes, and latest press releases where we celebrate the huge team effort required for a successful delivery.Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services

Job description

Job responsibilities

For further information about this role please see attached the job description.

Although the team is delivering complex programmes on behalf of the Department for Health and Social Care (DHSC), the team is hosted by South Western Ambulance Service NHS Foundation Trust, which means the successful candidate will enjoy all the benefits that working for an NHS Foundation Trust has to offer. These include a generous annual leave allowance (starting at 27 days), career average NHS pension scheme, access to a network of NHS / Emergency Services discounts offered by third party partners and NHS tax free initiatives like a salary sacrifice lease car scheme, plus cycle to work and technology scheme tax saving initiatives.

Check out our website to find out more about us as an organisation, our programmes, and latest press releases where we celebrate the huge team effort required for a successful delivery.Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services

Person Specification

Education, Knowledge and Skills

Essential

  • Degree or equivalent work experience in IT or Healthcare environment.
  • Specialist knowledge across range of procedures including statistical and analytical techniques and procedures.
  • Must hold a valid UK Driving Licence.
  • Good oral and written communications skills.

Desirable

  • ITIL qualifications
  • Involvement in Functional testing cycles
  • Experience using MS Visio
Person Specification

Education, Knowledge and Skills

Essential

  • Degree or equivalent work experience in IT or Healthcare environment.
  • Specialist knowledge across range of procedures including statistical and analytical techniques and procedures.
  • Must hold a valid UK Driving Licence.
  • Good oral and written communications skills.

Desirable

  • ITIL qualifications
  • Involvement in Functional testing cycles
  • Experience using MS Visio

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

ARP, Bradley Stoke, Bristol

Bristol

BS32 4QL


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

ARP, Bradley Stoke, Bristol

Bristol

BS32 4QL


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

For questions about the job, contact:

HR Services Officer

Deborah Moran

deborah.moran@SWAST.nhs.uk

07977361406

Date posted

26 November 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

202-6787352- A

Job locations

ARP, Bradley Stoke, Bristol

Bristol

BS32 4QL


Supporting documents

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